Topics with Label: Billing & Invoices

Overbilling on new contract

How do we get refund from Zoom for being overbilled? We just renewed our contract for an annual term starting on May 1, 2024. The new contract removed a lot of services that we don't need. The first invoice under the supposed new contract still charg...

Double charged

I have zoom pro, paid by monthly plan.but, they charge me twice, one is monthly, one is annual charge.my account only shown monthly payment billing.but I credit card chargedhow can I refound it?

I got charged for whiteboard subscription but never signed up for it

Can someone help me with that?? I just wondered why the yearly rate was higher and saw this subscription that I never used or signed up for 

Urgent : Request for refund only usage of one account.

Dear Zoom Community Support. I received a paid invoice yesterday, but I am currently only using one account for that plan. Current Plan : Zoom One Pro (Quantity 2) I have a questions. 1. Regarding the invoice number (INV255740173) paid yesterday, onl...

Zoom Subscription Nightmare: $10K Monthly Charge for a Year with No Refund in Sight!

Hello everyone,I'm reaching out to share a frustrating experience with Zoom in the hope that someone might have advice or that Zoom will finally take notice.Several months ago, we mistakenly purchased an annual Zoom webinar license for 10,000 partici...

modelo RFI-21 e certificado de residência

Exmos.(as) Srs.(as),No sentido de acionar a convenção para evitar a dupla tributação entrepaíses, solicitámos o preenchimento do modelo RFI-21 de maneira a queos pagamentos efetuados estejam dispensados de retenção na fonte.Além disso, também solicit...

CARTE DE CREDIT EXPIREE POUR FACTURATION

Bonjour, ma carte de crédit expirait le 20 avril 2023 et ma facture Du mois d'avril n’a pas été réglée !J’ai cherché depuis 1 mois à modifier mon moyen de paiement en insérant les références d'une nouvelle carte bancaire sans parvenir à valider cette...

Ücret İadesi Hk.

Merhaba zoom üyeliğimi bir ay dolmadan sonlandırdım, ücretinin iadesini talep ediyorum. Kimseye ulaşamıyorum

Resolved! Cancellation of wrong plan and refund

Hi All Zoom users, Yesterday (16th July'23) I purchased a wrong plan. I cancelled the plan then & there and like to get refund. I am trying to do live chat with their agent but not having proper support from Zoom. Please help/suggest me how can I get...

I could not update payment method

Money was short in my Visa account last month and could not pay an opening invoice. Therefore I just topped up my Visa and tried to pay. However, every time I clicked on "Pay Now", it always came back with the notification "Update your payment method...

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Overbilling on new contract

Double charged

I got charged for whiteboard subscription but never signed up for it

Urgent : Request for refund only usage of one account.

Zoom Subscription Nightmare: $10K Monthly Charge for a Year with No Refund in Sight!

modelo RFI-21 e certificado de residência

CARTE DE CREDIT EXPIREE POUR FACTURATION

Ücret İadesi Hk.

Resolved! Cancellation of wrong plan and refund

I could not update payment method

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Resolved! Cancellation of wrong plan and refund