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Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files and everything is converted to mp4. But in this case, nothing happens. I tried to transfer everything to another computer and try to convert the video there - no changes. What should I do? Thanks for support.

We recently had a webinar with 1,700 attendees that had lots of reactions. I ran the Reaction Report and saw that there were many instances of the same reaction emoji being repeated over and over by the same person just seconds apart. For example the report shows the same person clicking the laughing emoji almost 50 times in 15 seconds. I tested this out myself and it's not even possible to press the button that fast. Is it possible that the system is just double counting a single click? Anyone else seen behavior like this? I want to report to my leadership how many reactions we got but I don't trust this data with all the repeats.

Hi everyone. I am hosting a meeting/virtual training that requires registration. Unfortunately, the link to register now brings up a registration form which already has the name and email of previous person who registered! Not sure shat caused this but how can I fix this? I even tried creating a new meeting with a new registration link but it still happened!

We have extensively investigated the Zoom for Webinar out of the box Application for Salesforce.  We use Salesforce Campaigns with Campaign Members to invite large swaths of our constituency to our events.  Our Webinars average 600 invitees. We found the Zoom Webinar for Salesforce App to contain the functionality we seek to be able to have a webinar platform that integrates with the way we use campaigns.  However, there are so many limitations. Zoom Add to Webinar button for Contacts and Leads.  Zoom has an add to webinar buttonKnown limitationscan only add up to 10 members from a listview at a timecannot add members from Campaign Member related list on Campaigns directly nor can it add members from a report.The button can be used to add campaign members using Contact and or Lead Listview or from

We have a teams room that can attend Zoom meetings. Often times we get an invite for a zoom meeting and the ical is not sent, just a link to join the meeting. We need the ical so I can add our teams room to the meeting. Is there a way to get the ical from a meeting invite  link without having to reach out to the sender and ask them to resend with an ical invite?

Please help me to fix the problem. Error Code 10008 "Unable to install updates"I can open my account from the webbrowser and it is working on my phone

I had to uninstall and reinstall Zoom.I can't remember what Setting I must change to place My Computer Recordings into Downloads folder instead of One Drive folder.Any assistance will be appreciated.Thank you.

Hi Zoom Community,I’m looking for a way to display a real-time clock in Zoom meeting rooms—both when meetings are in progress and when there are no meetings happening. It would be really helpful to have this feature to maintain time awareness in the room at all times.Has anyone else requested this, or does anyone know if this feature is available or could be added? Any insights would be greatly appreciated! 

Hi everyone, I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me to use about 80% of the screen when sharing.  Has anyone else encountered this issue and if so, how were you able to resolve.  Thank you!

Hi there, I run Webinars as a part of my job, and have done for the last year or so. I've never had an issue where I've lost internet or power during a Webinar, until today when I was part way through another meeting (on another platform) and our internet went down. My question is, if I lose internet while hosting a Webinar, what happens to that Webinar? Does it end for everyone, or will the "hosting" go to one of the people on the panel? Do I need to make someone a co-host when they join the Webinar, so that if this happens it automatically swaps the hosting abilities over to them, and the Webinar continues? I also record the Webinars (to the cloud, not my computer) as a part of my role in hosting them, will the recording continue automatically? I've tried Googling this and couldn't get a great answer, so thought it would be easier to ask on here! Thanks

Whenever I start a Zoom meeting through the Chrome browser (and others like Edge and Opera) the audio connects automatically without asking me. This doesn't happen in Firefox.Is there any way to ensure that the audio will not be connected in Chrome? The settings are already set to not connect but Chrome continues to connect by itself.

If we have User A with a Zoom Workplace Business Plus license, which limits them to host 2 concurrent meetings and they granted User B scheduling privileges then User B joins one of User A's meetings and takes over as Host, does this mean User A still is able to host 2 other concurrent meetings? In other words, if another user takes over as host of a meeting via scheduling privileges, does that mean the meeting no longer counts toward the original host's concurrent limits?

Hello I have a Lenovo computer with Windows 11.  I have used Zoom on my computer before with no issues. Today I had to download it again for some reason. I was invited by a host to join a meeting. My video wouldn't turn on. If I clicked on the video camera to show a red line through it, on her end it would only show her my name. If i clicked the video camera again the red line disappeared but it would show that it was locked on both of our ends.  I signed into the zoom web portal. Clicked on settings in the navigation menu. Clicked the meeting tab.  Under meeting (advanced) I looked for the meeting HD video quality toggle to enable. That toggle was not an option.

I need an urgent solution, I have made a paid subscription, but I am facing this problemhttps://youtu.be/AlkBc8497g8  

I've seen meeting requests come in and instead of the Zoom log in the upper left corner, they have replaced that with their firm/company logo.  Anyone know how to do this?? 

Super frustrated that on this new Macbook pro - when I join a Zoom now, the video is ultra zoomed in, and I can't figure out how to Zoom out.  This does not happen in Google Meets, so it seems like a Zoom-specific issue.  I've tried enabling Option+Command and the "minus" key on my laptop, but the farthest I can go is way too big still.   Help please!

With Zoom DS - can i diaplay a URL thats internal to my company, for example a PowerBI Report URL or a web published application?

I purchased a paid subscription to use the online translation feature from AI Companion:"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."However, I don't see anything similar in the settings or interface. How do I enable it?

I tried to download this file but nothing happen after installationsystem is creating shortcut on desktop after tapping on shortcut, again 

It's been almost a month that all of the blue the audio stopped working when I was in a meeting. I can't listen to anyone or any other sound when I'm the host.  I thought the problem could be with my device so I changed the earphones, but nothing happened. Apparently the program can recognize my mic but i don't hear any sound (even when I try the "test" on settings".I deleted and downloaded the app again, but it didn't fix the problem. I sent a message to the support, but nobody answered me and I'm still paying for this without being able to use it.

On 10/02/2025 in the evening, a zoom was performed, I can't find it in any way.I made a recording for a Zoom meeting, I can't find it in the cloud or on my computer. I tried following the instructions and still haven't solved the problem.

after my zoom was updated recently, everytime i want to start a new meeting, it gives me message that i have another open meeting , which is not correct. i signed out and signed in again but no change. any suggestion please.

I have recorded meetings, but when I go to Meetings>Recordings, all I get is the loading timer. This has been going on for days. How do I access my recordings when nothing on the Recording page will load?

Hi there, It's been days that I do not manage to access the "Recordings and Transcripts" paga on the website. Anyone else having the same problem or now how I can recover a recording from the bin without having access to that page? Never had this problem in years of use... Thanks so much!Susana

Hi everyone,I'm having trouble with the Zoom app on my computer. When I try to create a meeting, it doesn't show up, but the app icon suggests that I'm in a meeting. Additionally, whenever I go to the audio settings, the app crashes completely.However, the Zoom web version in my browser works fine—I'm able to create meetings and access audio settings without any problems.I’ve tried updating, reinstalling the app, and checking my system’s audio settings, but the issue persists. Has anyone else experienced this, or does anyone have a solution?Thanks in advance for any help!