Request failed with status code 403 - Deleting meetings

Hello, ​@ODI Team! Welcome to the Zoom community, and thank you for reaching out!

A 403 Forbidden error in Microsoft Edge typically means that the Zoom web portal received your request but is preventing access. This can sometimes be caused by browser cache or cookie issues, or an expired session.

Please try the following troubleshooting steps:

1. Refresh and verify access to the Zoom web portal

• Press Ctrl + F5 to perform a full page refresh.
• Try accessing the Zoom web portal using another browser, such as Chrome or Firefox, to determine whether the issue is specific to Microsoft Edge.

2. Clear Microsoft Edge cache and cookies

• Open Microsoft Edge.
• Press Ctrl + Shift + Delete.
• Select:
  • Cookies and other site data
  • Cached images and files
• Click Clear now.
• Reopen Microsoft Edge and try accessing the meeting settings again.

3. Sign out and sign back in to Zoom

• Sign out of your Zoom account from the Zoom web portal.
• Sign back in and try editing the recurring meeting series to delete the meeting dates again.

I hope this helps!

Hi Don.z

Appreciate the response.

What seems to have worked is time. I tried after 24hrs and the issue has resolved itself.

Hoping that others in the community find this solution useful.

Hi Don.z,

I’m hoping you might be able to help, as I’m a bit stressed about what has happened.

As mentioned in my previous post, I was eventually able to delete the meeting dates I didn’t need, and everything appeared to be working as expected.

To provide some additional context, we have an existing recurring meeting series that takes place on the second Monday of each month from 10:00 to 12:00. The aim was to add the 2027 meeting dates while keeping the same meeting ID and series.

However, instead of only adding Mondays, we needed meetings available on various weekdays. After trying several workarounds, the only solution I could find was to temporarily configure the series to recur every weekday (Monday to Friday) from 10:00 to 12:00, create all the occurrences, and then manually delete the dates that were not required. Although this was time-consuming, it appeared to work successfully.

The issue is that when I checked the meeting series recently, all of the 2027 occurrences had disappeared, leaving only the remaining 2026 dates.

Under Edit Series, the recurrence details show:

Every week on Mon, Tue, Wed, Thu, Fri, until Dec 18, 2026, 110 occurrence(s) (110 occurrence(s) max)

When I click into the meeting itself, it shows:

Every week on Mon, Tue, Wed, Thu, Fri, until Dec 7, 2026, 9 occurrence(s)

This makes me wonder whether I have unintentionally hit a limit on the number of recurring occurrences, and whether Zoom has automatically removed all dates beyond a certain point.

Has anyone come across this behaviour before, or is there a way to restore the missing 2027 occurrences? Any guidance would be greatly appreciated.

Many thanks for your help.