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Has anyone ever encountered this problem? I recorded a meeting to the cloud, just as I do regularly. My meeting history confirmed that specific meeting was indeed recorded to the cloud. It was taking an extra long time to convert and become available, so I contacted zoom tech support. I am working on a 13" MacBook Pro, using Zoom Workplace Version: 6.3.11 (50104).  When tech support responded to my query, they said: "We have looked into the meeting logs of the provided meeting ID, upon investigation, we noticed that the recording is already permanently deleted." WHAT.I did not take this action, and the file was never made available to me. It's not in my trash folder, so there is no recovering it.I am extremely frustrated.

I am the meeting host. Sometimes when my meeting partner shares their screen, I am able to write on it with the annotation tools, but other times that option seems to be missing. What's going on?

The new  A I  operations  has presented  many  operational  (limited knowledge & help)  issues and  ZOOM now has NO personal help with phone number  to explain these operational  problems and issues that  A I  .   Suggest  one  of  these  young programmers  go on and try setting up meetings and SEE  the problems that can  happen and then try to get TECH SUPPORT  person   NOT  A I Our association use to use  ZOOM  Meetings  all the  time,  but now ( yesterday) no longer fully works.   Had good video but sound for all 32 remote users  DID  NOT  WORK  and could not get ZOOM  help    Now seems to be NO  real  HELP   

My employer just replaced my laptop but now all of my work-related zoom chats are no longer available even though my zoom account did not change.  Is there a way to transfer all of the prior chats from my old laptop to the new one? Thanks

While someone is in the meeting, how do we turn off incoming calls?

We have a Workplace Pro license and have to log in repeatedly, even though we are admi

I have participated in many breakout rooms and share the sentiment that it is a bit of a shock to disappear and suddenly reappear back in the main room or vice versa. Timers help with preparing for the flash transition but it would be fun to have options for animated transitions like a rolling chair, cosmic vortex, river current, or simple frame sweep. Even if the timer triggered a slow frame fade or hand wave.

Hey everyone,I’ve integrated Zoom with my website, but I’m facing an issue. Whenever a user joins a meeting, the connection gets disrupted, and they get disconnected.Has anyone else experienced this? Could it be a webhook issue, API settings, or something else? Any troubleshooting tips would be really helpful!Thanks in advance! 

I've been having an ongoing issue that's slowly been getting worse. My phone won't ring at all, either on my headset or the speakers I have set to ring simultaneously. If I disable the setting to ring simultaneously, my headset rings fine. But I cannot wear that every minute of the day. It also shuts off automatically, so if a long enough time passes between calls, I won't get a ring. I've attempted to contact Zoom support, but it's terrible, I can't speak to technical support through any means. I've attempted a reinstall and an update. and I've checked, all my audio drivers are up to date. 

Hi,My old Mac did not have any problems sharing a document from my desk in a Zoom meeting.My new Mac, has, though.The function does not seem to be there, when I press "share". Other boxes come up, with Google Drive, Dropbox, OneDrive, Box, etcetera. The cannot help me.I use Word on a regular basis when writing my documents. I am used to being able to see my opened documents as soon as I click "share", but now there seems to be a "wall" in the way.How can I pass by this obstacle?Thank you!

The host set the zoom in focus mode and shared the screen. I can see the speaker's camera, but I cannot see the screen he is sharing, others can see. I can see the picture is pinned, I cannot unpinned. Please help me.MacOS 11.7zoom latest version

Every time I turn on the camera in the meeting it appears normally, but after a few seconds it starts to fail and repeat my image as if it were a gif. but this only happens on zoom´.I have 2 cameras and I use the background, both show an error in the zoom but it doesn't show an error in any other program.

I'm planning to hold a zoom meeting using the simultaneous interpretation function.When there are three users like below, A - Japanese speakerB- English speakerC- English speaker When C selects the English interpretation audio, will C also be able to listen to B's audio clearly?(A, B and C will each attend the meeting from different locations.)

Is there a physical pen that I can use to draw in zoom whiteboards, instead of using the trackpad or the mouse?

We use the transcripts of our phone conversations, by pasting them into ChatGPT and creating custom responses for our cases. We need the transcripts in order to have GPT create these responses. I didn't see ZOOM being able to provide these transcripts.

I need to answer SMS messages I receive. I am the only one on the account thus the Administrator. How the heck do I respond to texts?When I try it responds 'Message could not be sent'.

I keep asking the chatbot how to see all my personal telephone numbers in the dial pad screen of Zoom Desktop app. But it keeps telling me to log into my online Zoom account to see these numbers and edit/add them. You can't see your telephone contacts without logging into online Zoom? I wan to see them in the Desktop app without opening a browser and logging into Zoom. Is this possible? As it is I have to start typing in a name in the dial pad screen and it pops up sugestions. No way to see the entire list?

I am suddenly unable to display a selected window when sharing my screen.  The share option seems to work but there is nothing in the display.  I have a screenshot below.  I use a Macbook Pro and recently upgraded to the Monterrey operating system and wondering if there is a problem with zoom and the new OS.  I also installed the most recent update of zoom.   The window in the upper left is the selected window and the triangle w/ the exclamation point indicates an error of some kind but I don't know what it is.   Anyone???

참가 눌러도 반응 없고 호스트 시작할려도 반응없어요 지웠다 깔았는데도 지금 이 노트북에서 회의 실행 자체가 안되요 

Estimado equipo de soporte de Zoom,Estoy experimentando un problema con mi cuenta, ya que estoy recibiendo más de 100 correos electrónicos con el resumen de una misma reunión a mi correo personal. Ya he intentado solucionar el problema de las siguientes maneras:Elimine la grabación de la reunión.Revisé la configuración de notificaciones en mi cuenta de Zoom.Busque opciones para detener el envío de estos correos, pero siguen llegando.Agradecería su ayuda para detener estos envíos automáticos, ya que están saturando mi bandeja de entrada y afectando mi productividad.Espero su pronta respuesta y una solución a este problema.

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Hi, i can see that the Left side bar is a fixed feature and currently no way to turn it off. My question is this: Can this be made an optional feature, ie let the user decide if they want to use it or not. Have the ability to turn it off or revert to how it was before this feature was updated.

I have an LG Android phone with the Zoom app installed to be able to answer work calls.  For awhile it worked, but now every time I try to log in, I get this message: "Login Failed. Failed to connect to Zoom." I have updated the app, removed some apps from my phone, restarted my phone...Nothing works.

I am an assistant to someone who currently has about 800 "unread" voicemails in his Zoom voicemail box. Our voicemails also go to our email inboxes, so that's how the person I assist reads/listens to his voicemails. I've logged into the web Zoom app and can see where I can select all voicemails a month at a time, but I can't find any option available to mark everything as "read." I can only find options to delete them all or to mark them all as "unread." Seems weird that I can easily delete everything, but not just mark everything as "read." Thank you for any help you can offer!

Hi, i have recorded a meeting and it is not in my Workpro account under recordings and transcripts and it did not save to my computer - is there another place i can look to find the recording (and yes i did actually hit the record button - i have checked with others on the call)thank you for the help and guidance in advance