Products

My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions within Zoom to each of the Zoom Room "users", and selecting the name of the room from the "Schedule for" dropdown in the settings of the plug-in to create the meeting, then adding the Resource Room to the attendees or location so that the meeting shows up on the calendar for that room. This is currently the only way we have found to consistently get the "Start" option on the meeting room's controllers rather than "Join", so the meeting utilizes the Zoom Room license for the meeting rather than the account used to schedule the meeting's license. This allows us to avoid concurrent meetings on the same license. Is there a better way to set this up so that meetings held "in the Zoom Room" always use the Zoo

My Zoom meetings are integrated with my Outlook. In the past, when I schedule a Zoom meeting, it immediately adds to my Outlook calendar AND opens the meeting invitation -- so I can simply add the Outlook recipients and hit send.This week, when I create a Zoom meeting, it only creates the meeting.  Then I need to go find the meeting in my Outlook calendar and open it, in order to add recipients/invitees and hit send.This feels much clunkier.  Did I accidentally change a setting?  I cannot find any such setting.  

I want to host a webinar with Greeks and Americans. Is there any way to generate English captions when a Greek is speaking and generate Greek captions when an American is speaking?

Is there a way for the host to enable captions without subtitles automatically appearing on mobile and tablet devices? Currently, when the host enables captions, desktop and laptop users can choose whether to turn them on, which works well. However, on mobile devices, subtitles appear automatically when captions are enabled. This can be distracting for those who don’t need them and affects the overall user experience. As a result, some hosts in my company hesitate to enable captions to avoid complaints. However, they're receiving complaints from users who need captions. To better accommodate all participants, my company is even considering cancelling our Zoom subscription in favor of Microsoft Teams, which offers more flexibility in this area. If mobile users had the same opt-in option as desktop users, hosts would be more likely to enable captions without concern about disrupting others. Would it be possibl

I have noticed you have had many people experiencing this problem and nowadays I tend to refer to google meet where I don't experience this awful issue. I closed down my background apps. I have used Zoom for years so why all of a sudden on a faster and better computer since I did some updates it started acting like a pain in the ...Firstly, it's clearly an update problem with zoom as previously mentioned it worked fine before. I have tried reinstalling it and restarting my computer and all that stuff, nothing. Unlike google meet I like the fact zoom can allow others to access your screen but it's impossible to use nowadays.Also, when I updated to newer version of zoom my audio quality wasn't as strong and it's difficult to hear people clearly and loudly like I us

I have recently integrated calendly with my zoom account, same log ins and emails but in Calendly, I click on the zoom link and it says 'hot hasn't yet joined meeting' or on my zoom calendar, some of the meetings aren't listed, which are in calendly.Please advise. 

Hi everyone! 👋 I’m trying to understand how Zoom Webinar attendee reports handle participants who leave a session early, particularly in a case where an attendee exits before the session officially ends but still appears as “present” for the full session duration—plus an extra five minutes past the scheduled end time. Scenario Details:The attendee joined the webinar using their browser (not the Zoom desktop app).They left just as the first breakout session was about to begin.They exited the session by closing their browser window rather than clicking “Leave Webinar.”However, the attendee report recorded them as present for the entire session duration, plus an additional five minutes beyond the scheduled end time.

Since yesterday, the contacts of the organization in the application have disappeared from all users of the company. Someone has the latest versions of Zoom, and today they disappeared on all versions of ZOOM after restarting.

Please refer to the attached Audio MIDI Setup utility screenshots, showing that Zoom I/O cannot be reconfigured from its default 48kHz. The reason for my wanting it at 44.1 kHz frequency is to prevent incompatibility with DAW settings for clients requiring their projects to run at 44.1 kHz, e.g. I cannot screenshare / audioshare Sibelius scorewriter and Cubase DAW at the same time as Zoom without compatibility flagging. Changing the frequency to 48 kHz makes the audio samples play back at a higher pitch, and can also result in a recalculation of root samples.

Hi, I'm new to zoom. I have created a FREE company account (with CC verified) and added multiple users. (Admin->User management->users) and activated their accounts.  When I log in to my account, most of the times, I cannot see the company contacts list. It does show up sometimes, but it's not there 90% of the time. I have checked on multiple devices and it's the same for all the users I added. (added the users 24 hours ago) I can see them in my chats, I can also see them if I star them (under the starred contacts list). But they are missing in the contacts section.  I have checked this in Zoom Workplace 6.3.11 (60501) - Win 11 and in the web version.  How do I fix this ? Working: https://imgur.com/a/ZoIy5j1 Not working: 

I recently upgraded my laptop and Zoom (V 6.3.11).  I use zoom for 1 on 1 meetings.  On my old laptop, the participant video would fill the entire contents of the window.  My video is filling it up fine, but the participant window is not.  I tried full screen, and all the video settings i could but nothing is working.  The participant never had to set anything before.  If anyone knows how to get past this, it would be greatly appreciated.

Windows 11, automatically updated to ZOOM version: 6.3.11 (60501).Click on the audio settings in the settings, and it will be automatically turned off.When joining a meeting, it will automatically exit and cannot join.It turns out that the old ZOOM version is normal.

I am attempting to paste rich text from a XLSX file to zoom chat.  The XLSX file has some words bolded.  When I paste into the enhanced Zoom chat, the bolding goes away.  I can paste to other apps (word, outlook, etc) and keep the bold.  What should I do different?

I just posted this commented on a more general thread "Problems with the Zoom update" but realized my issue is specific enough to probably be a separate post. Problem detailsThree times during a 30 min zoom call, camera turned off without me noticing because my mic was still working normally. Each time, my iphone pinged (even on silent) and I saw a screen asking me to give permissions for my phone camera. Can't figure out why it's switching over, zoom app is not open on my phone. I am signed into the same apple account on both devices so that explains how it's switching to my phone, but not why it did it in the first place. I was typing notes so maybe I pressed a button by accident that caused the switch? But I'm not aware of any shortcuts for this, I didn't know that using the mic on my laptop and t

On my work computer (PC) I can login to Webinar using 2FA.  On my home computer (Mac), when I try to log into Webinar 2fA, click on the try another way, my phone number is blanked out saying not accessible on this device?

My video is showing Landscape only. Although I have changed it to portrait several times and rebooted. Same landscape screen. Anyone out there to provide guidance. I'm on a Mac Pro.

Is it possible to sync data from one Zoom Events account to multiple Hubspot accounts? Can sync settings be set by each individual event or by events within the same Zoom Events Hub? For example, if I had two Hubspot Accounts and one Zoom Events account with two Hubs - is it possible filter and sync data from Zoom Events Hub #1 to Hubspot account #1 and data from Zoom Events Hub #2 to Hubspot account #2?  Thank you! 

Hello! I work for a nonprofit, and we are trying to find a way to still use Zoom with our Meta/Facebook Portal TV in order to streamline meetings with our teammates who are on the ground providing humanitarian aid to people facing the realities of war in the Democratic Republic of the Congo. As far as I can tell, the only browser still available on the Portal TV is the Vewd Browser. Using this browser, I have tried on both a normal and private tab to join a zoom meeting. I am able to access https://app.zoom.us/wc and enter the meeting code, but I cannot get much further than that. This is because a box pops up that asks for me to press Allow so that Zoom can use my camera and microphone, but then the Allow button never pops up. I also think that the Portal TV itself may be blocking me from entering the meeting. I think a box popped up for a few seconds that said so, but I haven't seen it pop

Good morning! We are experiencing some of our Poly Edge phones losing the BLF and Speed dial positions assigned by Zoom user settings. It seems to be temporarily resolved by a phone power cycle. Any thoughts one what could be causing this?

I notice that no matter how I ask the question, the internet keeps responding by telling me about "Theme" and "Dark mode"!! My question is specific: Can you make the Whiteboard be a Blackboard like you can in Openboard? Yes or No. And if yes where is the instruction. If it cannot be done, then Zoom needs to say so, so that those of us who want that feature can get it elsewhere. Repeat, I am not interested in Dark mode, Dark Theme, etc. I am only interested in turning the Whiteboard into a Blackboard. I thank the Zoom community iin advance for their response.

The meeting I participate is announced publicly and occasionally has bombers come to disrupt the meeting. One of their tricks is to raise and lower their hand rapidly. Currently, that makes them jump around in the participant list and thumbnails, making it more difficult to select them and remove them. A simple feature that would be helpful would be to have available is a throttle on raising hands so that after raising and lowering a user's hands multiple, say 3 times, within a threshold timeout, say 10 seconds, the bombers would be unable to raise their hands for a period. It would not need to be a very long throttle to be effective, perhaps even a minute block would be enough for the feature to be useful. It would be a feature that would not have much impact on our intended participates because it is so temporary and is an exceedingly rare behavior for normal meeting attendees. 

Wondering if others are having the same issue.This started about January 18th.  Never had an issue before.I have not changed anything on my laptop. there is plenty of space on it.What is going on? Thanks

Hi all, I’m having an issue with BLF not updating on my Cisco 8841 phones with Zoom Phone. The BLF keys aren’t reflecting presence changes, but they work fine on the 3 Yealink T58A devices in the same setup.Here’s what I’ve tried: Verified BLF key configuration in Zoom Phone.Ensured the Cisco 8841 has the latest firmware.Checked provisioning files, restarted both the phone and Zoom system.Double-checked network settings and reviewed device logs (no BLF-related errors).BLF works on Yealink T58A devices, but not on Cisco 8841.Any suggestions or similar experiences? Appreciate any help!Thanks!

I'm the host of the meeting. Before, joiners are able to take notes using their AI taking notes participants. I always allow them to join and take notes. However, the pop-up window that enables them to join no longer shows, and the zoom chat states just says "Waiting for the Zoom host's permission to begin taking notes and recording". Thanks!

So I am on a zoom meeting now, and I am not looking at the screen that they share, instead I do something in the browser. Why does the zoom window every now and then pops up on my screen and is the only window seen? This didn't happen in the past and now out of a sudden it shows on my screen when not asked to. Is this a bug? If not, how to turn this off?