Meetings

Everyone in our company has just noticed that all recordings (saved to the Zoom cloud) are now only 640x360.  Why?  My friend tried with their work account and it is doing the same thing.  Only saves as 640x360. This used to be much higher resolution.  What happened? 

Hi! I have an opportunity to try a older USB headset device, the Plantronics Blackwire C720-M. For example, in meetings at Zoom. I use a laptop with Windows 10. In the article ”Supported USB HID devices for the Zoom desktop client”, under Poly, there is a list of supported HID devices made by Poly where, among others, the “Blackwire 7225” is listed.The Plantronics Blackwire C720-M, which is from 2013, when the company was named Plantronics & Polycom, is not listed. On the other hand, in the article, under “Limitations”, it also says: “Supported USB audio devices on Windows are not limited to this list. Generally, the Zoom desktop client on Windows supports buttons for devices made by these manufacturers: AVer, Crestron, Jabra, Logitech,

HelloAny time I create an event in google calendar using the zoom add-on to add a zoom meeting the attendees will get the initial invitation and then immediately an updated invitation.  It says:This event has been updatedChanged: conferencing, description Also when I create events for someone else's calendar the invitation comes from them the update comes from me Is there a way to stop the updated invitation from being sent? I would like to avoid generating duplicate emails for one event. None of these are practical as a long-term solution:If I create the event in zoom it does not happenIf I create the event first in google calendar with the zoom meeting and then separately add participants it does not happen( this does not work  when creating the event on another's calendar)  

We scheduled a meeting a few weeks ago and generated a link from the invitation, which was then sent to a large group of participants. Unfortunately, now when trying to access the link, an error message appears stating that the meeting ID is incorrect… a disaster! Is there any way to correct a meeting ID?

Hi, I ran into the following problem yesterday. Despite having the options toggled (Settings -> Recording -> (x) Record video during screen sharing -> (x) Place video next to the shared screen in the recording), my recordings did not have the camera view. Trying to understand what happened, I have found that Zoom adds the camera view to recording only under certain conditions:If I select RECORD, then SHARE, then Screen 1 (Entire Screen), it does not add the camera view on the recordings.If I select RECORD, then SHARE, then Powerpoint (Application windows), it does add the camera view on the recordings.I am able to reproduce this behaviour consistently. Thus it appears that the reason why the camera view is missing on the recordings from yesterday was because I shared my entire screen and not the Powerpoint application. Why is this the cas

I recently downgraded my Zoom plan from Zoom Pro to Zoom Basic Plus and had a frustrating experience when my meeting abruptly ended after 40 minutes. I couldn't find any clear instructions on Zoom’s website, there was no way to contact support, and I couldn't locate any helpful posts on the topic. Today, while hosting a meeting, I figured out how to extend the meeting time on my own and would like to share the method. 1. There is a common misconception that the extension button appears as soon as the meeting starts. This is incorrect. In my case, the button only became active about 20 minutes into the meeting.2. The extension button appears at the top right corner of the Zoom meeting window. It is located just to the left of the buttons used to maximize or close the window.3. The extension button is not visible unless you move your mouse to that location.I hope this information is helpful to other Zoom Basic Plus users. For reference, I am

on the basic plus plan, can you use 2 extensions in the same meeting For example, if you want a same meeting to go 100 minutes, 40 minutes +  40 min extension + another 40 min extension can be used?  

We have the automated translated captions add-on and it works pretty well.  Even on the recording, you can choose from a long list of languages for translation of the recording.  Now I'd like to grab transcripts of a few different languages but I only can see the original language (Spanish).  If I watch the recording, I can see the transcript being played in any language along with the recording, but how can I download the transcript in a language other than the original?

Hello,Is it possible to get a link on a zoom record that will start at a specific timing?Like it is possible on wistia with the wtime option or in Vimeo with the #t option or in Youtube ? I have the record link, and I'd like that when people will open the link, it will start at a specific time (for exemple at 7'30 and not at the beginning).Thanks for any help.

In my organization, we’ve observed that several users are experiencing issues with the background blur feature in the latest Zoom client versions (6.5.6 and above). Specifically, the blur function fails to activate and, in some cases, causes the application to freeze. we addressed this by rolling affected users back to version 6.5.1, which appears to resolve the issue. To further investigate, I installed version 6.5.7 from the official Zoom website and tested the blur background feature. Unfortunately, the application froze during the attempt, and the background did not blur. 

Tried resizing, adjusting width and height but nothing that is done will fix the problem with Zoom adding space above and below the photo. How do I get rid of the extra space Zoom puts above and below profile picture?

I am not receiving the email confirmations after registering for events within the company.  I see the "successful registration" message, but never receive the email with the link to add to calendar/attend the sessions. 

Hi there,I am processing integration with the Zoom API.I was expecting meeting.instance.ended and meeting.instance.started to be webhooks that are called when a recurring meeting with a fixed time ends, but they are not being called.What could be the cause?Thanks Regards,

The internal mic on my PC does not work but my cell phone works as advertised. Can both the PC and the phone be used simultaneously to participate in a single Zoom session ?  Thanx.

I have a Sennheiser wireless headset & mic that I use for calls. It works perfectly in Teams; both the earphone audio and the microphone. However, when I've tried to use the same headset in Zoom, there's some kin

HELP!!There is no longer the option for me to give my meeting attendees remote control access. I have checked all my account settings to make sure that I have allowed for this function, but during my meeting, there is no button/option that comes up to give remote control access. I have an updated desktop zoom app, I only login on the desktop app version, I'm on a pc, the participant is on pc. Neither for them nor for me do we have the option to use remote access. I've troubleshooted everything, watched multiple videos, read multiple posts, and still nothing is working. Everything that should be on is on in my account for remote access.  Does anyone have any advice? Can Zoom support actually help out with this obvious error that's affecting others?? I'm about to start using a different meeting platform!

Since the last update, I can no longer see any of my recurring, anytime meetings under the meeting tab. Does anyone know how I can access them in the desktop client or is this another thing that I must do from the browser?

... beyond quitting The idea to move the Zoom title as an icon and then put it in the menu bar is very distracting. Is there a way to make sure it never is displayed?  I will just make sure I quit the app every time ).  just a horrid/arrogant design choice. For you zoom is the most important thing in the world, but not for your users.  

running a meeting without originator 

Getting below error when trying to create a meeting via API:{"code":-1,"message":"execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECTmeeting_number,occurrence,account_id,meeting_id,create_time,modify_timeFROM ZMWEB_MEETING_OCCURRENCE_INFOWHERE meeting_number = #{meetingNumber}"} https://zoom.us/v2/users/{$email}/meetings

None of the videos available show how to add a background on my chrome book please help!

Hi, We have problem on my laptop when join  a meeting...its normal until 30 minutes (presentation and sound from host), after that  there was no sound but presentation from host still showing on my laptop. After i rejoin the meeting it back to normal. I use windows 10 21H1,. is problem on my laptop or on host ? Thank you

  Hello, on My Zoom Meetings I plug the Headphone & Microphone Assembly in and Test but only get Sound through the Ears no Microphone. What to do? Thanks, please reply.

Hello,  I cannot join any Zoom meetings. The app always shows “Unable to join this meeting – This meeting ID is not valid.”  I have tried:  – Restarting my computer  – Reinstalling Zoom  – Changing Wi-Fi networks and using mobile hotspot  – Using different devices   However, the issue persists. Could my account or device be restricted or blocked?  Please help me restore normal access.   Thank you very much,  Péter Kovács

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your w