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ExpertswhoJohnCommunity Super Champion | Customer

Please update your Zoom Workpave app to 6.7.8 for PC

Hi All,There have been some performance (mac) and security updates for Windows.Please update to the latest version. 6.7.8 (windows) - 6.7.7 (mac) ?John

751

2 hours ago

Osama KhalilNew Member

Billing & Account Management

Very Very Urgent

I already submit a case and no one answer me please i need someone to check my old case and take any desicion as soon as possible

3 hours ago

PHATCNew Member

Meetings

Converting Webinar to Meeting but retain same join Link

How do I convert a webinar to a Meeting g and keep the same link to the meeting to avoid confusion.

152

3 hours ago

ChaochetNew Member

Meetings

It is not possible to change the background image

It is not possible to change the background image to an image from the camera, even if the background image is turned off or the program is uninstalled and reinstalled.

3 hours ago

Uemura KurumiNew Member

Japan User Group

会話の検索について

ZRAの「会話」の中で任意の打合せについて検索をかけるとき、変な引っ掛かりをしてしまって困っています。例）「マーケティング」で検索すると、「ティン」が引っかかって、タイトルに「ミー”ティン”グ」というワードが入っている打ち合わせが全部引っかかってしまいます。逆に、「アカウント」ページでは、企業名を検索しても引っかからない時があります（打ち合わせの取引情報に顧客情報は紐づけており、そこから飛ぶことはできる状況です）。上記解決方法があれば知りたいです！

151

4 hours ago

Mitch LevineNew Member

Rooms & Workspaces

Importing Many Background Images

I have a new computer and am hoping to download a large number of custom virtual backgrounds for Zoom from my old PC to my new one. I’ve tried cutting and pasting them from the old “Zoom\data\VirtualBackground” folder to the new one, both as jpg’s or

4 hours ago

zjohnsonNewcomer

Rooms & Workspaces

Zoom Rooms that runs on Linux

Would be very welcome. When can this become available? 

이태구New Member

Accidental Annual Renewal Refund Request (Case #BIL2472042)

Hi everyone,I am writing this to get some help regarding an accidental annual subscription renewal.On March 16, 2026, my Zoom subscription was automatically renewed for a full year without any prior notification that I noticed. I immediately reached

이

4 hours ago

EKDNew Member

Meetings

Zoom workplace app not connecting on computer

My workplace app has not been working for the past 3 weeks. Anytime I try to log into the app it gives me message that it’s unable to connect, sometimes it connects, but looses connection a few seconds after. My internet connection is fine. I can log

6 hours ago

NorCal-ITExplorer

Phone

Poly Edge E550 (maybe others) problems with 8.4.1.0068 Firmware

We’ve had a few users that had phones hanging off small 5 port DLINK POE powered pass-through switches. The users Poly Edge E550 phones lines were going red and the phone would reboot or cycle but come back. It would happen intermittently. We figured

7 hours ago

PHATCNew Member

Meetings

Converting Webinar to Meeting but retain same join Link

How do I convert a webinar to a Meeting g and keep the same link to the meeting to avoid confusion.

152

3 hours ago

ChaochetNew Member

Meetings

It is not possible to change the background image

It is not possible to change the background image to an image from the camera, even if the background image is turned off or the program is uninstalled and reinstalled.

3 hours ago

Uemura KurumiNew Member

Mitch LevineNew Member

Rooms & Workspaces

Importing Many Background Images

4 hours ago

zjohnsonNewcomer

Rooms & Workspaces

Zoom Rooms that runs on Linux

Would be very welcome. When can this become available? 

이태구New Member

Accidental Annual Renewal Refund Request (Case #BIL2472042)

이

4 hours ago

EKDNew Member

Meetings

Zoom workplace app not connecting on computer

6 hours ago

kvmNewcomer

Meetings

WHERE DID THEY MOVE SCHEDULE MEETINGS????

I just logged into try and schedule some meetings and the whole interface has been changed.  I go to click on meetings and it gives me the option to "host" or "join" a meeting....  Sigh.....  Where the heck did they move the dashboard

223721

8 hours ago

Sam ANew Member

Billing & Account Management

Can't login to account as mobile number no longer active

I have a zoom account and I need to access it, but the number associated with the account is no longer active so I can’t sign in. When I try to sign it, it sends verification code to the old number to sign it, but since I no longer have that number I

8 hours ago

Tiffany LopezNew Member

Contact Center

CC Agent Status Percentages

I manage a handful of call queues and im coming across an odd discrepancy in my analytics. How is it some of my agents total combined staus percentages (ready, not ready & occupied) do not equal 100% but some do? When I first noticed this I assu

8 hours ago

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