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July 30, 2026
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Audio

  • July 30, 2026
  • 3 replies
  • 71 views

I am getting an echo, not all the time, but particularly when I am zooming with a particular person

    Best answer by Don.z

    Hello, ​@Don burnham! Great to have you here in the Zoom Community. Welcome!

    If the echo only happens when you're meeting with one particular person, that's a good clue. In most cases, the issue is coming from their audio setup rather than yours.

    A few things to have them check:

    • Make sure they're connected to audio only once. If they're using computer audio and also joined by phone, disconnect one of them.
    • If they're using speakers, ask them to switch to headphones or earbuds. If that's not possible, lowering the speaker volume and moving the microphone farther away can help.
    • Check that Zoom isn't connected to audio on more than one device. For example, if they're in the meeting on both a laptop and a phone, only one device should have audio connected.

    You may also refer to this article for more information. I hope this helps!

    3 replies

    Don.zAnswer
    Community Manager
    July 30, 2026

    Hello, ​@Don burnham! Great to have you here in the Zoom Community. Welcome!

    If the echo only happens when you're meeting with one particular person, that's a good clue. In most cases, the issue is coming from their audio setup rather than yours.

    A few things to have them check:

    • Make sure they're connected to audio only once. If they're using computer audio and also joined by phone, disconnect one of them.
    • If they're using speakers, ask them to switch to headphones or earbuds. If that's not possible, lowering the speaker volume and moving the microphone farther away can help.
    • Check that Zoom isn't connected to audio on more than one device. For example, if they're in the meeting on both a laptop and a phone, only one device should have audio connected.

    You may also refer to this article for more information. I hope this helps!

    Community Manager
    August 4, 2026

    Hi, @Don burnham! I’m just checking in to see if the latest update on your thread was helpful.

    If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

    Community Manager
    August 10, 2026

    Hello, ​@Don burnhamSince we haven’t heard back from you for a while, I’ll go ahead and mark the response above as the best answer so that others in the community can benefit from it as well.

    Please feel free to reach out anytime if you have any other Zoom-related questions.