Zoom Community | Community

No 'Check for Updates' option

I have found several posts from so many users that are looking for the same thing as me. The 'Check for Updates' option. It used to be under the profile section. But it has been removed. I don't mean to be rude, but it shouldn't matter whether I chec

1802

1 hour ago

Mary Ft MyersNew Member

background photo

I have been getting help for weeks and no one can figure out why I cannot add a background photo or use Virtual backgrounds this happens on my Samsung phone as well as my chromebook. It does not give me the plus option to add a background photo and o

Billing & Account Management

leonardonogueirNewcomer

reembolso

olá preciso do reembolso, pois não irei dar continuidade, o pagamento foi automático, e não quero mais a conta

173

SilverDollarNewcomer

Meetings NEVER record to my computer

Despite host approving recordings, they NEVER record to my computer (Lenovo). I have checked everywhere on my computer and they are nowhere to be found. Zoom’s AI bot is useless and just parrots everything on the website that I’ve tried. I have looke

Control Production Studio while backstage?

vhnewviewNewcomer

Webinars

We are hosting a zoom event and want to be able to control the zoom production studio from backstage without joining the webinar ourselves. How can we do this?  We are finding we have to start the webinar to set up production studio first w

904

dkhannaNewcomer

Zoom App is not launching on my new Dell Windows 11 laptop

The Zoom Desktop App on my new Dell laptop running Windows 11 doesn’t launch. I uninstalled and downloaded zoom app and reinstalled, the zoom version is latest. I cleared Zoom Cache. Issue is not resolved. The Zoom support could not help further and

231

LeonieWNewcomer

How can I record the meeting showing only me as host but not the participants?

I would like to record a meeting. In the recording I don’t want the participants to appear on video, but they should be allowed to have cameras on during the meeting.How can I do that?

211

7 hours ago

Dishaylah WarrenNew Member

Video vist

KellyNNNNew Member

Host video thumbnail not showing in recording with screen sharing

Hi.Usually when I host a meeting involving screen sharing, the recording includes both mine and the participant's video for the whole meeting (in thumbnail form while screen sharing). However, when I hosted a meeting yesterday, my (the host) video th

110

22 hours ago

MarciTNewcomer

Users are getting asked for a code while using an embedded password link

I have a few clients that are getting asked to enter a code when we've provided an embedded password link - has anyone had this issue - and what was the issue/solution?

1145

14 minutes ago

Duncan-FamNewcomer

No 'Check for Updates' option

1802

1 hour ago

Mary Ft MyersNew Member

background photo

Billing & Account Management

leonardonogueirNewcomer

reembolso

olá preciso do reembolso, pois não irei dar continuidade, o pagamento foi automático, e não quero mais a conta

173

SilverDollarNewcomer

Meetings NEVER record to my computer

Control Production Studio while backstage?

vhnewviewNewcomer

Webinars

904

dkhannaNewcomer

Zoom App is not launching on my new Dell Windows 11 laptop

231

KellyNNNNew Member