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Recent Activity

Not able to change account type from Basic to Licensed

Hello,I've had a Basic account (Free) registered to my work email for some time now. Recently, the company subscribed to "Zoom Phone Pro PBX", and my email is the primary contact. So, naturally when the license arrived it was added to my account. I c...

Resolved! Enable Zoom Phone in PWA - assistance please

In the December 18 Release notes for Zoom Phone - dot point 4 notes:Zoom Phone for PWAZoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.I am r...

bjflick by Listener
  • 3304 Views
  • 10 replies
  • 1 likes

Zoom client on Azure AVD.

Hi there,We have signed the contract and are almost ready to start setting it up. The question arises - we can run clients (mostly for telephones) on our office computers, laptops and/or Azure AVD. Does anyone have experience with AVD setup? Is Azure...

AlexPRI by Listener
  • 261 Views
  • 2 replies
  • 0 likes

How do I create a cost center?

I am trying to assign a cost center to a user. I followed the instructions in the article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059652), but I don't seem to have any cost centers in my workspace. How can I create a cost ...

isvtest by Listener
  • 130 Views
  • 0 replies
  • 0 likes

Resolved! Search user for Auto Receptionist/IVR Membership

We switched to Zoom phone a few months ago, a few hundred users. Our onboarding/offboarding team is looking for a way to find out what auto receptionists/ivr's a user is connected to.We can see membership for Call Queues in the admin console, but we ...