Meetings

I wanted a budget webcam for my desktop Windows PC to use with Zoom and after reading some reviews purchased a Razer Kiyo X  Full HD Streaming Webcam. The image was crisp on the Zoom preview window but was extremely broken up with horizontal grey bars that jumped around. I tried changing the video settings including the advanced settings but wasn't able to resolve the issue. I obtained a basic Logitech C270 HD Webcam which works fine but leaves me with the question of whether the Razer was simply faulty or whether this is a known issue with Razer and Zoom and if there's a way around it. Thanks!

ウェブ版のミーティングを使用しています。会議中に文字起こしを行っていますが、トランスクリプト部分に「文字起こしを保存する」というボタンはありません。なにが原因でしょうか？ 

文字起こし後、自分と相手の発言が横に表示されるのですが、その文章の「保存」ボタンが無く、保存する事が出来ません。どうしたらよいでしょうか。

Hey everyone, I'm Emmanuel Katto,  forgot to save the caption transcript for a Zoom meeting I had. Does anyone know if it's possible to recover it after the meeting? I would really appreciate any suggestions or tips on how to retrieve it!RegardsEmmanuel Katto 

Hi, I'm having an issue and I hope someone can help.I recently recorded a meeting. The Zoom Recording File shows up on my local folder, however it doesn't convert when I double click on it.I'm unable to find the recording on the Zoom App.I also can't find ztscoder.exe Any ideas? 

Termine mi sesión de zoom que estaba siendo grabada en mi equipo, pero tuve que cerrar a la mala "apagando la compu" por que se quedó congelado y no me permitia ni detener la grabación ni cerrar la sesión ni nada, literal se congeló! ¡Habrá alguna forma de recuperar la grabación ???? 

Help me pls! I can't enter meetings that require a commercial zoom account. Usually, I launch the meeting in browser, with Microsoft edge, and using my google account. This has consistently worked for me until yesterday. Now, I can join open access zooms just fine, but when I login into my account and try to join calls with the commercial account requirement, I can only get to the preview screen. When I actually try to join, I repeatedly get a pop-up that reads Failed to Authenticate.  I've already tried clearing my cookies/cache, trying a different google account, restating my computer, changing my wi-fi network, updating my computer, changing my account password and re-logging in. Downloading the desktop app isn't a good option for me because of my built in anti-virus.  I use Windows 11, Version 23H2 for x64-based System on an Acer Aspire 3 (a315-24pt) laptop. Suggestions?

Over the last couple of weeks i have noticed that when i am away from our camera, my image is blurry, but when close up it is very crisp. This started about 2 weeks ago

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice. The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from a specific calendar for our company, it duplicates. I checked the integration tab, and everything is off and the data sync and the bidirectional sync are off.  I am not sure what the problem is at this point. Please advise.

Hello there, I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until it decides to go unresponsive again. The time frames seems to be completely random, sometimes it freezes after 3 minutes, sometimes it endures 30 minutes without issues. What I have tried so far:- A complete reinstall (including deleting all temporary or cached files)- Updating all drivers- Turn of hardware acceleration- Running in admin mode See below for the crashrpt.xml that contains all of my relevant specs (even though it shows Win 10 in there, but I'm using Win 11 Home, build 26100):<?xml version="1.0" encoding="UTF-8"?><CrashRpt version="1403"><CrashGUID>03df9ba0-9286-4988-a0a7-5e04be2f284e</CrashGUID>

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule.  When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove.  The title we create then sits as a subtitle.  Has anyone else experienced this issue? 

I have been unable to assign cohosts during a meeting since the latest update.  How can I make this happen?

Olá, equipe Zoom!Eu não sei o que está acontecendo, posso assistir aulas (cursos de concursos) no firefox, brave e outros navegadores, posso ouvir música pelo youtube, usar o prime video em navegadores e nunca sou desconectado dos fones de ouvido. Contudo, eu estudo idiomas no site Babbel e entro no zoom por lá, isso acontece ao clicar "entrar na aula", com isso abre uma nova aba no navegador, clico para entrar e o zoom abre, mas ao assistir as aulas, em algumas aulas os fones de ouvido param de funcionar, o bluetooth para de funcionar, aí preciso reiniciar o mesmo e nem sempre resolve, isso só está acontecendo nessas aulas, no resto funciona perfeitamente o bluetooth, exceto no zoom. O que posso fazer?

Our learner is having trouble joining the zoom meeting. They say they can't log in. They have tried with phone and personal computer. When they tried on PC, they get a message saying "Joining Meeting Timeout or Browser Restriction". When they tried on phone, the got a message saying the page does not exist. Does anyone have any thoughts on what the problem might be? Let me know if you need any more information to assist.

I'm sure this is something basic I'm missing, but why does the meeting description I create for a zoom meeting not appear in the meeting invitation that goes out for the meeting. 

I need the caption transcript for zoom meeting that just ended.  I forgot to save it and call ended. Is there any way to recover it. 

Hi, I am using Zoom for virutal courses on my university. Every time I try to adjust the volume in Zoom it changes my system volume. If I join a break-out-session, it automatically goes back to 100% and blasting my ears; when returning to main room it does the same. Is there a way to adjust Zooms volume without changing my system volume like in every other app? Regards,Christoph

In zoom meeting, when I want to share my screen, everything that comes up is a blue square, with a white triangle and exclamation mark saying "unknown"

This was my second ever meeting in a zoom. Last one was recorded fine (local). Today I've had second session, I clicked recording (local) and after a session, there was no recording (in documents/zoom nor app). I then made another meeting with wife, started recording (local) again and nothing. I clicked again recording (local) and then the woman voice said recording in progress. So there is some bug or something going on that when I press recording, nothing happens at first.. I am not sure is it my computer or zoom problem.Is there a way to get recording of my important meeting? Thank you

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Hi. I created a recurring meeting, and I'd like to change the name to be "less specific" as the participants are changing in each meeting.  And my "placeholder" name that I created at the beginning, is also a bit of a spoiler for what I am presenting. I changed the name in settings on my browser, and the new name is showing up correctly in my desktop Zoom app. However, when other people click on the meeting they get a pop up saying the meeting hasn't started yet, and it shows the original (incorrect) name for the meeting.  The attached pictures show participant (incorrect) name, and my Zoom window's new (correct name). Thanks in advance!

Hi, Our office is currently experiencing issues with Zoom crashing, with the error message "Your system is running at a lower performance. Please close other applications." We have also checked the Task Manager, and we can see that Zoom only takes up 3% of the CPU and not much RAM. We have tried: Signed out of all Zoom login locationsCleared app cacheUpdated app versionManually updated Zoom appBios, firmware, and drivers updatedOptimized startup apps and servicesDisabled zoom hardware acceleration and video enhancement featuresDisabled video previewSet default hardware selection for video and audioSet compatibility mode to Windows 8 under properties.Please don't hesitate to let us know if you have any other solutions. Best regards,Adrian RajicTech Support - EQT

I have an issue where some users at my org are not able to see participants that are joined to meetings they scheduled. Usually on the client's Home tab you can see your scheduled meetings widget. On the meetings that are underway (or 'started'), you can see small squares with initials for each joined participant. If you click on the card for the meeting, you get a pop up with more details on who is joined to the meeting. The issue is happening on Zoom Workplace version 6.3.56144. Not sure if this is a glitch or just a feature that was removed. Rebooting machines and logging out/ back into Zoom via SSO does not resolve the issue. Has anyone experienced this before?

Hello, When I receive a invitation for a meeting in Zoom it always shows a wrong place and time, for example I live in London and in the invitation appears Sao Paulo/Brazil. I'm not sure if the problems is related to any settings in my machine or in my zoom settings. Does anyone know why it's happening? Thank you.

Hi, I have a problem with Zoom installed on a laptop with Windows 11 operating system:When I use Zoom, no sound is produced from the computer's speakers or any other sound means (even though they are connected and working properly and work with all the other applications on the computer).The speakers do work on zoom when I disable the "let desktop apps access your microphone" option in Windows "privacy and safety settings" of the zoom microphone - but then there is a zoom sound - but the microphone is not active...It should be noted that when I perform "TEST SPEAKERS AND MIC" - sometimes the test sound is heard for about a second and then disappears (this happens with all possible sound sources on the computer - headphones, built-in speakers, external speakers).What to do to solve the problem?I would be happy to get an idea from someone who has experienced the problem