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Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your w

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account What  can I do?any support is welcomeKathrin 

Zoom video flips vertically when I use Insta 360 link camera. All other apps work well. 

Is there any way possible to disable the flashing green rectangle that indicates the active speaker? I have a visual impairment that makes it hard to focus my eyes on flashing lights. I have tried gallery and speaker view, pinning the speaker, etc., but I can't find anyway around minimizing flashing light on the screen. I've been opening four browser windows to arrange over the edges of a pinned person's video to cover the flashing rectangle, but it is very hard to stay engaged on calls when I can't see everyone, and I have to continuously cover the zoom window with the four browser windows each time I need to mute/unmute or click something else on the zoom window.  I know accessibility for all disabilities is not always possible, but this should be a simple setting to turn off. Thank you!

I bought my original Bud Pro 3 from Bestbuy website. I paired it with my Samsung Galaxy 24+ (software updated to current version, I have automatic update turned on). The bud is good except that when I use it for Zoom meeting (on my phone), the mic doesn't work. Meaning, no one could hear what I say. When I change to my old JBL headset, everything works fine - both mic and speaker are functioning. I can participate in the zoom meeting as usual. Moreover, I've been using Zoom on my phone for many years without any problems (using other headsets) I've tested the Bud Pro 3 mic with the voice recorder that comes with the phone. It works fine too so there is no hardware issues with the bud. I also have no problems using it in normal phone call (voice network) and whatsapp call (mobile data) Last but not least, I've reset the ear bud several times and the issue remains.  

Has anyone else had this issue or know of a workaround? Developers?

Hi! Can anyone help me by guiding me on how to scan QR codes for onsite live event zoom meeting as a moderator with no zoom account. For example I have a licence in zoom and create a live event, but the people moderating the event don’t have the license and they are going to do the scanning of the attendees onsite. How do I tell them what to do? If they don’t have an account how can they access the scan section? thanks 

I frequently get meeting sign-up spam for both GoToWebinar and Zoom. The spam comes in saying that I've signed up for a meeting I've never heard of and have never signed up for. GoToWebinar has a link in their messages that says "Report Spam" which allows me to tell them the message is spam that I never signed up for. There is no such option in a Zoom message. It strikes me that Zoom should have a similar message in order to, if nothing else, track how the service is being (mis)used. My only choice is to either simply delete the message or cancel my registration for the meeting if I care to click through that link and suffer through another Zoom message saying the registration has been canceled. Please add a Report Spam option to your registration notices so, if nothing else, you can get an idea how your system is being misused. Thank you. 

During a meeting , is there a way for the assistant to recognize and distinguish between the voices of participants who are in the same place and using the same computer? In other words, can it distinguish between the voices of participants?

I can't get the audio to connect to my earbuds using Zoom, all other apps the sound comes out of the earbuds.  In Zoom mobile there seems to be no way to select the output device (that I can find) like there is on the desktop app. I always have to use the phone's speaker, how can I select the bluetooth ear buds?  In the upper left corner I see the little speaker icon, but I can only select mute or speaker.  I've seen screen shots of a bluetooth icon there, but I don't get that choice on my phone. What am I missing??Iphone's bluetooth settings show that my earbuds are connected, and as I mentioned they work using Music app for example. 

I know how to set up interpretation and people can select it through the app, but if someone dials in how do they access it? 

The meeting link is not active in my email.  I have checked with others who received the link and it is active for them.  Help please.

I am trying to connect zoom app SDK with n8n workflow for more than 3 days but i didn't succeed yet, and i was looking all over the YT and other Platform and i didn't find any thing, so please can anyone help me with the setup the sitting ?

Hi!  I recorded a Zoom meeting to my computer the day that the iCloud recording weren't working due to the AWS outage.  I did not receive an mp4 recording.  I received the audio and a .conf file.  How do I get the video?  Thanks so much!

hello zoom team i am trying to purchase zoom phone like but when i do the check out got an error "An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: UZN5614)" how to solve it.

Hi. We are organising a multi-day summit next March. I want to ensure that people using screen readers or other assistive technology can register for the event, and to also bookmark individual sessions. I am struggling to find any information about the accessibility of the registration form, and navigation of an events hubs. Any advice on this would be very much appreciated.Stephen

Zoom now allows for accessible semantic links within the chat which I prefer to use for accessibility reasons - this means I type a sensible title and use the link function to convert it to a semantic link. However, if saving the zoom chat, the export is a text file only and the url is not parsed or included, only the title. This means that if I wanted to include the chat history and any links as a follow up with a recording for participants who missed the meeting, the chat is only saving part of the information. Now that I have realised this, I can do the manual double handling of including both the semantic link followed by the full url for reference but it would be better if Zoom could do this work in order to be more accessible. Does anyone know where I can put in a feature request around this improvement or raise a complaint or bug? Does anyone have any further tips for getting around these sorts of accessibility limitations wit

Hello ,I seem to be having problems turning on and off my projector using my TAP controller.When i built Zoom Conference rooms it was more simple to connect with my LG 86" Monitors with the networkHello ,I am having problems turning on and off my projector using my TAP controller.When I built Zoom Conference rooms it was simpler to connect with my LG 86" Monitors with the network and code . But the projectors are just not working, and I do not have the level to do more code in dept to make it work I will explain it. I have designed a Zoom room classroom, and everything works great except the projectors . I had  help with the Json program for the TV monitors, but it is not working for the projectors, and this is my only problem . It was once a Crestron Room, but it had no Hybrid system .So to cut costs and make the room  better for a classroom Zoom room I changed it all except the amp and the Speakers . If someone could help me with some c

This effort to make Zoom a replacement for my existing tools in Microsoft 365 is making me insane.  I just want to use the meeting functionality, I neither need nor want Zoom to take over my life. How do i turn it off!!!!! I want the old little window to pop up to start a meeting and that's all

So, I have seen the support article revolving around setting business hours and using the call handling feature in the Zoom website to prevent this. However, the "Phone" option the article lists only appears if you have a phone plan through Zoom, which I do not. The application on my phone is the free download from the app store, no phone account associated with mine. I have notifications turned off for the app in my phone's settings, but despite that, any calls I receive will still route to my phone first to be answered, instead of the desktop app that I will have open at the same time. Is there a way to modify/prevent this behavior?

I am using screenshare with "as-background" - so basically sharing a screen and putting myself from my webcam feed in front of it. I have recorder over a hundred videos with this without issues. Now since 3 days suddenly my webcam feed always gets lost during conversion and I am left with only the shared screen and the voice. I have not changed any settings. "Record video during screen sharing" is obviously enabled in the settings. Newest version of zoom. This is super frustrating. Sometimes it still works fine but only 1 out of 5 times.

Dear Zoom Team,First of all, I would like to express my sincere appreciation for the official Stream Deck plugin. It has significantly improved the way I interact with Zoom during meetings and webinars. The integration is smooth, intuitive, and adds real value to hosts and participants alike.As a frequent host and co-host, I would like to suggest a few features that could further enhance the plugin’s functionality and usability:🔊 Audio Control EnhancementsIt would be extremely helpful to have the ability to mute the three Zoom audio sliders in the Windows Volume Mixer directly via Stream Deck.Even better would be the option to set each slider to a specific percentage level, allowing for more granular control over Zoom’s audio output.👥 Host/Co-Host ControlsPre-Meeting Mute SetupA function that

I am using an M4 macbook pro running Tahoe (also happens on previous versions). I am in a meeting that primarily has a speaker at a podium (where the mic is), but we also have instruments. Everything sound fine at the podium, but when music is happening, even though the microphone picks it up perfectly (microphone is directly recorded, and recorded on the mac itself to verify), zoom intermittently (more often than not) suppresses the music as well.  This goes against what the settings suggest, which is that audio suppression should be 100% disabled. I have tried every option.  Windows zoom has more options and can completely disable the noise suppression, but the mac version doesn't seem to have this option. This is a huge problem, please make the app do what it says it does and is supposed to do when using this mode. That's why we choose it, to have unprocessed audio. Before people start offering useless suggestions, I am an audio engineer and a software

We were under the impression that we would be able to interact with voicemails left by first-time callers. The guidance we received was that the voicemail would appear in the ZCC and in addition to being able to assign, delete, download, and resolve, we would be able to add notes. This would allow our intake specialists to document that they'd attempted a call back and mark as "resolved" after attempting 3 times and not being able to make contact or having completed the intake.  ChatGPT tells me there is a way to do this by ensuring the voicemail flow points to ZCC and not Zoom Phone, however, this doesn't seem to be doing the trick. I get Chat makes errors, btw, hence asking the question here.

Hi everyone! I would like to use a Wacom drawing board (or any other one, I don't care which one) for the whiteboard feature during a zoom call. I DON'T want to share my scree, but really use the built-in whiteboard for video calls. Does this work with a drawing tablet? And if so, do you have a recommendation? Thanks for your help!Nina