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Hi! We are new to zoom phone. The 'call queue' phones ring for the allocated time eg 45 seconds - despite all users being logged out. Is this how the system is supposed to work? Or does this mean that someone has accidentally still logged in from eg. home? I thought that calls go to 'overflow' (Eg voicemail) if all users are logged out, but it doesn't seem to work like that. Thank you very much for any comments greatly appreciated. Richard 

is it possible to change ownership of a longstanding meeting for which the original meeting owner / creator is no longer with the organization?  the link was highly publicized and it is preferable to edit ownership rather than create a new meeting link. unfortunately this was missed when the original owner exited the organization.

I have a basic account and have a meeting already scheduled for August 11th. If I upgrade to a paid account before august 11th, will the zoom link for my meeting change?

Dear Zoom community, Could I please receive some guidance about how to combine two Zoom videos? Also, is there a way to delete the names in a Zoom video once the video has been recorded? Thank you very much for your help.

I recorded a meeting 4 days ago, but until now, it still shown as "processing recording". I am a paid licensed user. Please help resolve the problem. Thanks.

Hello there! I have a chapter wanting to do a 9-12 Saturday morning conference with three different sessions, two breaks (5 total different events) and a short welcome and closing.  What is the best way to use the platform for this? Schedule five different events? Or keep one big long event and just move from session to session? Looking for any and all recommendations!

I was invited to a meeting but the host never connected or allowed me to connect to the meeting.   I need to proof that I was trying to connect to the meeting at the agreed time.   How can I do that?

I use Enterpirse software that allows me to click on a phone link and it will open the app and add whatever commandline is needed to insert a phone number, example:From what I've read, via Zoom docs, "callto:" and "tel:" should work, but when entered, even from cmd, the phone number does not get added to the zoom app. It does, however, open the app or brings it to the front window if already open.Any ideas? TIA Thoughts: After lots of testing and doc skimming I was able to come up with "tel:[Phone]".  This adds to zoom dialer, but does not start the call. Any ideas ona  command to also start the call? 

Hi all,   I passed at Zoom Pro because I need more than 40 minutes every time I use it. But they gave me a discount so I should pay £83.93 but when I made the payment they took  £100.72 from my account. I really don't find this thing very professional. Does someone know who to speak with, please?

Subject line states issue. Can consistently recreate issue by going to Settings --> Video.  Displays video at first, then mouse loading icon, then crash popup.  Video is frozen from there out.  Audio works fine.  Troubleshooting done:Reinstalled ZoomUpdated device driversRestarted PC after each installTested camera in Discord and everything works as intended.Please advise.

When my clients try to log into my Zoom meeting, they receive this message: Uh oh! You seem to have lost your way. Let us help you find what you were looking for. Any thoughts?

Hello! Since one year i use zoom and recurring meetting option with ID 505 XXX YYY. But all plan of scheduled meeting expires. Now i want to reschedule next meetings in future with the same ID but i can do this.I tried to edit previous meeting occuranccies and edit end date or number of occurancies in future but after Save i don't see any results (nothing displayed in Upcoming meetings). Could you help me?It's very important to me schedule next meetings in future with already existing ID D 505 XXX YYY. ps. I tried to save meeting occurancies as template and schedule this template - it's works but with another random ID - i can't accept this state because more than 40 customers can't change url shorcuts to new meeting ID. Best regadsAdam Sk.

I downloaded Zoom 5.11.1 (3595) and installed it on OpenSuse Tumbleweed today. It kind of works, but it looks really ugly. I'll attach a screenshot. You will see that the whole app is magnified and the buttons and many other elements appear blurry. Look at the browser window on the left for comparison to see what size GUI elements should normally have. I can't even fit all options on the screen when I open the settings dialog. Previously, I used an older version of Zoom on the same hardware with the same screen resolution (Kubuntu, installed in 2020, I think), and it looked just fine, without any zoomed (ha!) GUI elements. How can I fix this? It's a fairly vanilla operating system, which I installed only last night.  The screen resolution is 3840x2160. Thanks!

Unless I start Recording immediately I log into Zoom I get Error 10485915 and can't record - any ideas ? 

Hi  I hope all you guys are doing good. Am actually facing an error code 5003 while signing in to my zoom, I did all the steps as per the instruction  but still it shows the same. Kindly if there is anyone who faced the same kindly help meNote: My system is MacBook Air 2020 with m1 chip

We have employees that leave or get fired a lot, and people don't think to notify me about it. So, by the time I need to edit the Zoom account, the mailbox is gone. Is there no way to just change the email? It's frustrating from the admin side that I can't just do that and go on with my day. Instead, I'm left to delete the account and start another one running through all the configurations. It's annoying. I've setup aliases for the email accounts and never even receive an email from Zoom. Same thing goes for when someone's mailbox is still there. Never get a confirmation email from Zoom. This has been going on for some time now. 

My computer speaker used to ring at the same time as my headset. Now it doesn't. It's easy to miss a call if I don't have my headset on. I can't remember where I set that when I first started. 

I recently purchased an ASUS VivoBook F512J . It came with Windows 10. I immediately upgraded to Windows 11.  When I start a Zoom meeting using the latest version of Firefox and connect with computer audio, the audio frequently disconnects. When I check the connection, it reconnects and then disconnects again. This happens two or three times before the audio connection remains active. I upgraded all drivers - audio and video - but still have the same problem. Any suggestions would be greatly appreciated. Thank you, 

I'm looking for a program such as appointlent that will automatically sync virtual proctored appointments with our zoom account. Does anyone have any experience or suggestions in any zoom integrations?

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I have polls that show up as "Deactivated."  Is it possible to relaunch them or do they need to be deleted and recreated?

I have had mixed success with remote support for my approximately 35 users.    The 64-bit Zoom MSI was deployed to them via a GPO.   (This causes Zoom to install when the computer boots up).   I can remotely see UAC prompts on some people's computers but not others.      Note that most users already had a 32-bit per-user version of Zoom installed.    With this version you can remotely control screens, but if anything requires elevation (e.g. installing or uninstalling something), you don't see the UAC prompt.      When both versions are installed, you don't see the UAC prompts.      The problem seems to clear up for some users, but not others, when the 32-bit Zoom is removed.

I want to use the survey feature in OnZOOM events. Is there a way to add it? 

I host Zoom meetings an an iMac running macOS Monterey 12.2.1 with an external monitor. I'm running Zoom Client version 5.9.6 (4993). Whenever I share my screen (either monitor), participants see a dark gray box in the lower right corner of the screen.Here's the screen I'm sharing:Here's what participants see:  Is there any way to figure out what's causing that gray box?

After the 5.11.1 Zoom update the image lost resolution. I've already tried changing all the video features, reinstalling camera and video drive. Nothing works.Have tested the webcam in other applications and everything is fine, except from Zoom.  Anyone facing the same issues?