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Dear Sir / Madam,I have tried renewing my subscription unsuccessfully. I click on "Start checkout" and the "Terms and condition" page pops up and CANNOT go further.  Can neither scroll up nor down to accept the terms.How does one proceed?Thanking you in anticipation Megida

We have upgraded the zoom host to 2 hosts on July 6, 2021-5 August 2021, and have paid the zoom admin, but there are still 2 bills on zoom on July 7th.Then on August 3, we have downgraded to 1 host but the bill for the period 6 August-September is still for 2 hosts? Explanation please ?

Hi, I recently bought a Complement for my account, I commit a mistake an bought more space in the cloud and what I need is the posssibility to connect with my account with facebook live, how can I solve the problem an use the payment that I alreday made for the complemente that I need , just let me know what its going to be the difference in the price?Regards Salvador 

Tôi ở Việt Nam trường tôi bị ảnh hưởng Covid nên phải dạy học Online thay vì tập trung tại trường. Hãy giúp tôi tạo tài khoản miễn phí không bị giới hạn 40 phút cho giáo viên của trường chúng tôi. Trân trọng cảm ơn!  

Tell me, please, if I need to create sub-accounts for start a couple of meetings in same time, I need to become a zoom partner, then I will have access to the master account api, is there any other option?

I am trying to complete the steps in the following support article: Scheduling-privilege-and-alternative-host-between-linked-master-sub-accounts  At step 5, I do not see the either one of the settings listed. Background info: I have successfully linked 3 Pro accounts following the steps from: Linking-accounts-to-an-organization  Any help? Which step or settings am I skipping? Suggestions?

Thanks folks Problem solved Hi. Hoping someone can tell me why my Registration Form is showing a 'Registration is Closed' message. I have a Basic Meeting plan with a 100 participant limit - is there a max limit on the number of registrations?The form , which is for a recurring meeting, has been working fine up until today (or at least very very recently). Also how can I cancel/remove registrations  without email the registrant? (Many of them are months and months old  and no longer attend the meeting) Any help would be much appreciated. Thank you, Mark

Hi.  How can I view meeting participants that have raised hands?

I have paid for a large meeting add on to my pro membership - is this automatically applied to every meeting I set up? It says under settings that my capacity is 100 but I've paid and activated the add-on, do I need to do anything else?

Hello! I have just scheduled 2 work meetings.  It no longer offers me the Audio feature for computer and/or telephone.  I also need the telephone call in feature.  I have the basic service.  Can someone please help!!!

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Hi, We belong to an educational organization, you should lift the 40 minute limit. 

Hello Zoom Community,I've been testing a webinar that is synched between Marketo/SFDC.In QA'ing I, as Host, got a registration error when I updated my lead record's campaign membership satus to "Registered" on the SFDC side of the campaign. This resulted in a registration error in Marketo and SFDC.The same thing happened to the Alternative Host.I am assuming that Zoom does not "like" when the Host (and associated email address) tries to register as an attendee to the webinar that they created, but wanted to confirm this. Can anyone from Zoom or any users confirm this is the case? It would make sense that you can't be both a Host and a registered attendee to your own webinar, but again, wanting to validate this is to be expected, and not some error that I am running into.Thank you!

Hi,I tried to pay my latest invoice but the PAY NOW button not working, Same is happening in incognito/ private browser tabs. How to resolve this? PFAKind regards

Hey Folks! I'm planning a paid webinar, but many of the attendees probably won't have access to a credit card or Paypal. For example a company sending 5 employees may want to just write one cheque and send the details for people attending. If someone pays outside zoom (cash, cheque, direct bank transfer etc) is there a way for the host  to register them directly on the back end? Thanks for any help!  

Are there any plans to allow co-hosts to manage polls? Creating and editing questions? This is a problem during sessions that the person creating the meetings isn't in. 

Hi,I have about 80 students in my classroom, using Zoom in live lectures. I want to reward those who maintain their camera on during these lectures. Is there a Zoom report or any way to have a register about the use (on/off) of participant's cameras during a meeting?Thanks in advance to anyone who can help or suggest something... 

Good afternoon,   We have an organization with about 500 users.  We use the Plantronics Blackwire 5220 Series headset. Our users are using Zoom meetings to coordinate calls, and then using a SIP phone to make the calls.When they make the calls with the SIP phone, they mute themselves in zoom to make the call. When they mute themselves in zoom, it also mutes the headset across all other applications.  If you press the unmute button on the headset, it also unmutes zoom.  The only way we have found to fix this is by disabling the "sync buttons on headset" option within the audio options.We are trying to figure out a solution to roll this out to all computeres in an automated fashion.  Any help would be apprecated.  Is it possible to do this through the registry or through group policy?  Ive searched alot of articles and haven't found any luck on this, I have found out how to configure almost every other option through the registry but not this one.Thanks

For some time now I have been testing Zoom APIs using Insomnia and the JWTs generated on this Zoom supplied page: https://marketplace.zoom.us/docs/guides/auth/jwtOnce I know I have the right API (or have simply got the data I want) I then write code to call the APIs as needed.This has worked well until this week.  My existing programs still work but using Insomnia with the JWT supplied by the Zoom page to test out new APIs produces {"code": 124,"message": "Invalid access token."}The key and secret are identical.  Also previously stored test calls in Insomnia also fail to work with the new JWTs. Left with the ole ones they (correctly) respond that the JWT has expired.Anyone got any ideas on what could cause this?

I am a library manager at a secondary school.We are hosting an author via Zoom this Friday but our students have just returned to remote learning. Just wanting advice on whether the Zoom session on Friday should be via meeting or webinar.There will be about 50 students in the session. The author will do most of the talking and the students will be asking questions towards the end of the session. 

Hi everyone, I am planning to host an event, for around 20-100 people,  and would like them to join just as a participant, such that no one sees the number of participants, and can only chat publicly in the chat section. Do I have to use Zoom webinar for this purpose, or can I do this using Zoom Meeting? Or is there any other mode I am not aware of? Thank you for your help,Maria 

Quero mudar o cartão de crédito que uso como forma de pagamento do Zoom, mas não sei se posso fazer isso a qualquer momento sem prejuízo no pagamento da conta.

I always attach a survey to my live webinars and have had some attendees say that the survey did not display when the webinar ended.  Last night, 80 of my 100 attendees completed the survey immediately following the webinar.  I have heard from at least 5 people who said it did not display. Any ideas what could cause it not to work?  Pop-up blocker settings?  Firewall settings?   Thanks.

Hello All, We are looking at hosting an event that might contain  a few copyrighted audio tracks  out of movies and few tracks from known instrumental composers. Anyone here has experienced any issues on such a production, does zoom flag such copyright tracks?  

I need a miracle! 🙂 My Zoom meetings used to convert themselves when I ended my meetings. If they didn't, I could always convert the file with a double click, but now I keep getting the message below. Is it Zoom or Mac Big Sur 11.6????    This is what I've tried: - Confirmed that Zoom has all necessary permissions on Mac (3x) - Uninstalled and reinstalled the app.  - Checked the path to make sure Mac was using Transcode to convert it. - Tried that slick solution where you open a meeting and create a recording and then end the recording while the meeting is still in session and then switch out the files so the "end meeting" function converts the meeting for you.  PLEASE HELP!! Zoom files KEEP asking for permission in the system preferences! I need some ZOOM GENIUS!!! I'm willing to try or retry anything! Thanks in advance 🙂 Michelle