Want to know how many participants were in a Past Meeting -- reported number seems much too high | Community
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Janetlunde
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January 22, 2022
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Want to know how many participants were in a Past Meeting -- reported number seems much too high

  • January 22, 2022
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I have an Enterprise account with  multiple licensed accounts.

I logged in as the Admin, while we had 6 Meetings happening in parallel, and was noting how many people were in the meetings at the same time, live.

After the meetings ended, I looked at the "Past Meetings" report, and the Participants column showed number that were as much as three times higher than the values shown in "Live Meetings".

 

How is Participant defined in the Past Meetings report, and in the Live Meetings report?

 

    Best answer by Dan_ZoomSE

    Hello @Janetlunde,

     

    If you were looking at the live or past meetings in the Dashboard; please note that the details in the dashboard has columns for join and leave times.  It is likely that users joined and left and possibly joined again this appearing that there were more people than you expected.  You may see people listed more than once.  You can review their join/leave times to understand better.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    Thanks!

    1 reply

    Dan_ZoomSE
    Employee
    Dan_ZoomSEAnswer
    Employee
    January 23, 2022

    Hello @Janetlunde,

     

    If you were looking at the live or past meetings in the Dashboard; please note that the details in the dashboard has columns for join and leave times.  It is likely that users joined and left and possibly joined again this appearing that there were more people than you expected.  You may see people listed more than once.  You can review their join/leave times to understand better.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    Thanks!

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