Meetings

Every time I try to join a meeting, even one of my own,  I get this screen:I click on "Launch Meeting", and nothing happens except that I get "Having issues with Zoom, join from your browser"Then I click on "Download Now", it downloads, I click on the exe file, finally I can join.Every time.  Every dang time.

I have “Enable Waiting Room” active in the Zoom web settings, but normally use the option on the in-meeting Participants window to “Disable Waiting Room” after the meeting starts so I don’t have to keep manually admitting the latecomers.  But with the new update, that option to “Disable Waiting Room” seems to have been removed.  Is this correct?  Is there a way to turn that back on?  Is that controlled by a local admin setting? Note that I’m not seeing “Disable Waiting Room” as a greyed out option, it’s not visible at all on any setting screens or drop downs.  Also, I do also have a passcode set, so the waiting room wasn’t my only security setting in case there was a “must have one security option active” rule.

We have Teams Meeting rooms from several vendors and they’re all having this issue.  The join buttons shows fine, the complete Meeting URL with Meeting ID and Passcode shows in the room’s Outlook calendar invite, but the room device gets the “Incorrect or Incomplete Meeting Details Please provide the correct Meeting ID and Passcode” error when trying to join.  I can “Join with an ID” successfully.  I have an endpoint home to eliminate our network and it does it there as well.  I’ve gone round and round with our sys admins to make sure mimecast isn’t rewriting the URLs but, like I said, it is not being re-written.  Also, webex works.  I have tried various different ways of creating the invite, from the Zoom Workplace to the Outlook Plug in and I even tried manually typing in the Meeting URL, Meeting ID, and Passcode from one invite to another but it still doesn’t work.  I see several others on the internet with similar issues, but no resolution.  Any ideas?

System Setup and Hardware- MacMini M1 running Sequoia 15.2 (24C101),- Connected by USB to,- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.FaultLivetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally. Restarting the Mac and reinstalling Zoom software makes no difference. 

my recorded video is not opening

Hello everyone,I’m having an issue with Zoom AI Companion.I already have a Zoom Workplace Pro account, and according to the plan details, AI Companion should be included. However, whenever I try to use the feature, Zoom keeps showing a message telling me to upgrade or update my plan in order to access AI Companion.The confusing part is that I already have the required Pro subscription active.Has anyone experienced the same issue or knows what could be causing this?Do I need to enable AI Companion somewhere separately, or are there any additional requirements?Thanks in advance!

ウェビナー開催する際に出席者数だけ表示されます。具体的にだれが出席したのかが表示されない。パネリストには問題なく自分が表示されます。 

Hi, I am trying to set up a meeting for September, however, it is not appearing on my Upcoming Meetings list. When I create one for a nearer date it does show. Is there a glitch? Thanks.

For years, I had my Zoom set to automatically copy the ZOOM URL to my clipboard every time I opened a meeting. That was very helpful. That no longer works and I can't find it in the settings. Can anyone help me with this? TIA!

Hi Zoom Support,  We are building a third-party integration using a  General App with User-managed OAuth (authorization code   flow). Our use case: an end user authenticates with  Zoom and we fetch their meetings (scheduled +  completed), recordings, and transcripts.  We have the following questions:  1. In development mode, users from other Zoom accounts  get "Application Not Found" when trying to  authenticate. Is this expected? Is there any way to  allow external accounts to test without going through  the full review process?  2. Is production mode (publishing to Marketplace)  required for OAuth to work across different Zoom  accounts?  3. Does publishing to production require going through  Zoom's app review/verification process? Or is there a  way to activate the app for production use without a  full public Marketplace listing?  4. If verification is require

Has anyone been harassed as a non-host attendee? My condo management company doesn't control the monthly meetings..some anonymous man verbally assaulted me. Now the host won't give up the recording. They unmuted everyone simultaneously which is what allowed it.  I can't reach a human being at Zoom. The horrible AI driven company that it is.  I'm an elderly woman on disability.  

Version 6.6.6 and then updated to 6.7.5. I am not able to get closed captioning to work for the meetings I start.  I have used the Meetings/Advanced settings on the Host login and it shows Closed Captioning under the  Accessibility tab.  I can even change the font and placement.  I have also enabled closed captioning under the settings.  Despite this - Closed captioning does not show up on my zoom screen or any other members screen during the meeting. Most of our members join the meeting using a meeting ID, they are not logged in.  As the Host, I am logged in.  I also looked on my screen and the screen of another meeting member for the CC symbol on the control line - it is not there. I did look under “More” and it wasn’t there.  We had a member try clicking on the green shield on the upper line of the zoom screen, the one next to the time.  It shows the meeting information, but there is nothing about closed captioning.  We would like to be able to offer closed captioning to people w

Zoom crashes when changing camera to Wirecast virtual camera.Zoom version: 6.7.8 (32670)Wirecast version: 16.5.1

I am experiencing an issue with Zoom cloud recordings from meetings approximately 2–3 hours long.For most of the session, the presenter shares their screen. Near the end, screen sharing is stopped and there is usually around 10 minutes of verbal Q&A, which is still being recorded.Problem:In the Zoom cloud recording playback, the recording appears normal until screen sharing stops. After that point:audio continues correctly thumbnail previews while scrubbing/skimming show correct video but the main playback window becomes black.Additional observations:if the recording is viewed with the chat/sidebar visible, the video displays correctly when switched to fullscreen mode, the final section becomes black again the downloaded MP4 reco

I cannot access the breakout room control window if I am sharing my screen. I will click on Breakout rooms and nothing will happen unless I stop sharing my screen...then it will work. This was not always the case and has created problems where you may forget to start sharing your screen again after the breakout room activity. Is there something that I must do to enable this function that must have been changed following a Zoom update?

Hello! While we appreciate the macOS IT Admin installer, it would be beneficial to have an Apple Silicon only installer. Since the installer is a universal installer, it is almost twice as big as an Apple Silicon/Intel installer. The reduced time to download and install to large fleets would be helpful to a lot of customers. Thanks!

Is there a way to make Zoom breakout room chat settings such that when an individual leaves a room and reenters the room they are able to see the chat from BEFORE they were in the room? I am not talking about continuous chat for internal organizations - these are external folks participating in an event with breakout room engagement.

Hello Zoom Support, We are planning to use Zoom Webinar for a medical academic conferenceincluding live surgical broadcasting. We would like to request enabling Full HD (1080p) video for our account.Use Case: Medical conference / live surgery broadcasting We will use professional video equipment and a stable wired network. Could you also confirm whether enabling 1080p Full HD video requiresany plan upgrade or additional cost for our account? If a specific plan or add-on is required, please advise the recommendedconfiguration for medical live broadcasting via Zoom Webinar. Please enable 1080p Full HD video for our account if eligible. Thank you.

Hello Zoom Community,I am trying to manage two meetings on the same Zoom account and I am looking for guidance on the best setup.I currently host: Advice 6:00 PMStudy 7:00 PMThere may be times when the first meeting runs over while participants are beginning to join the second meeting. My account is licensed, but I do not appear to have access to concurrent meetings.I would like to know:What is the best way to allow the 7:00 PM meeting to begin if I am still in the 6:00 PM meeting?Can an alternative host fully start and manage the second meeting without me present?If I enable “Join Before Host,” will participants be able to communicate with each other before I arrive?Are there any recommended settings or workarounds for churches or organizations running back-to-back meetings from one account?Thank you in advance for any help or recommendations.

I have recently obtained an Insta360 Link 2C camera (and a Link 2 as well). When I set the camera to 1080p and 30fps in the camera control app all is good until I open a preview or call in Zoom. Then the camera is forced back to only 720p in the camera app. While the camera is being used in Zoom the setting cannot be changed. So I pause the video in Zoom, then change the resolution, then go back to Zoom and it happens again. This only happens in Zoom with the Insta360 Link 2 cameras. It does not happen in other video call services and does not happen with other brands of cameras in Zoom. The zoom and camera apps are fully up to date. The camera firmware is up to date.I uninstalled all the apps anyway and did fresh installs. No change. PC:Win10 ProfessionalRyzen 9 3950X32GB RamRTX2060 Zoom online chat doesn't understand. Insta360 have people trying to inve

Hi everyone,I’m currently using the free Standard/Basic Zoom plan and I’m trying to use the AI-generated virtual background feature mentioned in Zoom’s documentation.According to the guide, there should be a “Generate with AI” button under:Zoom Workspace App → Settings → Video & Effects → Virtual BackgroundsHowever, that option does not appear for me at all. I already have virtual backgrounds enabled in the Zoom web portal, and normal image/video virtual backgrounds are working correctly.Things I’ve already checked:Virtual backgrounds are enabled in account settings Desktop app is updated to the latest version AI Companion settings appear enabled where available Regular virtual backgrounds work fineI also asked the Zoom Virtual Agent, but it couldn’t provide any details on why the feature is missing.Is this feature restricted to paid plans, specific regions, or certain hardware requirem

How to add an administrator to my account

I'm trying to connect Zoom to my CRM and need help locating two specific details:Zoom Account IDClient IDI’ve looked everywhere but can’t seem to find them. Could you guide me on where to find these?Thanks in advance

My mobile app for zoom isn’t showing a meetings tab, I’m particular for recurring meetings. Help!

What is the purpose of having the Zoom app for phone use and have the option to record a meeting automatically when it will not actually record it and save to your phone?