How do I contact Zoom regarding Webinar reporting error?

Forum|Forum|6 months ago
July 29, 2025
2 replies
1 view

Hello,

How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

Other

A

AnderV

Employee

Hi @RMWebinarOH ,

Please reach out to our Support Team giving as much detail as possible so they can look into your particular case further and provide better assistance.

Happy Zooming!