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In my online Zoom account, under settings, I have "Waiting Room" turned off. However, when I set up a meeting (it doesn't matter if it is a scheduled meeting or a "start meeting" where I then send an invite link to people) people are put in a waiting room. We're just trying out zoom for a new business, so apparently, I don't have access to either phone or chat support, so I'm hoping this community can help. Thoughts on how to fix this? Success is simply that when people join a meeting, they get right in without having to wait in a room and be admitted, regardless of if it is a scheduled meeting or a start now-type meeting. Thanks for any help.

How do I block bots like fireflies.ai notetaker from my calls? How are these bots not wiretapping???

Hey there - seeking reassurance. I am leading a workshop in a while. In the past, when I've hosted, I've been able to open and close meetings, setting up whatever, via a "Join meeting" or "Launch meeting" button thing. Now, though, despiute seeing this in my schedule, along with confirmation that i'm the host, no "Join" or "Launch" option is available, and instead I need to to access the room by putting in the Meeting ID. Should I be worried? Or has the way we access rooms changed during some update?

I see this pretty consistently in the Web UI: - In a meeting, have people chat (enough for the chat pane to scroll)- Make sure there are replies to chat messages in threads- Scroll to the bottom of the chat pane (or be anywhere really, including scroll up and down while the next step happens)- Have someone else add a chat message anywhere- Observer that chat pane jumps up automatically every time there is a new message It looks like Zoom is _trying_ to keep the chat pane focused on the same place when it refreshes with new messages, but miscalculates the scroll position. Given that the jump is always upwards, it's almost as if it doesn't take the reply-in-threads into account when calculating scroll position.

I can't use AI on the Zoom whiteboard I created before becoming a premium user. It says upgrade your plan. I upgraded my plan today 🙂 I can use AI on documents but I still can't use it on whiteboards. It still says upgrade your plan for whiteboards. And it doesn't use AI on the new ones I create either. Locked!

How to disable participant annotation on the whiteboard?It is possible on the old classic whiteboard but not available on new whiteboard. My fun-loving students scribble over my whiteboard.Fun....but also disruptive ultimately.

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I want to set up Original sound for musicians, but that option isn't available when I go into Audio Profile.

Among my zoom recordings, there is an old one from 2021 that never finished processing. I would like to delete it, but I cannot select it for deletion. How can I get rid of it?

I set up zoom meetings with the goal or hope that zoom would automatically send an invitation to the client. It has not been doing that.Due to this, I integrated my microsoft 365 account to zoom and checked off all boxes at the bottom of the profile tab in zoom. It still doesn't work. Instead of it clearly going through to the client, I get an email kick back and error instead saying  Delivery has failed to these recipients or groups: My-EmailYour message wasn't delivered because the recipient's email provider rejected it.Diagnostic information for administrators:Generating server: CH3PR16MB6140.namprd16.prod.outlook.comMy-emailRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information

Hi all I have a few users who have Zoom Workplace on iOS devices , these are new devices, all up to date and have Zoom Workplace installed. When the users click on a Zoom link in Outlook for mobile they are greeted with "did not open Zoom? Tap to install Zoom Workplace app". I have uninstalled and re-installed the app, tried using different meeting links but get the same issue.  Any idea how I can troubleshoot this issue?  

Hi everyone,We’re currently experiencing a recurring issue whenever we integrate Sembly with our Zoom meetings. Specifically:The Zoom meeting has no audioThe Zoom meeting has no videoThe transcript is not captured or summarizedFor context, Sembly is an AI meeting assistant that joins virtual meetings to automatically record, transcribe, and generate summaries and insights from conversations. It’s a useful tool for keeping accurate meeting records and sharing key takeaways with teams.We reached out to Sembly support and were informed that this might be due to a Zoom glitch that occasionally prevents attendees (including bots like Sembly) from accessing audio. They've mentioned that this is beyond their control and are working on updates to help Sembly rejoin meetings more reliably in the future. In the meantime, we’d like to know:Is there any way to recover or retrieve the recordi

When I share a whiteboard in a meeting, the number of participants for the whiteboard is the same as the maximum number of participants for the meeting, obviously. However:When I share a whiteboard-link with 500 people and my meeting limit is 300. Would that be possible?Assuming I can share the whiteboard with an unlimited number of people, how many can edit at the same time (as maximum)? The same as my meeting limit? 

I have scheduled a zoom meeting (after buying the Zoom pro version). I feel the need to upgrade and buy the webinar version. Can i shift my zoom meeting to a zoom webinar (keeping the session link as the same one)?

I'm trying to integrate zoom with zoho crm, via livehelpnow tool and received the belo feedback from the support team in livehelpnowOur team did some digging and have found that no direct numbers are attached to the authenticated user, only extension: 5278For a phone call to make it to us the phone call must be routed to this extension.

When I worked at a professional services firm that used Zoom colleagues could start meetings using my personal meeting room before I joined the call. At a startup now with my own zoom account I can't seem to enable that to work. I know you can disable the meeting room and enable participants to join before me and both those settings are enabled. Yet still guests are put in a waiting room when using my personal meeting room. As a use case I am on holiday next week, but the standing team meeting is a invite from my diary with my personal meeting room details - I'd like the team to be able to have that call when I am away. I have read that you really can enable guests to join before me if I create a specific zoom link for a meeting, but for years I just put my personal meeting room details in a calendar invite and I like working that way. If you know of a way to enable guests to join my personal meeting room without me I would be delighted to hear it! Thanks in advance, Fred

Having this error in the desktop app and cannot look at calendar or schedule a new meeting.What is going on?

Somehow my picked time slots on all Tuesdays are not appearing on my planning page. Also: can I re-open a time slot which I have been using for a test? The chatbot is not helpful.

A user in my account has been receiving incoming meeting requests on her android Zoom client from another user, usually using the Windows desktop app, 3-12 hours after an unscheduled meeting took place between them. There is no call being placed, but her android phone rings and shows an incoming request from the person she met with earlier in the day. On her end, it looks like the caller is reaching out to establish a second meeting, but when she accepts the request, it is immediately disconnected, and there is no record of the call. On the caller's end, he receives a notification that his call was declined, even though he did not place a call. This has happened several times between these two users over the past 6 months and both of them have been using the latest software versions for android and Windows. Additional info: The user receiving the call is US East Coast, and the "caller" is on the US West coast so there's a 3 hour time difference.

Does anyone know what brand / model will work for elevator EM VOIP?

When I join a Zoom meeting often my fellow participants tell me that my voice sounds distorted - a bit like Mickey Mouse!  If I leave the meeting and sign back in again this usually cures the problem but can take two or three attempts.  Can anyone suggest what is causing this and how to stop it happening?

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more. I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped. Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

Hello i try to create a free account with my business Mail, but the Mail with the verification code does not arrive. Not in Spam and not if we allow the zoom mails on our server.... I opened a case but get only the information that i dont have an account and so i can´t open a case... So anybody knows what i can do?Thank you so much   

have a Lenovo P14 laptop with Ubuntu 24.04 installed with all updates. When I open Zoom, my audio is completely dead... going into system settings and trying to

Hi! I’m currently working in a government office here in the Philippines. Before we can proceed with purchasing your service, we’re required to send a request for quotation (or canvass form) with your signature and confirmation.We’re planning to purchase the Microsoft 365 Family subscription worth $129.99/year.May I know where I can send the email with our canvass form template? We’ll need you to fill in your company name, address, item description and cost, and include a signature—just to make sure everything’s accurate and complete on our end.Looking forward to your reply. Thanks!