Unanswered questions

Hi everyone,Is anyone else experiencing an issue where annotations drawn from an iPad onto a Windows PC's shared screen keep disappearing instantly?The Problem: Host: Windows PC (sharing screen, Zoom v7.1.5) Participant: iPad (annotating via View Options > Annotate, latest Zoom app version) Behavior: When an iPad user draws/writes on the shared screen, the strokes vanish/erase immediately. We have to trace over or rewrite the exact same line 3–4 times before the line finally stays visible. What we've already tried: Confirmed "Vanishing Pen" is NOT turned on. Updated both Windows client (v7.1.5) and iPadOS app to the latest versions. Toggled "Optimize for video clip" on/off during screen share. Toggled Hardware Acceleration settings on the Windows host. Cleared Zoom cache and performed a full re-installation. Tested across multiple iPads—same behavior on all of them. It seems like a real-time input sync/rendering issue between iPadOS touch input and the Windows desktop

Hi everyone,I'm looking for help understanding an issue I experienced during a Zoom meeting yesterday.I was the host and had cloud recording enabled. However, during the meeting, the recording stopped on its own and restarted about a second later. This happened twice. As a result, the final recording is split into three separate files of different lengths.I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Has anyone else experienced this? Could it be related to internet connectivity, system performance, or something on Zoom’s side?Any insight into what might have caused this or how to prevent it in the future would be greatly appreciated.Zoom Version: 6.4.7 (64367)Device: Windows laptopThanks in advance!

Hello,I am experiencing a reproducible issue with the Zoom desktop client on Linux.Environment: OS: Kubuntu 24.04 Desktop: KDE Plasma Session type: X11 Zoom client: 7.0.5 (3034) Package type: official .deb, not Snap Install path: /opt/zoom GPU: Intel integrated graphics + NVIDIA GeForce RTX 4050 Laptop GPU xdg-desktop-portal: installed, KDE and GTK portals detected Problem:When I try to download files from Zoom chat in the desktop client, the download always fails. Zoom opens the file save dialog, I choose a destination such as ~/Downloads, /tmp, or another folder, but Zoom immediately shows Failed.The same files can be downloaded successfully from the Zoom web version. File previews inside the desktop client also work, so the file is accessible and the network side seems to be fine. The problem appears to be specific to saving/downloading files from the Linux desktop client.What I tested: Verified write permissions: touch ~/Downloads/test.txt && rm ~/Downloads/te

Several recordings have split at awkward times.  None are split at a break during the meeting when it's paused.  It's literally in the middle of someone speaking.  And the new recording even has different settings than the first one.  Most recently it looks like this:  4 hours of gallery view, end of file but not done with the meeting, 11 minutes of spotlight view, end of my meeting.  Why start a new recording after 4 hours here, and in another meeting it did the same thing 7 hours in and split into a new recording for the remaining 35 minutes.  AND THEN one time it split three times in a 20-minute recording.   Like, what's the algorithm here? And please no Bots or copy/paste "Zoom specialists" responding with check settings or how to get to settings, etc..  We're four years into Zoom being the norm, so trust me when I say it's not there or in any of the settings platforms because I've double-checked before EVERY meeting.  It'

Hi there,I recorded a Zoom meeting, and for the first time ever Zoom recorded it in parts.This never happened before. Does anyone know why?And how I can avoid this/make sure it does not happen again? Thank you!RegardsLaura

Recently, when I choose Stop Video or to participate in a meeting initially with Video Off, it just shows my Name. Previously, it was showing my Profile picture that I selected specifically for the purpose of providing some sort of visual presence. I can't find the Setting to restore my Profile picture to this status.

Zoom Workplace 7.1.5 on Fedora does not provide the My Notes transcription experience available on Windows and macOS. Please add Linux support and publish its roadmap status.Zoom’s documentation is currently inconsistent: the dedicated My Notes requirements exclude Linux, while the general Notes documentation and Workplace release notes describe Linux availability or Linux-visible controls. Please clarify which My Notes capabilities are supported on Linux and whether full transcription and AI enrichment are planned.Relevant Zoom documentation:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057702https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061222

Some of the Zoom Meetings I run require them to be like webinars, participant listen only and chat. When I login and set-up the program under Host Tools I disable all participant options except Chat.  I make all my presenters co-hosts so they can have the webcam, mic, and share features.  This works great in the main room but when everyone moves to a breakout the co-hosts still have their webcam, mic and share capabilities but it seems that the participants (at least some) can now turn their webcams and mics on. I thought the main settings for participants would also carry over to breakouts.   Is this incorrect or am I doing something wrong?

I want to enable closed captioning on my Zoom calls, but do I understand correctly that only the meeting host can do that?I don’t understand why Zoom doesn’t allow this. Is Zoom planning to update this?

I am the host and I can see all the participants but not myself.

I have green lines/boxes showing up randomly during screen sharing.I have turned off “Show Green border around my shared content”, and I have disabled “Use hardware acceleration for video sharing.” This did not solve the problem.It is not consistent, and I cannot readily replicate it. The lines come and go randomly. I am sharing a Lightroom Library, and the lines show up as horizontal lines that extend across most of the screen with some vertical lines at the edge to form open boxes. I’d guess the lines are about 10 pixels thick. They are not in alignment with the picture grid or any underlying borders/boundariesin Lightroom.I have the latest OS and app software as of September 2026. I am running on a Mac Studio, sharing with one remote colleague. I’ll try to get a screenshot next time it happens

September 30th: AI Companion worked with no issues all month.October 1st: it stopped working completely.It shows as “on,” I’m on a paid plan, and everything looks correct — but it’s not triggering summaries at all. I’ve already lost 4 meeting summaries.Is anyone else experiencing this?

I need to do a pre-recorded powerpoint presentation with sound. I need to be able to utilize it at other times as well as if needed, send it to others via a possible link.  Is this possible and if so, I would I accomplish?

My Zoom updated and my Personal Meeting Room has gone. I use Zoom all day back to back and my students all join my personal meeting room. Today I had to start a new meeting, whilst my student was waiting in my PMR. Can somebody advise? 

I created a recurring meeting over a year ago. It no longer appears in my Meetings list, but it is still active, as I and other members of our group use it every week. I would like to edit the configuration of that meeting, but I do not see any mechanism for doing so during the meeting (when I am host), and I do not see any mechanism for accessing the meeting from the webapp homepage. Creating a new meeting and ensuring the new meeting id and passcode get to all the members, especially those who have not attended in a while, would likely be very disruptive. Is there any way to access the meeting? A similar question was asked by @AASaharaClub but not effectively answered in this post: https://community.zoom.com/t5/Zoom-Meetings/My-list-of-meetings-does-not-include-one-recurring-meeting/m-p/201824

When I set the camera to “NVIDIA Broadcast” in Zoom, I get an “Cannot start video” error and cannot use the camera.Has anyone else experienced the same problem, or has anyone managed to fix it? [Environment]GPU: GeForce RTX 4070Driver: 616.64NVIDIA Broadcast: 2.2.1 Build 58338310Camera: Cisco Desk Camera 4KOS: Windows 11 Pro 25H2 (ja-JP)Zoom: 7.1.8 (46825) [Additional Information] NVIDIA Broadcast camera work properly in Teams and Discord.If I reinstall Zoom, NVIDIA Broadcast camera will work properly for a short time. However, it will stop working after I restart Windows.

When conducting 1-on-1, standard Zoom meetings, the participant I have invited, or who invited me, has a black dot matrix pattern superimposed on their screen window when I view them.  They do NOT see the pattern on my face from their end, and I only see the pattern lightly over their face when their video is on (Note: there is no pattern if their video is off or when they share their screen).  When I'm in a meeting with more than one participant, I do not see the dot pattern if there are more than one participant, beyond myself, in the meeting (that I can recall).   I am not aware that I ever adjusted any settings in my account, and I do not see any settings which seem to address this issue.  Thanks! 🙂 

 Hi,  I run online events for a client and I am trying to get a true 1080p picture in the speaker's video window in Zoom  Meetings.  What we have:  1. Zoom Meetings license with the Enhanced Media add-on assigned to the host.  2. In the web portal, Settings > Meeting > Media Settings: Meeting-HD Video Quality set to Full HD, High bitrate video ON.  3. Zoom desktop client 6.7.5 or newer, HD enabled in video settings, virtual background off, full screen on the receiving side.  4. The video comes from a vMix production at 1920x1080, sent to Zoom as a virtual camera over NDI.  5. Upload bandwidth at the sending location is well above the 20 Mbps recommended for high bitrate video.  Result: the speaker's window still does not reach 1080p. We followed the Enhanced Media article step by step and nothing changed.  The event format matters here, so a Webinar license is not an option:  1. About 300 participants in total.  2. About 20 of them keep their cameras on at the start of each sessi

Hi everyone,I'm looking for a Bluetooth headset or earbuds that have a hardware/device-side microphone mute function that works independently from Zoom's mute function.I'm using Windows 11 and Zoom for remote work. What I want is:Zoom should still show my microphone as unmutedI press a physical mute button on the headset/earbudsThe headset itself stops transmitting my microphone audioThe other participants cannot hear meZoom's mute status/icon should not changeThe reason is that I sometimes have children making noise around me while I'm working from home. I want to be able to temporarily mute my microphone without Zoom showing that I have muted myself.I've been looking at the Shokz OpenComm2, since I found information suggesting that it may support local/device-side muting when connected directly to a PC via Bluetooth.Has anyone actually tested this with Windows 11 + Zoom?Does the OpenComm2 really mute the microphone locally while Zoom continues to show the microphone as unmuted?I'd al

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

For the past Six months, I have been using the Premium Zoom version, and recently(5 days back) I have installed Read.ai and Phantom for notetaking as all of my calls involve taking notes, which is a really important aspect. Since the past two days, I am experiencing that the app pushes me out of meetings after 30-40 minutes and then rejoins me automatically within 20-30 seconds; the other member is still stable. The same thing occurs after 20-30 minutes of conversation. During today's meeting, I was pushed out for 2 times in between 2 long hours. Does anyone know of a hack to solve this issue as I cannot continue to experience this during sales calls as this will undoubtedly cause a significant amount of difficulty. I am using Zoom version: 5.13.11. Your assistance is greatly appreciated 

Over the past couple years, but the last year in particular, the utility of Zoom has been undermined by spam.Zoom’s strategy has been to offload this problem to its customers.“Just Unsubscribe”Zooms unsubscribe utility simply DOES NOT WORK.  For the umpteenth time, here’s the proof.  All of these are from one account.  I unsubscribed after every email (you’re welcome for the free labor)  “Just fill out our Trust & Safety Forms”Honestly, all you need to do is look in your OWN spam folders and imagine taking the time out of YOUR day to navigate to some company’s trust and safety form and fill it all out.   It takes minutes.I’ve received a dozen Zoom spam messages in the past day..  Just exactly how much free labor do you want from us?ZOOM’S SUPPORT STRATEGY UNDERMINES ITS PRODUCT STRATEGYZoom bills itself as an AI company.  Yet their AI capabilities seemingly can’t recognize these exquisitely simple spam patterns.  You can’t provide unsubscribe that works.  You can’t create a 1-click

Hi everyone,  As a host on a meeting, I cannot share either sound or the advanced setting "share computer audio". It seems like there much be an issue with screen sharing settings? It's completely greyed out and unable to be clicked. 

Starting a new meeting as a host, sent invitations for participants as usual, but when they try to join, few of them weren't able to connect video (automatically connected in "audio-only" mode). They can't see the host and host can't see them!! Why? Why only few people and why all of a sudden meeting invitation chose to connect them with audio only mode!?!

There’s no other meeting platform that does this:All this corporate chest thumping about being an “AI First Work Platform”, Zoom can’t even isolate obvious spam patterns, and instead relies on its members unpaid labor to “unsubscibe” and (even worse) report to Trust and Safety.  Just do the math on that:  Dealing with this manually probably costs you more value in your own labor than what a zoom membership is worth.Its a garbage user experience.