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안녕하세요.zoom 월간 결제를 신청한 후 아직 한 시간이 안 되었습니다.아무 기능을 사용하지 않았고, 환불을 요청하고 싶습니다.도움을 주시면 감사하겠습니다.

안녕하세요ZOOM 구독 자동 갱신 비용에 대해 환불을 요청하고 싶습니다.Invoice Date: Jul 11, 2026Invoice #:INV361680688이유 : 구독을 할 의도가 없으며, 갱신일 이후 유료 기능을 사용하지 않았습니다. 결제 후 사용하지 않은 서비스에 대해 환불을 요청하는 것은 당연한 일입니다. 이 상황에서 환불을 거부하는 것은 공정한 거래가 아닙니다; 강제 판매처럼 느껴집니다.제 계정을 검토하시고 이 청구에 대해 환불이 가능한지 조언해 주세요.감사합니다,

How do I stop Zoom from sending Meeting assets after a hearing.

Hi , completely new to using zoom or any similar product . I have only just signed in and will need zoom during a meeting lasting approximately 90 minutes .  I will probably only need to use it once or twice . Which zoom package is best for me ?    

It seems Zoom has a new “feature” that when I click on a Zoom link to join someone else’s Zoom meeting, it takes me to a browser page (see screen shot below).Where I then have to chose between joining the meeting from the app or a browser.This is a time waster, because I want to use the app 100% of the time.Plus, because I have typically have quite a few browser tabs open, sometimes it can be time consuming to find this page.So it adds extra delay for me to join Zoom meeting.My question - how can I bypass having to go to this unnecessary browser page?So I can go back to having “1 click” to join a Zoom meetingAnd not waste time.    

On this page https://zoom.us/user/meeting/transcript#/transcripts there's only the information: No transcriptsYou are not allowing meeting hosts to retain and access meeting transcripts. Where do I allow the host to retain and access transcripts?

7/10일에 회사계정으로 결제 해야 하는거를 개인계정으로 결제를 해버렸습니다. 환불 부탁드려요 

Hi community.  I have read a little about zoom meeting have a translation feature.  I will be meeting with a woman from Spain and wanted to know how that feature works.  Does it produce text like subtitles when one speaks a different language?  Does the voice that translates the language override the voice of the person speaking the foreign language.  I would like the translation feature just to write text like a subtitle and still hear her voice in her Spanish language and for her to hear me in the same way.  Thanks.

I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.

Hello,I want to set up a recurring meeting with no fixed time, as I have done multiple times before. But the option seems to have disappeared, I can only choose recurring daily, weekly or monthly. I contacted support, but got no reply. Does someone in this forum have a tip for me how to fix this?

If I start a meeting as the host the only way so far to get invited people into the meeting is through a link I would need to send to them.  Why can’t the invited person just use the zoom app, click join meeting, than enter meeting ID, than enter passcode for meeting and hit enter and wait for host to let them in to join a meeting.

I just recorded a test meeting and saved it in the cloud.Can someone please tell me where I access the cloud?It's not obvious as when I record to my laptop, a separate window opens showing the recordings.Thanks,David

How can I reverse the black background back to white in the chat window during a zoom meeting

Hi - I have just switched PCs (from Windows 10 to Windows 11) and have developed a new problem > when I share content on a second screen (e.g. PowerPoint slide show) my Zoom gallery window disappears on my main screen and I am left with just a floating control bar - I need to be able see all the meeting participants when sharing in this way as I often share my second screen throughout a meeting - any suggestions for fixing this? Help please!

It says only meetings in the selected time range will appear. You can see more meetings by updating the time range.I can find absolutely no way of updating this. And I can see no tuition on how to do it.Can somebody tell me how to do this?I found it much easier when we could just see all of our booked-in meetings.I don't know why this has changed.If you can help me that would be great and many thanks.

Can you tell me how to connect the Zoom neural network?

I 

Hi, When someone share pptx to me by zoom, why the ppt file saved no extention type? I need to manually choose ppt app to open it.. Thanks.

My apologies in advance — we’re in the middle of switching over to Zoom Rooms company‑wide, and I’m still climbing the learning curve.I set up the first office yesterday and the core setup works, but I’m running into one issue: the controller/room doesn’t seem to be allowed into Google Meet calls.  The host has to allow the room in, which we don’t want..I’ve read up on interoperability and everything appears to be enabled. I even generated the token in Google… I just have no idea where that token is supposed to go. Has anyone seen this before or have ideas?

How to enable sms 

This is Cynthia Bryant. I am requesting a cancelation of my subscription at this time. Please cancel today.

취소햇는데 청구서가 청구되고 취소가 안됩니다통장에 돈이 없어서 안빠져나가는데돈이 들어오면 나갈거같아서요 그 전에 취소하고싶은데방법 좀 알려주세요

Sometimes, I use a VPN when I use Zoom. This VPN chooses a server in another country. However, I don't use the VPN at all times.This means that sometimes I use my login credentials while being in my country and other times in another country.  Could this make Zoom think I am breaking the license terms of point "1.2 Prohibition on Sharing"? Because I think it may feel like I have connected from different places, with two different IPs. I know people can travel, and you are in the same situation, but sometimes I forget to activate the VPN, and I connect to Zoom just 5 minutes after I realise I didn't activate the VPN. When I activate it, I am suddenly in another country in 5 minutes. I guess Zoom can differentiate one situation from another, but I want to avoid surprises.

When I log into Zoom, I can see everyone.  This morning I could see everyone but couldn’t hear them.  They could see me but couldn’t hear me.  I logged back out and back in and then they could hear me, I could see and hear them, they couldn’t see me.  I checked both the camera and microphone and both were working.  I have external speakers and checked them, and they were working.  I logged out and logged back in and set a meeting for my friend who lives up the road from me.  Same thing; she could see and hear me; I could see her, couldn’t hear her.  Not sure what to do.

AI Companion NOT making TranscriptsAI Companion is installed, all buttons turned on, activeYesterday I recorded four different meetings. I turned on AI Companion and I turned off AI Companion each time.It is within the 24 hour window. Recording and Transcripts / Transcripts -> Nothing in Transcripts. Zero. "No results"Where are my transcripts? How can I access them?  Thanks.