Unanswered questions

Invitations are not being received by contacts after being sent from zoom

I bought a bunch of yealink W60P back in 2021 but it’s been always hard to configure them and it appears they have been discontinued. Does anyone suggest an easy to setup handheld phone for high fidelity? I’m not looking for fancy, just don’t want to lose phone calls due to connection or device configuration issues. 

Lately, whenever I start Zoom on a Windows 11 machine, it immediately opens my web browser to a Zoom shopping cart page, with Zoom Workplace Pro already in the shopping cart.  I have no interest in that product, nor in any product that is continually shoved down my throat.  I understand if you want to ASK me ONCE if I’d like to upgrade.  But to repeatedly open a shopping cart with a product already loaded into it without the user’s request or permission is really obnoxious.  How can I keep this from happening?

We are a very small (30) member community group that uses zoom for some of our meetings to allow some elderly members to participate who are not able to attend in person.  We have one regular admin who sometimes cannot participate -- is there a way to have someone else be the admin on those occasions without having to purchase a second license?

With the old Zoom UI clicking the video or audio settings opened a  new window with all the settings including the, “General” tab. This was very easy to navigate. Now if I click on Videoo settings a side panel opens which resizes my Zoom window on the screen. After i close options, I have to move and resize the window again. I find this very difficult to use. Also, the “General” option is missing. How can i revert back to the old UI where all the settings including the “General” tab could be easily accessed as a floating window? Kind regardsChris

Hola, Quiero grabar unicamente a los participantes de a uno y me aparecen en pantalla mientras estoy grabando, pero despues cuando veo la grabacion no aparecen tal cual los vi en la pantalla de a uno y a pesar de destacarlos o dejarlos visibles para todos, cuando veo la grabacion solo aparezco yo. Necesito ayuda con esto. Gracias

Hola, necesito ayuda con algo.Cuando grabo en el zoom  prácticas con dos participantes de sesiones de coaching, en el zoom se ven los dos participantes porque los ponemos fijos, pero en la grabación no se ve la pantalla igual, no salen los dos sino cada vez que uno habla.  ¿cómo lo puedo cambiar? son una prácticas en las que en las grabaciones debemos ver a los dos  al mismo tiempo. Gracias    

When I am on a Zoom call I have it set up on half of my screen. Whenever I open or close chat in a meeting the zoom window resizes and changes position. When chat is opened, instead of resizing the elements within the zoom window to create room for the chat window, the entire Zoom window resizes, adding on the width to display the chat. When chat is closed, the Zoom window resizes to the original size, but it's screen positioning is shifted left. Fix: Do not change the window size when chat is opened. Zoom window sized to half of the screen: When chat is opened, Zoom window width increases to fit chat.  When chat is closed, Zoom window width returns to original width, but stays aligned to where it expanded to the left. Edit: Same experience with participants. 

the instructions say to do this :For Debian, Ubuntu, or Mint:1. Open the Terminal.2. Import the GPG public key using the command:```gpg --import ~/Downloads/package-signing-key.pub```3. Verify the signed file with:```sudo apt install dpkg-sig && dpkg-sig --verify ~/Downloads/zoom_amd64.deb```4. Enter your user password when prompted. A successful verification will show "GOODSIG _gpgbuilder". the problem is when i type the 3rd command which starts with sudo apt installi get the errorE: Unable to locate package dpkg-sig i can’t figure out how to actually check the zoom filei have two files downloaded into my download directory, they are:zoom-amd64.debandpackage-signing-key-6-7-5.pubso i’m not sure what i’m doing wrong. can someone help figure out what command(s) I need to be running to check the gpg key?i am on linux mint 22.3 Zena

I've been having this problem for months, but today I upgraded to version 6.2.3 (Linux, Ubuntu) and it got much worse. I was recording a Zoom meeting and I noticed lag when writing on the whiteboard. I opened `htop` and saw that Zoom was using the CP.===

I have a laptop with a resolution of 3840x2160. Scaling is set to 200. Zoom does not display properly unless the scaling is set to 100. Of course, this makes the menu bar on the bottom of the screen unreadable. I've tried setting scaling properties for the app with little success. It did work for a while, but a zoom update broke it. 

Hi, We are in the process of switching to Zoom Phone from Ring Central. We currently have a set up where our field technicians have 4 digit extensions for the cell phones (AT&T). This group of employees are not zoom users nor is it applicable for them to be.  I’m a little lost as to where to start on recreating this setup. Any help is appreciated, Thank You!!! 

How can I reverse the black background back to white in the chat window during a zoom meeting

The zoom app is causing my mackbook M4 heat, I worked with Apple support and performed all tests and identified that its Zoom which is causing the issues

There has been a recent change to my Zoom meetings and I cannot figure out why. When I start a scheduled meeting as the host, I am not recognized as the host when it starts up. This has just changed since 1 week. Before I would be recognized as the host - no problem. Can you let me know why this is happening and how I can be recognized again as the host when I start a meeting?Thanks,Anna

Sometimes I need to move from my PC to my phone for a meeting.  Sometimes just audio, but sometimes I want to move the whole meeting to my phone.  Right now, I need to join from my phone first, then leave from my PC.  It would be super helpful if there was an option to move that then gave me options of Audio Only or Full Meeting and presented a QR code for me to scan on my phone that would launch the meeting and connect me automatically with no more interaction from me.  If I chose to move audio, it should auto mute my PC.  If I chose to move the full meeting, it should remove my PC as a participant from the meeting.

Zoom 5.11.10 and 5.11.9. In a meeting using KDE on Wayland right click menus appear at random places on the screen and clicking outside the menu does not cause it to close, though using the Esc key does. Also clicking on the shield icon at the top left of the meeting only produces the dialogue for a brief flash and it then disappears. It all works correctly  though if I run Zoom with XDG_CURRENT_DESKTOP set to GNOME. 

Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!

Hi everyone,I’m experiencing two recurring issues with Zoom that are affecting my work, and I haven’t been able to get proper support.I previously opened a support ticket, but it was closed due to a delayed response. The issue is still happening, and I’m currently unable to reopen the case. The chatbot has not been helpful in resolving this or connecting me to technical support.1. Cursor disappearing issue:During meetings, my cursor randomly disappears on my screen (while sharing), but participants can still see it. This happens frequently and lasts around 10 seconds.I use two monitors (laptop + external display), and the issue only affects the Zoom screen.2. Instant meeting issue:When I start an instant meeting using “New Meeting”, participants cannot join and receive the message:“The host has another meeting in progress.”This does NOT happen in scheduled meetings. I am a paid user, and this issue is directly impacting my work.If anyone knows how I can reopen my support case or reach

New user here. I can set up meeting but how do you add names to invite?

HI, I am using zoom on linuxno matter what i do i cant get the app icon to appear in the zoom toolbar when in a meetingi have apps available in the main zoom page but not the toolbar in a meeting which means i cant access the timer appi have synced to my online web settings and clicked the enable apps button still nothingcan you help?

Dear. We were not using zoom from last two months and bill is generated and send to us of two months. we tried to cancel the subscription, the cancel subscription button is not highlight when we are moving the cursor on it. kindly help us to cancel the invoices of last two months and cancellation of subscription. 

I am a daily pro user of zoom and have hosted and recorded thousands of meetings in the past 5 years. So when I say this is unprecedented, I mean it. Twice in the past week, I have started a recording, checked it was on, reminded the users to click on the confirmation, only to end up with no recording at the end of the session. I know I'm not doing something wrong. I didn't suddenly forget how to walk through my very well rehearsed setup.  So what else is going on? Why the difficulty recording now? Is there a setting I need to fix? 

I am a private tutor.  My students just come to my personal meeting room.  For the last six years, every time I’ve opened my room I click “host tools” and then “allow screen share.”  Seemed weird I couldn’t just do that by default, but it was fast.Today, after the update, I open the meeting room and have to go to “host tools” then go off to the side and click “advanced” (not “participants” which would be logical) then “share” then choose “all participants” from the dropdown menu, then close the sidebar that opened.That is wayyyyy too many clicks for something that I have to do every. single. time.Is there no option to just always allow participants to screen share?Why update an app in 2026 to make it remind me of a Blackberry phone from 2005?

I want to create an automatic notification that is triggered when someone is marked as a no-show to a scheduled meeting. This does not seem to be an option...is there a workaround or does it need to be done manually? Or is it obvious and I'm just missing it? I cannot "cancel" a meeting once the designated time has started, so building it into the cancellation notification won't work. If it is not possible, is there a way to submit a feature request? Since it is possible to mark someone as a no-show, I feel like it would be easy to add that to the drop-down in the custom notification under the timing trigger, so the list would be: after booking before event starts after event starts after event ends after one cancelsafter marked as a no-showSurely I can't be the only one who would appreciate this feature???How do you handle no-shows?