Complaints?

Not sure exactly what you are doing. Selecting unique users for a meeting and webinar history report works as intended for me. Perhaps some screenshots could provide more detail of your specific case so we can understand what is happening.

To Whom It May Concern,

I am extremely frustrated with Zoom at this point. I am experiencing technical difficulties that are preventing me from playing a video provided by my teacher, and I have been unable to get meaningful assistance.

What is particularly frustrating is that I cannot speak with a live support representative. I am being forced to go through an AI chatbot that does not understand the nature of my problem and has been unable to provide a solution. I need technical assistance from an actual person who can troubleshoot the issue with me.

This is not simply a matter of inconvenience. The video I am trying to access is part of my coursework and is important to completing my ministerial education and graduating this year. I need to be able to access this material, and right now Zoom is preventing me from doing so without providing me with an effective way to resolve the problem.

I am respectfully but urgently requesting that this issue be escalated to a live technical support representative who can work with me directly.

Please do not direct me back to an automated chatbot. I have already attempted to get assistance through that system, and it has not resolved my problem.

I would appreciate an immediate response and a direct way to communicate with someone who can help me resolve this issue.

Sincerely,

Michael Small

PS. Not everybody uses email. There's a lot of people who actually like to talk to people, and I realize that you don't want to talk to anybody. Thank you There's a lot of people who actually like to talk to people, and I realize that you don't want to talk to anybody. Thank you.