Products

Hi Everyone, Thanks for the help!We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel. However, it seems the Zapier can only read messages sent by account integrated into the Zapier (meaning, we won't be able to read messages from External Users that doesn't belong into our groups/orgs). Is there a better way to approach this? As the trigger in Zapier is very limited to the account connected. Our main purposes will be to pass the messages sent by these users but the first trigger doesn't even work for external users or non-connected accounts (not connected to Zapier). Thank you. 

I keep getting this message even when i have adjusted  access in the Admin tab"Add failed, the calendar-related access permissions are not allowed."

Noticed today that when a client books a meeting with me using my scheduler the confirmation of booking is EXTREMELY delayed.  I have a Business level account located in North America.   Any word on the ZOOM SMTP server experiencing delays? Thx

When I mirror my Zoom screen from my Android phone or Windows PC to my TV - either by Miracast or by HDMI cable - the TV gets the video but no sound, audio stays on phone / PC. This only happens with Zoom - other apps, from my Android phone / Windows PC, the TV gets both video and audio. When my spouse uses Airplay to mirror Zoom from iPhone or iPad to Apple TV box (which feeds into same TV by HDMI cord), TV gets both video and audio. I've seen a couple other posts about similar issues with no replies. Does anyone know what is happening here? Thanks.

I want to view records, but when I try to register to view it: sometimes I can view as normal, but most of the time it returns back to register screen.It happened with multiple records, and there is no problem about record deadline.When I contact to the record holder, they said they do not block me,  I still have full access to the record.What should I do?

After successfully porting a number from RingCentral, I cannot enable SMS to work with the single number.  I have tried unbinding the number from the auto attendant, but get the message: "main company number can not change".  Any help would be appreciated!

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

Is there a way to generate a report for meetings removed by the "Remove recurring meeting series after instances" feature?

Hi,I have an upcoming Webinar event where translations are needed in 15 Indian languages. I realized that Indian languages can be added only as Custom Languages and there is a limit of 5 in this category. Can anyone advise on how I can have translations availed for 15 Indian languages? 

Does zoom meeting sdk has live transcription feature, where I can listen to an event when speaker speaks to get text while in meeting?

In a webinar we could share the image of video, but there was no option to share video audioHow can we do it???Was it an error from ZOOM?

Hi, I'm trying to register to the webinar of today Complying with U.S. and Canadian PFAS regulations and I am not receiving the e-mail confirmation. Anyone can help?

Hi,I regularly receive webinar confirmations or updates that I did not request. So I spend my time unsubscribing. In the past, it was possible to indicate that a subscription was unwanted, but that option seems to have disappeared. The only solution I see now is to block all emails from Zoom.Would someone have a less drastic alternative to suggest?Thank you,Nicolas

Hey there, I’ve been trying to integrate the Zoom Meeting SDK (Web) and ran into multiple issues. Here’s what I’ve done and where I’m stuck:Created both Meeting SDK App and Server-to-Server OAuth App — still not getting clear SDK Key/Secret access.Sometimes I get an error saying “Invalid signature” when trying to join meetings.Other times, the frontend throws SDK integration issues — the Zoom UI doesn't render or stays stuck.Occasionally I get a Zoom timeout error inside the modal (ZoomMtg UI never loads or crashes).Tried everything from official docs, GitHub samples, and SDK tools — still inconsistent results. 

I have 150 Polycom E220 phones that are used as "Common Area Phones".  I would like to add a speed dial to all of them for the IT Helpdesk.  I can import the lines for a single device, but I haven't been able to locate a way to import a speed dial to multiple devices.  (The templates don't seem to fit this use case)Any help would be appreciated (even if it's I need to stop looking and do them 1 by 1)Thanks!

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

Hey Zoomers, this could be massive: For those of you NOT familiar, "Silent Disco" is where a DJ has a limited number of headphones connected to their DJ gear, usually 30-ish people. The DJ gives out the headhones, nobody else can hear.I want to do this on Zoom, and tried today, but it did not work. Anyone with their phone can log in using a QR code, and use their own headphones to listen.Has anyone tried it? And what settings did you use? Please and thank you,DJ Crispy Matters

Hello there, i have a question about spotlighting speaker through 2 different zoom. It's kinda confusing for me to say, since i'm not really fluent in english.  I'll have to host a competition in a zoom meetings, which i use 2 different zoom meeting (1000 participants meeting and 500 participants meeting). Is there any way for the meeting consists 1000 participants can have the same screen shown of the speaker with the 500 participants without making the speaker to join those 2 different zoom meeting, which the speaker only joins the 1000 participants meeting? I hope my question can be understandable, Thank You. 

I have a problem that the Zoom suddenly changes to widescreen since the last two weeks. Several other users, including myself, are experiencing the same issue. Temporarily, to solve the problem, uncheck the HD option in the video settings to restore the original ratio, but suddenly this happens again. The same problem has been reported previously.https://www.reddit.com/r/Zoom/comments/hwgqht/zoom_suddenly_became_widescreen_cant_change_back/ Regarding this issue, I would appreciate it if someone could tell me how to solve it.Thanks.

Can a cohost see registrations for a meeting?Can a cohost see registration for a webinar?If so how can this be done, thank you

when i click on "+" under last option "Collaborators", it pops out "No data"

[MacBook Air M2, macOS 15.5, Zoom Version: 6.5.7 (60598)] Screen Share window is angled (slanted like a book opened) and pixelated to the participants. You can see it slightly in the attached screenshot, where the preview of the window looks like a page from a book at a slant/angle instead of flat as it used to be.I don't understand this behavior for the windows to be shared. In previous Zoom versions, the preview screen for "Screen Share" was accurate, with all windows looking flat and normal as when looking at a sheet of paper straight on, not in a sort of slant or angle like it does now. Is anyone else experiencing this? Any solutions or reasons why? I've tried with and without an external monitor, and the result is the same. Any help/advice will be appreciated.

I recorded a meeting and accidentally stored it in my computer. I wanted to store it in the cloud so I could share it easily (too heave for emails). How can I upload it to the Zoom cloud now? 

I was hosting a webinar.  I had closed captioning enabled for accessibility purposes for the delegates.  I always mute my microphone when showing videos.  I was talking to a colleague while a video played and noticed that my words were being incorporated in the closed captions in addition to the words from the video!  HELP!  This is not OK.  If a presenter is muted, I cannot imagine how closed captioning is picking up my language.  It is very distracting for attendees and also a  privacy issue.  I absolutely double checked that I was muted and I was.  How do I get closed captioning to not record what I am saying when I am muted.  The captured closed captioning errors are also in the recording.

It's absolutely infuriating to me that when you are on the Clips tab of the Mac app, there's no obvious way to click "New Clip". Why do y'all make it so difficult to just navigate to create new content? This is so basic and annoying 😠I'm on Version: 6.3.11 (50104)