Meetings

This morning several users reported being unable to join Teams Meeting from the Zoom Rooms. We’ve tested since this morning and the majority of the Zoom Rooms can no longer access Teams Meeting with a single room being the outlier. We’ve drawn no direct correlation to why that one still works and the others are not working as they all have the same settings across the board (Profile / Interop Settings / Subnet / Network). We have tested Direct Join (via calendar invite with Microsoft teams links formatted correctly so it appears on the Zoom Controller) and Manual Entry and they behave exactly the same: click or enter and it whirs for a few seconds than drops without an error message. We’re aware that this was escalated into a known issue and resolved on March 6th in the Zoom Status but we weren’t having issues on that day and we’re seeing them only pop up today. To cover all the normal troubleshooting steps here’s what we’ve done: Area Trou

This is a good one. I have a user that the Settings > Meetings and Webinars setting for dual monitor is on and grayed out. Unfortunately the user want it to be on tabs and not dual monitor.The user has multiple monitors but even disconnecting everything from the laptop it remains grayed out. There is no admin policy for this and its local.Has anyone come across a solution for this? She I go back to an older version for the user and its a bug in the latest version?

Is it possible to automate the sending of resources (a meeting recording to the Cloud) to all meeting participants? Currently, I (the organizer) receive an email to access the video recording, but I would like my contact invited to the call to also receive an email with access to the video recording. 

The controls for managing the Live Transcript function have changed from last month.  It no longer seems possible to turn the Live Transcript off and back on during the meeting. Am I missing something here or is this no longer possible? I've started a meeting via the Windows desktop app and via FIrefox browser; appears to be the same case in both instances.Thanks,TrackerDave

How to extend user-level meeting records from 90 Days to 1 Year

I am on a MACBOOK PRO ,and the HOST of a zoom meeting of approx 30 participants. I do not know what devices they were using to attend the meeting.It is a meeting with a teacher on zoom and alsol live  participants in a room looking at a projected image of the teacher ,and also particapants attending via zoom . So there are 3 computers MACS, a soundboard and AV equip. The Zoom account is either Pro or Business (im guessing)The  version of zoom being used in December of 25 was 6.6.11, which everyone on zoom had updated to.  I dont own manage the account , but I assume that Closed Captioning on Account was ON.Enabled before the meeting, on one of the computers ,probably the Audio/Visual computer (all computers were logg​​​​​​e​d onto this same zoom account) was the CC and Live Transcripts. This allowed participants to read the content of the teachers talk, which ran down the side of the zoom page. Because it is a teaching class, I as Host, recorded to MY Computer (local)

Is it possible, to integrate a chess-square during the meeting for lessons in chess from a professional chessplayer 

Been trying to install Zoom Client App, and it keeps giving me an "Installation Failed" notice, with an error code 10003 Any ideas?

Hello, I have a workplace account. I am trying to figure out language translation. When I set the close caption to a different language, it always defer back to English. Some of my student students for example speak and read Spanish. Is there a mechanism for The user who speaks a different language to receive close caption just on their screen and their preferred language. Also, when the instructor is speaking, I understand there is a feature where the end user who speaks a different language can hear the instructor voice in their language. I find some of the land translation features to be confusing. Essentially, I’m trying to assist my students who speak Spanish to receive their closed caption in Spanish, and also have the instructor voice translated in Spanish. It is also my understanding that the Spanish translation in zoom is not very accurate.

Hi , I am hoping someone can advise me I have a new asus vivobook - windows 11.  I have the latest version of Zoom.When I attend a weekly zoom meeting, sometimes the host screenshares videos / music from youtube.Everyone else on the meeting can access this apart from me.  The sound is garbled, the video is stuttered and grey boxes appear on the screen.  I have checked with our internet provider and we have superfast internet with no issues.  I rang ASUS and they say it is a zoom problem.  I did a test zoom call with my son who also has an asus vivobook. - he can see what I screen share to him (and I can watch it on my screen), however I cannot see or hear what he shares with me. A guy at work suggested that the problem is to do with WINDOWS 11 and zoom.  I have tried following some of the advice on here but I do not seem to have the tickboxes  that people suggest EG I do not have anything on SOUND w

Gostaria de um auxílio, pois a opção de desfoque não está disponível no meu computador

Hi, I'm trying to use Camo Studio with Zoom, but "Reincubate Camo" isn't appearing as a camera option in the video settings. The camera is working Fine in Camo Studio. I've tried restarting both apps, updating Zoom, and reinstalling Camo Studio, but nothing seems to work. My device is connected, and Camo Studio is running on my computer. Has anyone else encountered this issue or have any suggestions for getting it to work? Thanks in advance for your help!

One of my users accounts has completely disappeared. It was a licensed account (Our CEO unfortunately). I am working with Zoom support but am wondering if anyone else has seen something similar.  FactsUsed a week ago and no trace of it since, no evidence of it being deleted and her license is now freed up. While investigating issue, she stated she also had 2 other accounts that have also disappeared.She is not tech savvy but I trust that she did not go into account settings and delete 3 accounts.  

Hello,  During our breakout rooms, the audio is leaking from one breakout into another breakout. Each individual is remote and not located in the same physical space. The audio is slightly decreased but is overtaking the breakout rooms discussions. Is anyone else having this issue or heard of something like this?

I am using a 2022 Mac Studio with an Apple M1 Max chip. Running Sequoia 15.4.1. I'm hard wired to a 1300Mbps internet connection. Using Zoom Version 6.4.6. Every few minutes the video freezes for 3-5 seconds, then catches up again. It only happens in Zoom, never in MS Teams or FaceTime. I have uninstalled and re-installed Zoom and even purchased a new 4k camera to see if that helps. Still the same freezing issue. Has anyone found a solution?

Hi everyone, has anyone recently experienced audio delay or lag during Zoom meetings even with a stable internet connection? Sometimes the video works fine but the audio comes a few seconds late. Any settings or fixes that helped resolve this? Thanks!

Hi there, is there a way to see during or after a Zoom Meeting how many of the meeting participants chose to make use of the language interpretation feature? This would be very helpful in order to know if this service is actually beeing used by the meeting participants or not. Thanks for your help!

Hello Can someone help me please - I had a zoom meeting that I was the host and I recorded it and I cannot find it - before it would be emailed to me and now nothing - not in my recordings & transcript tab either. Have I lost it ? 

Since the latest update, when i open a new meeting, the meeting windows is just half of my screen, see screenshot. Where can i change that? Is it a Zoom problem or maybe a windows thing? 

As an admin, I don’t have the recording management menu item under the Account Mangement menu. I am trying to access a Zoom Room recording, but I can’t find it. Any help would be appreciated.

I am a coach and lead my masterclasses live in fb groups. Since facebook now deletes lives after 30 days, I see some coaches leading classes on zoom and live stream into facebook group. But I can’t seem to figure out how to do that. Only option I see is live streaming into facebook profile, and Live on Custom Live Streaming Service option isn’t loading

Most people like me, have a laptop camera and another external camera. Switching between cameras is boring and takes too many clicks.My suggestion is that Zoom could work on a functionality that would allow the Zoom desktop client to automatically switch my camera (from laptop camera to external camera or vice versa) based on which direction I’m looking at.

I have this weird problem, that I can not start zoom, when I am connected to WI-FI at home. The internet connection is good, as everything else works but Zoom. The browser can not open any file or page that is about Zoom. It would work with mobile net if it was stable enough. Can somebody have an idea what the problem is, and how can it be solved? By the way the firewall is not a problem. with  or without firewall, Zoom does not come through. Thank you! 

I just hosted a Zoom in my graduate seminar at UCSB where we didn't record but had Live Transcript enabled. Usually I then save the live transcript but this time I ended the meeting without doing so. Is there any way to retrieve that?

Hi, as I was logging in to a zoom meeting a few days ago, my device said it was updating and ever since then, every time I go on zoom, my screen flashes away like some kind of LSD trip and I have to turn my camera off! Can anyone please advise?