Unanswered questions

There has been a recent change to my Zoom meetings and I cannot figure out why. When I start a scheduled meeting as the host, I am not recognized as the host when it starts up. This has just changed since 1 week. Before I would be recognized as the host - no problem. Can you let me know why this is happening and how I can be recognized again as the host when I start a meeting?Thanks,Anna

The zoom app is causing my mackbook M4 heat, I worked with Apple support and performed all tests and identified that its Zoom which is causing the issues

With the old Zoom UI clicking the video or audio settings opened a  new window with all the settings including the, “General” tab. This was very easy to navigate. Now if I click on Videoo settings a side panel opens which resizes my Zoom window on the screen. After i close options, I have to move and resize the window again. I find this very difficult to use. Also, the “General” option is missing. How can i revert back to the old UI where all the settings including the “General” tab could be easily accessed as a floating window? Kind regardsChris

When I am on a Zoom call I have it set up on half of my screen. Whenever I open or close chat in a meeting the zoom window resizes and changes position. When chat is opened, instead of resizing the elements within the zoom window to create room for the chat window, the entire Zoom window resizes, adding on the width to display the chat. When chat is closed, the Zoom window resizes to the original size, but it's screen positioning is shifted left. Fix: Do not change the window size when chat is opened. Zoom window sized to half of the screen: When chat is opened, Zoom window width increases to fit chat.  When chat is closed, Zoom window width returns to original width, but stays aligned to where it expanded to the left. Edit: Same experience with participants. 

Sometimes I need to move from my PC to my phone for a meeting.  Sometimes just audio, but sometimes I want to move the whole meeting to my phone.  Right now, I need to join from my phone first, then leave from my PC.  It would be super helpful if there was an option to move that then gave me options of Audio Only or Full Meeting and presented a QR code for me to scan on my phone that would launch the meeting and connect me automatically with no more interaction from me.  If I chose to move audio, it should auto mute my PC.  If I chose to move the full meeting, it should remove my PC as a participant from the meeting.

I've been having this problem for months, but today I upgraded to version 6.2.3 (Linux, Ubuntu) and it got much worse. I was recording a Zoom meeting and I noticed lag when writing on the whiteboard. I opened `htop` and saw that Zoom was using the CP.===

Zoom 5.11.10 and 5.11.9. In a meeting using KDE on Wayland right click menus appear at random places on the screen and clicking outside the menu does not cause it to close, though using the Esc key does. Also clicking on the shield icon at the top left of the meeting only produces the dialogue for a brief flash and it then disappears. It all works correctly  though if I run Zoom with XDG_CURRENT_DESKTOP set to GNOME. 

Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!

Hi everyone,I’m experiencing two recurring issues with Zoom that are affecting my work, and I haven’t been able to get proper support.I previously opened a support ticket, but it was closed due to a delayed response. The issue is still happening, and I’m currently unable to reopen the case. The chatbot has not been helpful in resolving this or connecting me to technical support.1. Cursor disappearing issue:During meetings, my cursor randomly disappears on my screen (while sharing), but participants can still see it. This happens frequently and lasts around 10 seconds.I use two monitors (laptop + external display), and the issue only affects the Zoom screen.2. Instant meeting issue:When I start an instant meeting using “New Meeting”, participants cannot join and receive the message:“The host has another meeting in progress.”This does NOT happen in scheduled meetings. I am a paid user, and this issue is directly impacting my work.If anyone knows how I can reopen my support case or reach

New user here. I can set up meeting but how do you add names to invite?

HI, I am using zoom on linuxno matter what i do i cant get the app icon to appear in the zoom toolbar when in a meetingi have apps available in the main zoom page but not the toolbar in a meeting which means i cant access the timer appi have synced to my online web settings and clicked the enable apps button still nothingcan you help?

Dear. We were not using zoom from last two months and bill is generated and send to us of two months. we tried to cancel the subscription, the cancel subscription button is not highlight when we are moving the cursor on it. kindly help us to cancel the invoices of last two months and cancellation of subscription. 

I am a daily pro user of zoom and have hosted and recorded thousands of meetings in the past 5 years. So when I say this is unprecedented, I mean it. Twice in the past week, I have started a recording, checked it was on, reminded the users to click on the confirmation, only to end up with no recording at the end of the session. I know I'm not doing something wrong. I didn't suddenly forget how to walk through my very well rehearsed setup.  So what else is going on? Why the difficulty recording now? Is there a setting I need to fix? 

I am a private tutor.  My students just come to my personal meeting room.  For the last six years, every time I’ve opened my room I click “host tools” and then “allow screen share.”  Seemed weird I couldn’t just do that by default, but it was fast.Today, after the update, I open the meeting room and have to go to “host tools” then go off to the side and click “advanced” (not “participants” which would be logical) then “share” then choose “all participants” from the dropdown menu, then close the sidebar that opened.That is wayyyyy too many clicks for something that I have to do every. single. time.Is there no option to just always allow participants to screen share?Why update an app in 2026 to make it remind me of a Blackberry phone from 2005?

I want to create an automatic notification that is triggered when someone is marked as a no-show to a scheduled meeting. This does not seem to be an option...is there a workaround or does it need to be done manually? Or is it obvious and I'm just missing it? I cannot "cancel" a meeting once the designated time has started, so building it into the cancellation notification won't work. If it is not possible, is there a way to submit a feature request? Since it is possible to mark someone as a no-show, I feel like it would be easy to add that to the drop-down in the custom notification under the timing trigger, so the list would be: after booking before event starts after event starts after event ends after one cancelsafter marked as a no-showSurely I can't be the only one who would appreciate this feature???How do you handle no-shows?

I see that this has been an issue in the past. I need to set a schedule for appointments with customized start time (like 1:55 p.m. or 9:05 a.m.) but when I input that time using the Scheduler, it changes back to 9:00 a.m. What am I missing? I've tried "Set custom hours," "Date overide," changing the increment times, the duration, the padding times. I've read every article I can find, and used the Zoom Chatbot and nothing works. Any suggestions?

I need to link a form for my clients to fill out for their upcoming meetings that they have scheduled with me . They need to fill it out ahead of time so I am trying to embed the link within the reminder email that they receive the day before the meeting. I can get as far as copying and pasting the link when I click on the "embed link" option but then nothing happens after that, even when I press "finish". I am attempting to embed a link using a form from the app Tally Forms.  Can someone help me with this please? 

I am a zoom pro user. If i try to schedule a meeting by click schedule button, it pop up blank page. Not scheduling input field. If i click scheduler tab, it is blank. I have unstilled, reinstalled, sign out, sign in. It is really frustrating experience, take too much time. My time worth more than the subscription fee I paied.  Last time, I have to schedule on web but launch on app have some problem, as you still need to open app's schedule page. Please NOTE, this is a basic app, nothing to do with video, audio, device stuff yet. And this community post system is ridiculous, when you post a discussion. you have to  put a topic. "This board requires at least on label for each message". What are these concepts of Subject, Topics and Label?

I've set up the scheduler and have managed before to set Date overrides. However, this feature seems to have stopped working. I'm just adding dates, and keeping the hours to 9 to 5, click add, see the date added, but when I navigate the scheduler page, I still see the date showing and I'm able to book an appointment. What am I missing? Is there a tick somewhere to make this work? 

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

Hi, We are in the process of switching to Zoom Phone from Ring Central. We currently have a set up where our field technicians have 4 digit extensions for the cell phones (AT&T). This group of employees are not zoom users nor is it applicable for them to be.  I’m a little lost as to where to start on recreating this setup. Any help is appreciated, Thank You!!! 

How can I schedule a practice session ahead of time in Zoom for an existing webinar with multiple (5+) panelists who all have their own panelist join links? 

Can you tell me how to connect the Zoom neural network?

Our company currently has MONTHLY Zoom Webinars subscription that we get invoiced for and pay on a monthly basis but are being told that we are locked into an annual contract that coincides with our Zoom One Business Licenses.  We need to cancel the MONTHLY Zoom Webinars subscription as it is no longer in use and were told by our previous account manager that since it is MONTHLY we could cancel at any time.  There is nothing in the terms that states we cannot cancel before the next month's bill.  Please assist in cancelling this subscription and escalate to the highest level if needed.  Thank you. 

Hi, I have transferred ownership to a new owner, from virtual-events@ to zoom@. However, the licenses are still with the former user. How can I transfer those?