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Would be great to always open chat in it's own window (popped out), instead of merged with main window. Opening it inside main window messes up window layouts.

Hi. I wanted to have a specific set of users to always have automatic call recording enabled. I thought that I could do this by creating a "Group" in Zoom, and setting the Automatic Call Recording option to "On", and then assigning users to it. When I did that, the calls were not recorded though. If however, I go into each user individually, and go under their "Policy" setting, I can enable it there and it works, but I'd prefer not to have to manage this setting for each individual user. Is there any other way to apply the automatic call recording setting to a group of users? or is their something I could me missing that's causing the group setting to not be applied? I've tried locking it, as well as disabling it and turning it back on again.

Onde consigo um cupom de desconto para assinatura no plano PRO?

I am using the following API to get the list of whiteboardshttps://api.zoom.us/v2/whiteboards It was returning only the latest Whiteboard and not everything. When I went to the web portal to check, I found something strange. the All Whiteboards tab shows only the latest whiteboard and the Recent Whiteboards tab has all the other whiteboards. I have created 5-6 different meetings and opened a whiteboard session in all meetings. In the All Whiteboards tab I see only the latest (Meeting 6) whiteboard and in the Recent WhiteBoards tab I see the remaining whiteboards for Meetings 1-5.  There is no way I can query the recent whiteboards in the API. Can someone please help me to identify what am I doing wrong ? 

Trying to create a routing profile that will prioritize who will receive calls in a given ZCC queue. Set up the routing profile with multiple agents being given the highest priority (3) and then one agent at priority (2) and one agent at priority (1). When testing the agent set at priority 2 would be first dialed, then priority 3, and finally priority 1. The queue was set to longest idle. Trying to figure out why the queue set up did not seem to be actually following the routing profile. 

hi  everyone, i just want to ask that while using whiteboard how can we stop participants to write on it?

Hello! I have a few students using Chromebooks and Macbooks. They cannot find their annotation tool. Can anyone provide guidance on this? 

You have allowed spammers and scammers to drop people onto a zoom audience list without their permission. They send dozens of emails, including changes to schedule or changes to title, with no easy way to report it as spam. Annoyingly, the meetings automatically show up on my calendar. I get four or five of these every single day.  It used to be if I saw an email from Zoom, I paid close attention. Now I assume it's spam, which means I will likely miss some notifications from meetings I actually did sign up for. Please, please, please add a button to every single email that goes out from you from meeting organizers that says "report as spam" or "I did not sign up for this" and then take action to shut these people down.

Hi everyone, I've been using zoom webinars for some time, and today I encountered this problem for the first time.I was in webinar practice session with two others panelists and none of us were able to share sound during screen sharing. I can see the Share Audio option in the bottom corner, but I can't check it.I would appreciate any solution to this.  

I am writing regarding an urgent issue with a lost conference recording. We hosted an important conference via Zoom which was set to be recorded to the cloud. However, we discovered that the recording has disappeared, and we believe this may have happened due to insufficient cloud storage space. Is it possible to recover this lost recording from Zoom servers? We are prepared to immediately take any necessary steps to retrieve this vital content. Thank you for your help.Sincerely,TroyanSchool

 new basic member.  scheduled a meeting to myself, I do not get an invitation link as I have when other people schedule meetings with me.  iMac with the most current operating system

About a month or so ago Zoom updated something and now I can't hear my participants before or after meetings I used to be able to talk with them before class, then I'd mute them during class, and we could chat again afterwards. What do I need to change? Thanks in advance for your help!

I simply want one main number for my business that one person is assigned to. However, it seems no one is able to reach us without entering in an extension number while dialing. How can I get rid of the extension number? Our hope is to just have one phone number for our business and one person assigned to receiving those calls. Help!

I cannot type "@" as part of an ID. For example ***********

This has never happened before, in my meeting last night I could not share my screen. Any clues as to why?

Since Zoom version 6.4.10.2027 and now with Zoom version 6.4.12.2180 on Ubuntu 24.04 my audio settings screen is malformed.For me in Zoom version 6.4.6.1370 is the last version where the audio setting screen is working correct.The problem of the audio setting screen is that the the screen is divided in half because the right vertical slider bar is placed in the middle. Because the screen is cut in half, you can not use the audio setting screen normally. The function which are accessible on the left sight are working normally. How can I fix this problem? Or if it can not be fixed by the community, how can this problem forwarded to technical support. I have a free account.

Sou assinante do zoom. Fiz uma gravação de reunião, mas ao final desliguei a chamada, sem interromper a gravação. Como faço para resgatá-la?

Hi!When participating in a meeting, I see the participants, who can see me, but I can't see myself.I tought this was due to OBS Studio, but I did uninstall it and its video line in Zoom disappeared.If I record on my computer, the record is correct, but the fact that I can't manage the scene. I want to pin a particular participant and not have participants who intervene (this is for demonstration of artwork).I'd like toget back to a normal behaviour.Thanks

Since subscribing to my Workplace Pro plan, I've been experiencing persistent issues with my Zoom desktop app. I'm unable to connect to the calendar or create scheduled meetings, consistently receiving Error code 100000404 and a warning: "Your calendar couldn't sync. Meeting and calendar services are temporarily busy. Refresh or try again later." I've already tried clearing the Zoom cache, updating the app, and even uninstalling and reinstalling it, but nothing has resolved the problem. I don't believe it's a network issue, as my other Zoom account on the same app works perfectly fine. I've also reached out to Zoom support, but I haven't received a response.

When I'm sharing my screen during my classes, if the students send chat messages, I am not made aware of it. No sound, nothing blinking, etc. I only see that a student has written something half an hour ago. That's a serious problem for me as it's usually related to something we discussed in class - half an hour ago.

Hi all, hope you can help me!I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.I only have a basic account but I didn't think this should matterThanks in advance

I had a meeting, and I recorded it locally. I have found the recording file (M4A), but I need to convert it to an (MP4), for the attendees need to se it so that they can evaluate the speech that was given. Can someone please help me, I really need this for a speech class that I am taking?

I'm on Mac OS Sonoma 14.2.1 running Zoom 5.17.2My USB Mixer (Zoom L-8) is connected to my Mac (Mac Studio M1 Ultra) and works great until I open Zoom.Once I open Zoom my USB Mixer will disconnect and will disappear from my list of sound devices when I try to activate it.Zoom has permissions to my microphone and camera in the security and privacy settings. It'll work, but just not with my mixer.

Hi,Yesterday, I made a local recording on my laptop (macOS 12.6.8) of a daily recurrent meeting not hosted by me.When the meeting was over, I left and forgot to convert the recording-I thought I had lost it forever Today, as I joined that same meeting, a message popped up saying something like, "You didn't convert yesterday's recording," and I was given the choice to convert it then or later by going to the folder Meetings > Recorded.Since I was going to record the meeting that was starting, I decided to make the conversion later because I suspected my laptop would not be able to do both things at the same time. When the meeting ended, I left and was prompted to convert the recording that had just happened, which I did.After that, I went to search for yesterday's recording to do the conversion, but I couldn't find i

Hello. I am an interpreter who has worked on Zoom very frequently in the past four years. Recently, I have noticed that the original sound from the floor can be heard in the background when listening to my colleagues' relays.Let's say the original sound is Japanese, and I am listening to my colleague's English. Although my colleague's voice is louder than the original sound, I can still hear it in the background, which is extremely distracting. Other interpreters have told me that they have the same issue.  So, I can safely say that it isn't a problem with my headset (Plantronics Blackwire 8225).  Is there an audio setting I can enable to prevent this situation?  I really appreciate any help you can provide.