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Hi all, Do you know if there is any way to upload a video larger than 30MB in a Meeting waiting room?I tried to compress the video that I want to use but the quality is now very bad. Would love to find a workaround this. BestAugustin

Hi all, pulling my hair out with this one. I have chosen to record separate audio and video tracks for my meetings. When I go to download them I get this notification... This download doesn’t include files in these folders: “sign language file of each language,” “audio file of each participant,” and “language interpretation file of each language”. You will need to download folder files manually. There's zero explanation as to where to go to manually download the separate files. Where are they hiding? EDIT: Nevermind, you click on each link individually and that opens up the separate files page.  

I've just spoken to support and already submitted feedback/feature request on this topic. We are new to Zoom, my users use the Zoom Workplace desktop client, specificially the chat function of ZCC to serve our clients.  Adjusting the font size (Settings > Accessibility > chat display size) only changes the font size in Team Chat, but not ZCC. As a workaround, we adjusted the user's screen scale up to 125% from 100%. The other fix for this is to use the Web App version where the font size is controlled by the browser. The preference is for our staff to use the desktop app. 

I have been using my MacBook when I have been working remotely, but I just transitioned to my Chromebook last week. I was able to use the zoom Chromebook app with no issues last week.But when I logged into zoom this week, I am having issues viewing messages fromgroup chats and messages I would send in group chats would fail.Previous messages sent on zoom in group chats would say"To view this message, please use your ACE-enabled client"  However, I am able to send and receive messages from individuals. Any help would be great. My work IT wasn’t so much help. thank you !!! 

Hi all, first post. I'm going nuts. My son has guitar lessons with a guy in the US. We are in the UK. In order for the lessons to occur, he needs a mic to talk.. his guitar signal and the DAW playback all to be heard at the same time. He plays through a helix floor pedal, straight into the focusrite Scarlett 18i8 interface. The mix is also plugged into a line input on the interface. The problem is this.. I can play back everything at the same time when testing the mic input in zoom settings. However, it feels like there is a signal issue with the guitar. If he plays continually, the signal continues fine. However, if he stops for a bit to talk/listen to his teacher, the signal can take a while to be read again buly zoom. Sometimes like 10 seconds. Sometimes it comes back only partially and muffled but then kicks in and the line goes green again. If I run it next to my Mac input signal.. there is no delay, only when going into zoom. Sor

Why does my face always look so pale and washed out? I have a nice background but my face looks awful!

Latest Zoom Version on Desktop Version Can someone answer what steps happen when invitees are added when scheduling a meeting?  Does an invitation get sent from Zoom? Thank you!

Settings window with error (Debian Linux, KDE Plasma)I can't resize the settings window to access the options or edit them.This error has been happening for two Zoom updates. I'm currently using the latest version of Zoom for Debian Linux, which is 6.4.13 (2309).My operating system is Debian and the graphical environment is KDE Plasma.

I'm planning to host a webinar and will disable the chat for participants, relying on the Q&A function for questions.  I wondered if there was a setting where presenters can use the chat as a "one-way communication" with participants?  I will have 300+ participants and didn't want the chat going but my presenters would like to share a link to a survey with their audience at the end of the session (without receiving responses back or fielding side conversations).  Thanks for advice!

PLEASE ADD A TIMER TO THE SCREEN WHEN RECORDING ZOOM MEETINGS

I'm unable to add any members to Calendly for Zoom via the Zoom App Marketplace > Apps on account > Calendly for Zoom Currently setup as Admin, however still unable to add users. Any assistance will be greatly appreciated!  

Good day,I tried to link my presonus audio box usb 96 with zoom on my dell inspiron laptop so that I can use two external microphones but only one of my microphone channels are being recognized even though windows recognizes both channels, did anyone ever experience this problem?

Hello Zoom community, I couldn't find any switch to enable sending cloud recording links to everyone.Therefore, I need to manually forward the link to others.Is there any way to send recording link automatically to others? thanks in advance!Zoom is the best meeting app.

Getting this error (title) every time my client tries to schedule a meeting via Outlook. Anyone encounter this error before and know how to fix?

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors.  How would this even happen? • Xxxxxx team to review the <Vendor name> proposal and pricing details.• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal. • Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.

I'm struggling to find an older version of the Linux Zoom Client to downgrade to. For the last few versions of Zoom, I've had a lot of trouble with screensharing - which isn't a good look in front of my customers. I've filed plenty of error reports each time it's happened but Zoom don't seem interested in doing anything about it. Does anyone know where I can find an older version of the app?  The Zoom download centre doesn't seem to understand the concept of "old versions".

A friend used my computer to start her meeting. Now when I join zoom, it identifies me as her. How do I change this so zoom identifies me when I sign in? 

Hey,im trying to use the Zoom Meeting SDK for Unreal on my MacOS.But the Unreal Project can't import the content of the ZoomSDK.Is the SDK for Unreal not MacOS supportive?What should I do?

Hello - just posting a call out that I can't seem to find anyone else having trouble with. When zoom workspace is open and running in the background, the keyboard shortcut for a screenshot continues to interact with all other open and running apps which is troublesome since the shortcut for a new browser tab is also control+t. Can someone get this to your development team to change that shortcut to literally anything else, please?

Would be great to always open chat in it's own window (popped out), instead of merged with main window. Opening it inside main window messes up window layouts.

Hi. I wanted to have a specific set of users to always have automatic call recording enabled. I thought that I could do this by creating a "Group" in Zoom, and setting the Automatic Call Recording option to "On", and then assigning users to it. When I did that, the calls were not recorded though. If however, I go into each user individually, and go under their "Policy" setting, I can enable it there and it works, but I'd prefer not to have to manage this setting for each individual user. Is there any other way to apply the automatic call recording setting to a group of users? or is their something I could me missing that's causing the group setting to not be applied? I've tried locking it, as well as disabling it and turning it back on again.

Onde consigo um cupom de desconto para assinatura no plano PRO?

I am using the following API to get the list of whiteboardshttps://api.zoom.us/v2/whiteboards It was returning only the latest Whiteboard and not everything. When I went to the web portal to check, I found something strange. the All Whiteboards tab shows only the latest whiteboard and the Recent Whiteboards tab has all the other whiteboards. I have created 5-6 different meetings and opened a whiteboard session in all meetings. In the All Whiteboards tab I see only the latest (Meeting 6) whiteboard and in the Recent WhiteBoards tab I see the remaining whiteboards for Meetings 1-5.  There is no way I can query the recent whiteboards in the API. Can someone please help me to identify what am I doing wrong ? 

Trying to create a routing profile that will prioritize who will receive calls in a given ZCC queue. Set up the routing profile with multiple agents being given the highest priority (3) and then one agent at priority (2) and one agent at priority (1). When testing the agent set at priority 2 would be first dialed, then priority 3, and finally priority 1. The queue was set to longest idle. Trying to figure out why the queue set up did not seem to be actually following the routing profile. 

hi  everyone, i just want to ask that while using whiteboard how can we stop participants to write on it?