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Newcomer
Fer37
Newcomer
December 7, 2021
Question

Using an audio interface with zoom

  • December 7, 2021
  • 3 replies
  • 7 views

Good day,

I tried to link my presonus audio box usb 96 with zoom on my dell inspiron laptop so that I can use two external microphones but only one of my microphone channels are being recognized even though windows recognizes both channels, did anyone ever experience this problem?

    3 replies

    R
    Community Manager
    rn-zm
    Community Manager
    December 14, 2021

    Hey @Fer37, firstly I'd suggest downloading your Drivers for the device here. Not sure if this forum will help as well https://forums.presonus.com/viewtopic.php?p=256649&sid=ffa5ab62c2a9c12f23b9f0048a02c83d

     

    Try installing those drivers and the suggestions from the PreSonus forum and let me know if that helps!  

    A
    Newcomer
    amitsharoni123
    Newcomer
    February 22, 2023

    I am having the same issue. Only one of the inputs is recognized by zoom, regardless if it is a microphone or an instrument 

    C
    Newcomer
    CBAbrams
    Newcomer
    June 9, 2025

    I am using an audio interface which appears in the Zoom microphone settings. Audio test registers. Sound through my microphone does not. Within my Device Manager, I made sure my updates are current. It feels like I am really close to making it work but something is off. "Your microphone is not working properly."

     

     

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