Zoom AI Companion real time translation | Community
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Pepe17031
Newcomer
December 14, 2023
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Zoom AI Companion real time translation

  • December 14, 2023
  • 3 replies
  • 43 views

I purchased a paid subscription to use the online translation feature from AI Companion:

"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."

However, I don't see anything similar in the settings or interface. How do I enable it?

    Best answer by Frank_TB

    Hello,

     

    This Zoom support article explains the process;

     

    Enabling and configuring translated captions

     

    Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language. For example, if a meeting participant is speaking in English, other participants can view captions German, Italian, Japanese, etc.

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    3 replies

    F
    Community Champion | Customer
    Frank_TBAnswer
    Community Champion | Customer
    December 14, 2023

    Hello,

     

    This Zoom support article explains the process;

     

    Enabling and configuring translated captions

     

    Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language. For example, if a meeting participant is speaking in English, other participants can view captions German, Italian, Japanese, etc.

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    Z
    Newcomer
    ZeroWasteUSA
    Newcomer
    September 13, 2024

    I'm looking at this url, and I still don't see automatic live translation available from one language to another. For instance, if one of my speakers is Spanish, I want to have it translated automatically to English. And for those who are Spanish speakers listening to me, I want them to be able to automatically translate my English the Spanish.

     

    I've got the latest version of zoom app and the pro license. Am I missing something?

    S
    Community Champion | Employee
    stueker
    Community Champion | Employee
    September 16, 2024

    Hello @ZeroWasteUSA ,
    The pro license does not include translated captions. Did you purchase translation as an add-on to the pro plan? If yes, did you assign the add-on to your user?

    Z
    Newcomer
    Zoya1000000
    Newcomer
    February 12, 2025

    Hello, translation caption users:  be forewarned - Zoom translation captions (currently at additional $5.00 per month) are inadequate for Russian (have not tried other languages).  They only work well if English-speakers speak very slowly, annunciate carefully and use generic terms.  Am experimenting with other translation apps available for Zoom and will report here.

      S
      Community Champion | Employee
      stueker
      Community Champion | Employee
      February 13, 2025

      Dear @Zoya1000000 ,

      thank you for your feedback on Zoom's translation captions. We appreciate your input and are continuously working to improve our translation quality.
      Our languages are on par or better than competitor performance on several key benchmarks for all languages, including Russian.
      We continuously work on improving our models, so please keep an eye up upcoming releases. If there is a specific scenario that you are looking to debug, please contact us in Support

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