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Hello, We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent.  Thanks, E 

Never had issues with Zoom in the last four years but just today my staff are reporting stand-alone scheduled meetings "disappearing" from their Zoom account. For example, a meeting was previously scheduled via outlook and still on calendars (of staff and external client) with a Zoom meeting link attached, but the link popped up a message noting "meeting ID invalid". When the scheduler looked in their Zoom account the meeting was not there. At this point people have cross-checked outlook calendars and Zoom accounts and it appears as if four people have meetings schedule in outlook with Zoom links that show no meeting scheduled in Zoom. Those links when clicked are also reporting the "meeting ID invalid" message. At this point we know we are seeing this issue with events scheduled for this week, but people have not looked beyond that at this point. Again, we have never experienced issues, so this is a little weird.Does anyone have ideas? I encouraged ev

Hola buen dia, como puedo desactivar el Read.AI de mis invitados si yo soy anfitrion, ya que en la consola tengo completamente desactivado todo lo que tenga que ver con AI Companion. Gracias y Saludos.

I can't launch meetings.  I keep getting a message that I need to update.  So I've been having to enter meetings on my browser instead which doesn't give me all my Zoom options like having a virtual hand, digital timer, etc.  It is very limiting and very frustrating.  How do I update?

 Settings are correct and I have received summaries in the past but have now stopped.Any ideas where they might be stored?Thanks

I paid for the translation of the subtitles. I am currently at a conference with the Chinese, but I can only see subtitles in the conference without translation! However, in my conference that I created,

Hi all, We have a meeting room that uses a TesiraForte X 800 DSP for audio, and Logitech RoomMate including Tap IP for utilizing Zoom Rooms. All of these devices run on the latest firmware.  Fault: One day from nowhere, we're not able to adjust the volume, you still have the fader on the TapIP working and you can move volume up/down, but the actual volume stays the same. it's either 100% or 0%.We've raised this issue with Biamp and Logitech which can't figure out why's this happening. I saw that the TesiraForte x 800 is not on the Zoom Room list. Anyone else experiencing something similar?

I scheduled monthly webinars for my company and have published the registration links. When I logged in this morning, I can't find the webinars. Is the only option to upgrade our plan?

I am having an issue on MacOS, where long recorded session videos are constantly freezing during regular or fullscreen playback.  This occurs every 2 to 5 minutes on a very new computer, with the latest software, and plenty of bandwidth.  This never occurs during live meetings.  Is there anything I can do to improve the experience?  I am *not* the admin for these recordings.  This videos are being viewed through the organization branded Web link on a Chrome Web browser.  

I have a Polycom vvx411 and a bunch of Polycom vvx250's that all provisioned just fine. The one issue I'm having is that on the vvx411, every 10 minutes or so (or less, just a guess) the phone will show a Line:Unregistered error for about a minute, and I won't have a dial tone or phone service during that time. When I click the info button, I get a "Line Information" screen that says "Line 1: BikeShopAdmin (Not Registered)" and below it a server ending in .zoom.us that also says "(not registered 0)" and below that, a really long AOR number ending in zoom.us. I'm actually having this issue with the vvx250's as well, where the dial tone/service is cutting out every ten minutes or so for a minute, but I don't think they're showing the "Line:Unregistered" error, but considering the symptoms are the same, I believe the root cause the be the same. If anyone has any ideas, I'm all ears!

היי, אשמח בבקשה לעזרתכם.במהלך פגישת זום עם משתתף אחד בלבד, הפגישה מסיימת אוטומטית לאחר פחות משעה. למרות שהחשבון מוגדר ל30 שעות.בדקתי את ההגדרות, מוגדר תקין.ניסיתי דרך סוכן וירטואלי, הרובוט לא מצליח להבין את השאלה, שולח מאמרי תמיכה לא רלבנטיים לבעיה.כל פגישה מתנתקת לבד, לא על ידי המארח ולא על ידי האורח, וצריך כל פעם להתחבר מחדש.אשמח לעזרה,תודה מראש

When joining a zoom meeting, both in browser and in the zoom desktop app, my camera is just a white square. It works perfectly in all other video chat applications. Device type: Desktop, running Ubuntu 24.04.1 LTS, with Logitech C270 webcamZoom version: 6.2.3.2056

 Hello.I am trying to use ADSyncTool through a server-to-server OAuth app. I am trying to use ADSyncTool through a server-to-server OAuth app. I have run the tool with the following scopes enabled as described on the support page, but I get the following [ERROR]: Validate the Zoom API authentication failure: Invalid access token, does not contain scopes: [user:write:admin], Please add scopes in Server-To-Server OAuth app. Verified that the following scopes are enabled in the app: [user:write:admin].Viewed user information, managed users, and selected to remove the scope for the user's token.Called the ZoomSCIM2 API and selected to call the Zoom SCIM2 API scope.Can you help me identify the cause of this issue? Thank you.

I have been using an Android phone and trying to get a virtual background but every time I tried it comes up with a message saying "An error occurred".

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharing?Kind regards,Gerald

Здравствуйте, у меня проблема: у меня не работает ZOOM, когда я подключаюсь через мобильный интернет. Мой оператор - Мегафон. Когда я подключаюсь через домашний интернет, ZOOM работает. В чем может быть дело? Может, в составе ЦОД? Подскажите пожалуйста, как решить эту проблему? Неполадки в работе при подключении через мобильный интернет следующие: при подключении есть звук, но нет видео или наоборот: нет видео, но есть звук. Дело не в устройствах: заходил со смартфонами: андройд, айфон, с ноутбука Acer (раздавался мобильный интернет на ноутбуке).  Ещё интересные факты: при заходе в конференцию без авторизации в ZOOM, всё работает стабильно даже с присутствия интернета.  ЦОДы, через которые обычно осуществляют подключение: США, Нидерланды, Германия.  Сначала думали, что дело в Германии (через нее все было хуже), н

Hello,I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.How can I do ? I have installed the desktop version but do not understand what are the next steps.Could you please help me as this is urgent ?Thank you in advance.Philippe 

Hi everyone,Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This has happened before, and when we tried reporting him, we got the same error months ago.Has anyone else experienced this issue when trying to report a participant? Could this be a problem with the reporting form? I’ve tried using both Firefox and Chrome, on desktop and mobile devices, but the issue persists.Any suggestions or advice on how to resolve this would be really helpful!RegardsEmmanuel Katto  

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windows 10 and Chrome (latest updates for both). I've tried everything: Restarted PC, Cleared cookies, cleared cache, uninstalled and re-installed the Zoom app, including "Cleanzoom", verified camera and mic permissions, verified updated drivers on camera, even tried editing the "Preferences" file in the default directory as someone has suggested. Nothing has worked and I keep having the same issue. I have another (slightly older) laptop running same Windows/Chrome and everything works perfectly there. Can someone please suggest a solution? Thanks for your support.

So today when I started my Windows 10 zoom meeting client cannot run.Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.Help please.

The user's in my Zoom Workplace aren't able to integrate their Calendly account to Zoom. It's saying that the Admin (me) has to approve it, but I have no way to seeing how to do it?

Hi I'm running the latest version of Zoom. When I first logged in, the Contact centre button was visable and then I clicked on whiteboard icon. As soon as I did that the contact centre icon disappears and there is no way to get it back. I have logged out and in and even uninstall and reinstall the app without any luck. Is anyone else experiencing this issue? Ignore, this seems to be an license issue.

nt my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so BB nn c cc h ji yr rf hjj j hy

nt my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is sont my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so

Here are my details:Gentoo Linux, kernel 5.15.169Zoom client v 6.2.6.2503Microphone: Logitech, Inc. QuickCam Communicate MP/S5500 (046d:09a1) This problem has been happening since a few versions of the Zoom client ago... I think probably since it went up to 6.x.x from 5.x.x, though I didn't note carefully because I don't use Zoom regularly. My kernel has also been upgraded a few times during that period, but was probably just within the 5.15.x range. Audio signal from mic input is severely distorted, to the point where you can't understand what is being said. There's no problem with mic recognition or anything else - it's just the audio quality. Sound from other meeting participants is fine. Very irritating to have to have a separate external cellphone call or something to handle MY audio. I have tested the mic device on a Windows machine and it still works just fine, so the problem is clearly with the Zoom Linux client itse