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Account Restricted for “Terrorism and Violent Activity” Without Explanation (Error 5613) – Need Clarification

Hello,I am posting here because I have not been able to get a clear response through support.I run a medical billing and coding business based in New York. Our offshore team currently uses RingCentral to communicate with our clients, and we work with

7 minutes ago

Jashanpreet JaurNew Member

Mail & Calendar

Need urgent assistance

Hello zoom, i have issue with my account and i was not able to attend anything on zoom previously. I gave you call you solve that problem but unfortunately i don’t have any proof of that thing happen and i called you today as well but nothing seems

9 minutes ago

MarijanMNewcomer

Contact Center

Question regarding preferences / Queue / Holiday hours

Greetings Zoom team! I have a few inquiries that I'm struggling with; I would appreciate your help:Holiday Hours → As an administrator, are we setting those dates and times in the Phone System Management?Preferences → What type of information should

101

24 minutes ago

lancetlcEmployee

AI Companion

Why Using Zoom AI Companion is the Smartest Move for Faster, More Accurate Support

We’ve all been there—facing a sudden Zoom issue minutes before an important meeting. Maybe your audio isn’t connecting, or your recording didn’t save where you expected. The instinct for many users is to turn to a generic AI tool for help. But what i

481

31 minutes ago

wuj_eastPartner

Rooms & Workspaces

Zoom's ultrasonic pairing frequencies

I'm trying to understand on what frequencies a Zoom Room is emitting its ultrasonic sound for wireless pairing with a soft client and i seem to be unable to find any public information on this.In addition, is it the Zoom Room controller or appliance

293

35 minutes ago

BillRosmusNewcomer

Meetings

Please Fix Linux Wayland Annotation Bug When Screen Sharing

On Linux when other meeting members try to make annotations on my shared screen, what they draw does not line up with where they are drawing. They can be drawing a rectangle around something in the middle of the screen, and when they stop, i.e. when

264

57 minutes ago

HannahANew Member

Billing & Account Management

Refund please

I cancelled my pro plan and want to get a refund.Please contact me and proceed the refund.Thanks

3 hours ago

HannahANew Member

Billing & Account Management

Cancel and refund please

I cancelled my pro plan and want to get a refund.Please contact me and proceed the refund.Thanksthis is my invoice number : INV345293336

3 hours ago

TritorcNew Member

Billing & Account Management

Change Zoom Invoice date as today

Dear Zoom Team,Could you please update the invoice date to today’s date? Our system doesn’t accept backdate invoice, and I’d appreciate your help with this. I also wish to continue with the same subscription plan for Zoom.

3 hours ago

TritorcNew Member

Billing & Account Management

Change Zoom Invoice date as today

Dear Zoom Team,Could you please update the invoice date to today’s date? Our system doesn’t accept backdate invoice, and I’d appreciate your help with this.

3 hours ago

Jashanpreet JaurNew Member

Mail & Calendar

Need urgent assistance

9 minutes ago

MarijanMNewcomer

Contact Center

Question regarding preferences / Queue / Holiday hours

101

24 minutes ago

wuj_eastPartner

Rooms & Workspaces

Zoom's ultrasonic pairing frequencies

293

35 minutes ago

BillRosmusNewcomer

Meetings

Please Fix Linux Wayland Annotation Bug When Screen Sharing

264

57 minutes ago

HannahANew Member

Billing & Account Management

Refund please

I cancelled my pro plan and want to get a refund.Please contact me and proceed the refund.Thanks

3 hours ago

HannahANew Member

Billing & Account Management

Cancel and refund please

I cancelled my pro plan and want to get a refund.Please contact me and proceed the refund.Thanksthis is my invoice number : INV345293336

3 hours ago

TritorcNew Member

Billing & Account Management

Change Zoom Invoice date as today

3 hours ago

cherylm1Newcomer

Phone

Phone devices are not changing the time per daylight savings time

Our Mitel 6940 phones have not switched over to daylight savings time. It worked fine in the fall but not this time. I do not want to go into each device to change the time. Is there a provisioning command to do this? The time zone is assigned to

693

7 hours ago

tom caryNewcomer

Meetings

Random Zoom Disconnections – Need Help!

Hey everyone, does anyone know a good way to fix random disconnections during meetings? My Zoom keeps dropping and it’s super annoying

7 hours ago

Steve3510Newcomer

Phone

Poly Rove B2 keeps disconnecting from Zoom

We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom.  If we reboot the B2 base most times we are able to make phone calls.  But after a period of time it appears to disconnect from Zoom and we just get a busy signal if

383

8 hours ago

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