Phone System
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Questions about Contacts on Zoom Appliances

This might turn into a feature request thread: Cloud Contacts For Office365/Outlook contacts, what is the reasoning for this not appearing under Contacts? These devices show other data (i.e. calendar events) from O365, why not contacts? I see a simil...

Resolved! Power Pack/ Power Desktop User

My team is in the process of testing power pack for deployment to receptionist and is having issues. It seems that it shows up for some users as an option but not for others that have the same exact settings (including call queues, delegation, callin...

nbrown by Listener
  • 6 replies

Changing the Default Line Key Label

By Default it looks like Zoom put in the label of a button to be "Username Extension". However some of the Yealink phones have smaller Line Key labels. Is there a way to change it in the provisioning template to say something like "LineKey1.Label." T...

RickCH by Listener
  • 5 replies

Shared line groups limitations

In this page that explains Shared line groups the following 2 seemingly contradictory statements appear. Can you confirm whether a user can be a member of more than 1 shared line group/call delegation ?Members are added to the shared line group by yo...