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Not appear my cloud recordings. Why?
Not appear my cloud recordings. Why? I have more from 30 videos in cloud and appear only 2. The date range not help me for this
Hello,
If you have 30+ cloud recordings but only two are showing, and changing the date range isn’t making a difference, there are a couple of things I’d check first.
The first one is the account. Make sure you’re signed in to the Zoom account and user that actually owns those recordings. You can also go straight to the Cloud Recordings page here: https://zoom.us/recording/
Once you’re there, clear any filters that might be limiting what you see. In particular, check the Recording Type and Host filters. It’s easy for a filter to be left on without it being obvious.
Also, have a look for any recordings that are still processing. Those won’t be available until Zoom finishes processing them, and in some cases that can take more than 48 hours.
If the recordings still aren’t there, I’d want to narrow down where they came from. Were these meetings you hosted, or recordings from meetings hosted by someone else and shared with you?