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Newcomer
January 25, 2022
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lost transcriptions

  • January 25, 2022
  • 2 replies
  • 3 views

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

    Best answer by rn-zm

    Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

    2 replies

    rn-zmAnswer
    Community Manager
    January 27, 2022

    Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

    Newcomer
    January 11, 2023

    I know there is a way to set it so that recordings are saved automatically to the cloud or to the host computer.  Is there a way to do likewise for closed caption scripts?  If not, why not?