Meetings

Zoom crashes when changing camera to Wirecast virtual camera.Zoom version: 6.7.8 (32670)Wirecast version: 16.5.1

Hi everyone,Lately I’ve been experiencing random freezing issues during Zoom meetings on my Windows 11 laptop. The video just stops and the app becomes unresponsive, although audio sometimes keeps playing in the background.I’ve updated Zoom to the latest version and also made sure my system drivers are current. It usually happens about 10–15 minutes into a call, and I have to force quit and rejoin.Is it related to system performance or something with Zoom and Windows 11? Thanks!

If I’ve used the wrong category for this post, go ahead and redirect it to the appropriate one.  No worries.I use Zoom 7.0.0 (33767) on a Windows-based notebook computer.  My question is this:  How do I re-enable the Classic Notes feature?  I have searched the help resources but have been unable to find anything, so I am posting here.When I try to use what looks like Classic Notes, it takes me to a forced-redirect page within the app that says, “Upgrade your note-taking with the new and more powerful editing experience. Migrate your data to the new notes for a better experience. You can still access your previous classic notes.”  When I click the “View Classic Notes” button (gray with black type), it takes me to Zoom Web Access.  I don’t want to write and edit my notes on the web.  I do want to be able to write and edit my notes in-app.I don’t know what else to do to get Zoom to work the way I want it to.  All suggestions are welcome.Thank y

Hi! The "raise your hand" button is missing for me...When I click on the participants button, I should be able to raise my hand by a button on the bottom of the list of the participations but there is no such button, only to unmute me and to invite someone to the session. Does anyone know where this button is in my case? Kind regards!

I am placing the pinned presenter view and a video on an Epson overhead projector screen, and keeping the laptop for admin functions such as invite and chat separate. We are using a Lavalier microphone setup that connects to an interface. The video and presenter are heard in the room on speakers with simultaneously broadcast on Zoom. What do you think of this configuration. Has anyone done this successfully?

How can I convert a Recurring Scheduled meeting into a No Fixed Time Recurring meeting and retain the same meeting ID?  The No Fixed Time Recurring meeting has been used to feed into a live webcast for several years.  I am not clear exactly how it happened, but I suspect the meeting type has been accidentally changed to Scheduled when the meeting URL and ID were included in a Google Calendar entry notifying about a short test meeting.  I did not know that this was possible.  Changing the meeting ID would mean alterations in several platforms and notifying various clients, so we want to avoid this if possible.  We have set the recurrences to six months apart to secure the meeting ID, but this adds spurious entries to our calendar so is not an elegant solution.

I have a new iPadAir6, iPadOS version 18.3.2. When music is played during a Zoom meeting its starts out loud and clear for 3-4  seconds, then the volume goes way down and the quality is poor. The sound fluctuates for the duration of the music. Voice seems just fine. I have several iPads and iPhones, this does not happen on any of the other devices, only on the iPadAir6. I have learned that others who have the same version, iPadAir6 have the same problem. It seems there is a problem running the Zoom client on iPadAir6. Is Zoom support aware of this issue? Has anyone at Zoom looked into it?

I selected the "None" option for the virtual background, yet a virtual background is still being applied; Zoom is unable to display my actual surroundings. I have already turned off "I have a green screen". by the way I got a Mac.

Hi everyone,I’ve been experimenting with a slightly different way of using Zoom during group sessions, and I wanted to see if anyone else has tried something similar.Recently, I started running short team activities inspired by word puzzle games like Letter Boxed. The idea is simple: instead of a typical meeting, we turn part of the session into a collaborative challenge where participants build words together under certain constraints (like using letters from different sides or continuing from the last word).What I’ve noticed so far:It really improves engagement, especially in longer meetings People who usually stay quiet actually start participating It works well in breakout rooms for smaller teamsI’m curious if anyone else has used Zoom for interactive word-based games or learning activities like this?Also, do you have any tips on:Managing time so it doesn

HI!I just imported over 200 customers into my "Personal Contacts" in Zoom but now I can't find a way to invite them all to a re-occuring meeting.  Can anyone help me please??? GOD Bless you!AB

Sound echoes on my meeting even if using a microphone, or internal microphone on my Mac book.  Is there a setting to fix that?

Hello,I’ve been battling through uninstalling/updating Zoom on a handful of computers recently. I’ve encountered an issue where I’m unable to uninstall it because “The feature you are trying to use is on a network resource that is unavailable”. I’m trying to uninstall these silently and I believe if I could get the MSI for version 6.3.52884 I would be able to. Does anyone have the installer.msi for 6.3.52884? Thanks,Paul

I added a picture for my background, and now it is stuck on that! when I try to remove it and select NONE, still the same picture shows up and I have tried everything to remove it and it will not go away when I log in to zoom on my mac!!

I am an account admin. When the previous “owner” left, I added the new owner/s name and email address.  I was able to keep all the same meeting schedules and the meeting link.  However, when the new owner clicks the meeting link, it shows me as the host, not the “owner”. How do I change this?

I was with a friend and noticed what might be a recent change, but I was wondering if anyone else encountered this issue. The zoom app responds to Dark Mode on my Android Device on the main screen (start a meeting, Join, Schedule, Share Screen). But when I start a meeting, the meeting itself is always in dark mode. My participants list is black (white text on a dark background). Is there another setting or feature for this? I'd like to be able to have my meeting window in the black text on white background if possible, or at least follow the Dark Mode setting when I turn it on in Android. 1. Turn off Dark mode on your android device 2. Choose New meeting or join a meeting 3. Note that the window that pops up for the meeting is in dark mode and doesn't seem to be affected by changing the Dark Mode on the device. Android app -> 6.2.2 (24621) 

I have scheduled Zoom meetings not popup in Microsoft Outlook calendar today. Does anyone have same issue today?

May I ask if you may let others who can’t download zoom to just use the same page for the meetings.I have a problem with downloading with this device.It is the only option I can use.

I book meetings far advance, some times one to two years. Will the zoom link that I send to the client expire?

Since updating to Mac OS 26.3.1, the chat, video, and participant windows are no longer in the foreground during Keynote presentations. This affects my Mac with M1 and M4 processors. Until a week ago, before the update, everything worked perfectly, just like it had for years. I always present in full screen with two monitors. Any idea to fix this?

I cannot add/change my virtual background because Zoom crashes when the open file dialog box appears. The cursor will spin for a minute, then zoom will crash. Any troubleshooting ideas would be welcome. I have already uninstalled using the clean uninstaller tool, and then reinstalled. The problem persists and occurs on Zoom only. The dialog appears, the cursor changes to the "waiting cursor",  you cannot interact with the screen, then it crashes. It's not intermittent - it's every single time. I was able to add a background on my phone but it didnt transfer over to my pc.

Hi All,There have been some performance (mac) and security updates for Windows.Please update to the latest version. 6.7.8 (windows) - 6.7.7 (mac) ?John 

Camera and Mic are not working on Zoom App and on my HP computer only. I tried all possible solutions, granted all permissions on Windows 11. But Zoom does not appear among Apps that granted permission. Both work normally with all apps even on Zoom browser. My Zoom account works properly on other laptops.This problem is new since March 23. Both Windows and Zoom are up-to-date till today.Any advice? 

Hi,I trying to help a client who uses a pre-created link to invite others to join his meeting every week at an specific time. Apparently, someone else created this link which is being shared with the people that is supposed to joining and every time for the past 4 weeks, the people is not allowed to get in and receives this message: “the host has another meeting in progress” or “waiting for the host to start the meeting”What the reason for the error could be? Please help.Thanks. 

We meet on a construction site where multiple participants attend via one device (one participant sign-in). We need to produce a record of attendance where each individual signs off (enters their id as acknowledgement of attendance) and the integrations we have trialed in this purpose (docusign, Adobe) are not working out. The AI is not accurately and reliably documenting verbal attendance. Even if we can get each person onto their own device (which is problematic when participants may be physically close together for the meeting) It has to be a simple system tied to the meeting notes, that the safety coordinator can see in one document/place. Is there a solution for this? Some attendees will always be remote.

The Home tab on the App only shows the non recurring meeting schedules under "Today". Under Recurring Meetings it has the list of meetings but their Schedule is not shown and the App does not remind me or ring for an upcoming recurring meeting when I am inactive in the desktop.  I am missing a lot of recurring meetings because the list has the completed recurring meeting also in the list for that specific day. Thanks in Advance.