Products

Can anyone suggest a workaround for this. I teach Photoshop online and when I screen share a plug in eg Nik Collection participants can't see the screen of Nik, which means I have to shop sharing and reshare the screen to show Nik Collection screen, then stop reshare to go back to Photoshop. Which is annoying for participants. I have contacted support twice about this with no response. 

Hi, I have problem where when i do a zoom meeting and need share portion of screen, it came out blank screen. i already uninstall and install it again, update, clear cache and cookies also nothing happen. Could you help me with it?

Anyone know if there is a way to group numerous recordings and share with people other than just sending the links to the recordings through? Ie can I put a collection of recordings together for a group of people to access?

Hello! I'd like to conduct a research survey using Qualtrics and Zoom. First, people would complete the Qualtrics survey. At the end of the Qualtrics survey, I would like each participant (roughly 50-60 people over a 2—to 3-month period) to click on a link to join Zoom and record a short story related to their survey responses by themselves (no researcher present). Participants would be on their own with no risk of another person joining. The Zoom room would be available if and when people choose to complete the survey and record their story, which could be any time of the day. And the recording must activate automatically when they join. I understand Qualtrics can record videos as part of a survey response option, but I wondered if there was a way to record these individual stories using Zoom. Any ideas or advice would be greatly appreciated.

Despite updating my name in my Zoom profile, every time I join a meeting as a host from a web browser link, it overrides my information with an outdated name. Not only does it do this with the Zoom profile created with my work account (debunking admin not permitting a name change), but my personal accounts too. 

Dear friends, i have a problem an in the web could find anything about it.in the extended screensharing the option share a portion of the screen is not visible in my account. Is there a setting? its a windows desktop laptopHope to get some answersThank youAntje from Germany

HiAny way to divvy up say 20 ppl into 4 groups for games, such as trivia. Not in breakout rooms as I can't speak to everyone at once if they are in their breakout rooms.I want to simulate a classroom where I would have 4 tables of students, all in teams for the game, and I am hosting the game, putting the score on the board etc. The whole class is participating, but it is very clear who is on who's team..Thanks 

I’m a college professor managing multiple groups of students, each with their own account. I frequently use the polls/quiz feature and, every year, I find myself having to recreate 15+ different polls for each group. It would be incredibly helpful to have a way to save these polls and easily reuse them across different groups, rather than having to rewrite them from scratch every time

===EN===Hello! I have Manjaro Linux 23, kernel 6.6.19-1-MANJARO. I downloaded Zoom for arch linux. When someone launches Whiteboard in a conference, a simple white screen is shown instead. Controls do not appear. I couldn’t find an answer on the Internet, so I decided to write here.===RU===Здравствуйте! У меня Manjaro Linux 23, ядро 6.6.19-1-MANJARO. Я скачал Zoom для arch linux. Когда в конференции кто-то запускает Whiteboard, вместо него показывается просто белый экран. Элементов управление не появляется. В интернете ответа не нашёл, решил написать сюда. Буду рад за помощь!

Someone help me get my camera working...have tried everything!!

I have SMS working, is it possible to get the SMS conversations sent to email for archiving purposes?

I want to be able to add a survey to ONLY the last session of a recurring meeting, where it appears on the screen immediately after the meeting ends. Is this possible? 

Is anyone else having issues with Zoom meetings that freeze for a few seconds - multiple times during a meeting? I am using Cloudflare Warp as my VPN and I am using the latest version of Zoom 6.2.6I would appreciate the help!

I need to schedule meetings for the 2nd and 4th Friday of every month--and that is NOT every other Friday, since only one month has 28 days in it (and even that isn't true EVERY year).How can I do that, other than by setting them up EVERY Friday? 

How can I resolve the isssue of an IPhone not launching Zoom meetings via mobile Outlook managed by Intune. Edge mobile never launches Zoom meetings. Zoom app has beeen uninstalled and reinstalled already numerous times on the iPhone.

Hi, We're just about to launch Workspaces in our environment and I was wondering how you can specify who can reserve a specific hot desk? An executive in our company wants his office to be a hot desk, but only reservable by himself and another colleague (possibly one more person in the future). Is this possible? Any answers are greatly appreciated.

Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a meeting and try to have the Zoom Room join via teams it starts to join then disconnects immediately. We have several zoom rooms running different products. I have tried this in several of our rooms. Our devices are all up to date.

Hi, I created a routing form and have 2 submitted responses. I need to access these responses to see how they responded. How do I do that?

If I log out of all my zoom accounts - work and personal - but then click on a link forwarded by a colleague for a presentation on zoom hosted by someone else, then what name appears on the screen when I join that?

So often when someone is presenting and another person asks if they can share the link (or if someone joins late after the link was posted in chat, they can't access it). Would be neat if the presenter could allow for users to click URLs appearing in the screenshare in browser windows they are sharing. Zoom would have to detect the browser tab being shared and create a hyperlink to click of the URL the person that is sharing the tab of.  But it seems like this would be a lot easier if you have access to the page someone is sharing and you can just click on the URL area in the browser in the screenshare window and it opens the URL.

 Hi: I want to test if Scheduler could be a good solution for this activity - or if there's a better way.I will run six workshops in Zoom (scheduled via Outlook) next year. I want to send a communication to about 300 people from a range of organisations inviting them to sign up for any or all of these sessions. Probably be able to accommodate up to 200 people per session.Is it possible to use Scheduler to have them sign up for the workshops, and get an invitation sent to them, AND have them added to our Outlook appointment attendees (so we know who they are)?If so... how?!If not, is there another product or feature that would enable this?

I have a user who blocked a number under their user settings. As an admin, how can I view that number without accessing the specific user's account? Is there a report that shows all blocked numbers users have entered, separate from the global list in Account Settings? I already know how to see the global list in Account Settings; what I need is visibility into which numbers users are blocking individually and when they do so.  I’ve asked Zoom support this question, and I need to vent a bit. Every time I submit a ticket or chat with them, they seem to miss the point of my request. Instead of addressing what I’m actually asking for, they send instructions or links to articles that explain how to do something I already know how to do—something I explicitly mentioned in my initial request. For example, with this blocked numbers request, I posted the same question I’m sharing here, and they responded with instructions on how to check blocked numbers by acce

Is there a shortcut for leaving & ending a meeting - so I don't need to use my mouse? 

When utilizing the status feature in Zoom workplace, there is an option to set a custom timeframe for when you select the Do Not Disturb status. However, is there an option to set a custom timeframe for when you are utilizing the Out of Office status? So far, we have not seen a work around to this other than setting your status message to specify your return. It would be more convenient for our team to have the Out of Office status automatically expire upon their return.  version 6.2.6 

My computer glitched and I lost two files recorded this morning (not cloud recorded but recorded to my computer.)Is there any possibility that the recordings still exist on the Zoom server and I can re-initiate a download?I'm thinking no, but at this point I'm out of options trying to recover from my computer. thx h