Products

My husband and I recorded our wedding ceremony this afternoon in the cloud. We did a test run this morning and made sure recording and everything worked well and saved.the wedding ceremony, however, does not seem to have saved. I’ve tried searching the ID and looking just about everywhere I could on the website and I can’t find it anywhere. Does anyone know how I would access it, or is it just gone forever?

When I set up back to back meetings, the people who are invited to the second meeting wind up coming into the first meeting.  There was some type of new update recently with Zoom that changed a feature I used to manage people joining.  Before the new update, I could go into a feature at the bottom that would allow me to turn on the waiting room so that any new people who tried to join would go to the waiting room.  Then when I was done with my first meeting I could admit the others.  Now, I can't find this feature so when people from the second scheduled meeting in back to back meetings join my meetings a little early, they come into the first meeting.   I like not having to jump off one zoom meeting that I set up, to join another.  I like that they are all in the same digital room, but it only worked if I could turn the waiting room on and off.  Can anyone tell me how to do this in the new updated version of Zoom?

Prior to the most recent update, my closed captioning enabled me to view the audio transcript (as 'view full transcript') under my closed captioned settings. It also let me save the transcript, which was helpful if I wanted to quick search for something I remembered in the meeting without having to watch it again. I can't seem to find a place to either view the full transcript or save it unless we recorded the meetings. My org doesn't habitually record meetings but that feature was so helpful if I missed something or needed to remember it. Am I missing something - did the setting change, can you still do this? Or does everything have to be recorded and through AI companion? 

Is there any option to generate multiple meetings based on data from EXCEL? Or another automatization?We open about 20 meetings per day for our client and I am looking for some addon/feature/tip or whatever, what could help us and make it a bit easier.Thanks

Hi. Using my mobile device, I want to copy a registration link into a Social Media post however the registration link does not appear when I go into the meeting details. Any insights would be greatly appreciated.

how can i stop zoom from having "playing music?" pop up on screen for a meeting? 

I host meetings for two volunteer organizations. I use my own paid Zoom account for some meetings, however, I need to also host meetings for an organization that has it's own paid subscription. I seem to always have trouble launching meetings under the correct meeting ID I try switching to a different identity for each group, but I suspect there are some settings, perhaps caches, or other things that need to be reset or cleared. Does anyone have any suggestions I can try? I'm on a MacBook Pro running Sequoia 15.1.Thx,Steve

What plan do I need to be able to do annotation?  Do I need a plan?

During the meeting I as a host granted access to record the meeting to participant, but after our free version of meeting just kicked us out, no recording was saved - neither to mine, nor to their computer or account. Where can I get this recording from? It's a really important recording for us.

I can not figure out where to input the social media links for the social media buttons that appear on the registration page.  I can check the option that I want to include them, but don't know where to input our social media page URL links? 

I filled out the brand requirements for the SMS campaign but did not receive confirmation from Zoom. The only email I got was one saying "You have activated the SMS...", but the brand does not appear in my Zoom profile to start creating the campaign.  Where can I check that out? Any suggestions on how to proceed? Thanks, 

Good afternoon everyone, I'm having issues with my Huddle Bar. It's running Zoom Rooms and it's working great, but when I agree to meet in Teams or Google Meet, the microphone and video issues start, but the bar can play sound. Is there 

I updated my Zoom workplace to the Pro version, but when i plan a meeting which takes over 1 hour i get the information, that the meeting time is only 40 minutes. Now i am affraid that the meeting i planned ends after 40min even though i bought the pro version and i have the possibility to host meetings up to 30 hours.

I teach yoga and Pilates via Zoom. Most of the time there are 12 weekly classes in a session. In my Pilates classes, I do one thing on even meeting weeks, and something else on odd meeting weeks. In previous versions of Zoom it would show me that, for example, this is meeting 7 of 12. It would show me this before I actually started the meeting. This no longer appears on my screen. Is there a way of getting that back?

Hi all,I recently started, for certain meetings of which I am not the owner, getting Zoom notifications every few seconds during the entire block of time the meeting is scheduled - like 60-100 times during a 1/2 hour meeting. This occurs even while I am in the meeting itself, and after it has ended, if it ends early. It's incredibly disruptive. I know how to turn off all Zoom notifications in settings, but I use them and don't want to turn them off. This seems like a bug, and only started happening about 3 weeks ago. I have had the Outlook plugin for a long time and this isn't related to that. Likewise I've been attending this same recurring meeting for over a year and this only became an issue recently. Please help me fix.Thanks!

I currently have the Pro Plan which allows for up to 100 participants. It is renewed on the 22nd of each month. I have a large meeting coming up on December 2nd which will most likely exceed 100 participants so I would like to buy the Large Meeting Plan for one month. If I bought up now for the 1 month of the Large Meeting Plan does that cover December 2nd? There was some language about prorating this month and then being charged again on my regular renewal date so it sounds like I would be paying for Large Meeting Plan for two months instead of just the month of December when I need it. Also, I need to create the meeting and send out the Zoom link now. If I wait to purchase the Large Meeting Plan after the meeting is created in Zoom does that affect the meeting link or any aspect of the meeting? Or does it just automatically allow any meeting created before the plan upgrade to seamless transfer to the new upgrade options? Tha

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058139Sign in to the Zoom desktop client.Click your profile picture, then click Settings.Click Accessibility .Select the check box to enable Automatically dim video when flashing images or visual patterns (such as stripes) are detected. This is not listed under accessibility.

I don't know if anyone else is seeing this problem. A while ago I set up a basic waiting room image which worked ok. I now want to change this to a short video.I set this up in Account Settings/ Meeting/ Waiting Room on my profile But on new & existing Zoom meetings I still have the old image Any ideas? David

I received an incoming text message from a known client but Zoom SMS is displaying the incorrect sender's name (showing the name of a different client). I checked that the phone number that the text came is setup as the correct contact name in Zoom/Salesforce/Outlook and did the same for the client name that Zoom is displaying as the sender and see no issues in the two contacts' setups. Anyone ever seen this before?

Safari ne peut ouvrir la page car l'adresse est non valide????? 

More than once, I am a participant in a zoom meeting and during the meeting my cell phone rings.  The video portion of zoom disappears to the generic zoom screen. I can hear the person speaking. I can see the little participants pinned   on the side but I can't get back to the main video. I tried "pinning" the speaker but the pin then disappears.  There  seems to be no way to get back to the main video.  Do I have to sign out and sign back in??  Each time my cell phone rings this happens

We have a couple of OAuth apps in the marketplace, one for zoom and one for zoomPhone api integration. Some of our customers are gov customers and we've been using api.zoomgov.com for apis.For authorizing those customers, we have used https://zoomgov.us/oauth/authorize?client_id=...&redirect... It seems that zoomgov.us no longer resolves to a valid network address anymore. We tried to change to zoomgov.com/oauth... but got an "Invalid client_id" message. Can you please confirm if zoomgov.us is valid or not and can you please point me to any documentation of this change? Thanks

Hello,  my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried both the zoom phone appliance as well as zoom rooms device. 

Hi, I am creating a multi-session event and there will be eight different ticket types (Early bird/standard; standard/low income; and virtual/in-person). Is it possible to duplicate an existing ticket, including its customised registration questions, or do I have to fill out every field (including 9 custom registration questions) for all eight ticket types?Thanks

Please help! I just completed a 4 hour Webinar and only the audio was recorded on in my Cloud. I have checked my settings, nothing has changed from previous webinars where I was able to get audio & video. Would love to know 1. What went wrong? 2. Is there a way that I can get the video? 3. How do I prevent this from happening again?