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Newcomer
Oct 6, 2026 5:24 PM UTC
Question

Linux client 7.2.0 / 7.2.1 cannot join webinars — JoinWebinar.qml error, no window opens (7.1.5 works)

Summary On Linux, Zoom Workplace 7.2.0 and 7.2.1 cannot join webinars from a link. The client launches and receives the zoommtg:// URL, but no webinar window ever opens. It stays on the home screen with no error dialog. Downgrading to 7.1.5 fixes it: the same link opens the "Webinar" window right away.

Environment

  • Zoom: 7.2.1.5760 and 7.2.0.5705 fail; 7.1.5.4332 works

  • OS: Arch Linux, kernel 6.18 LTS

  • Desktop: GNOME Shell 50.5, Wayland session (Zoom running via XWayland, xwayland=true, QT_QPA_PLATFORM=xcb)

  • GPU: NVIDIA RTX 3090 Ti, driver 615.71.09

Steps to reproduce

  1. Install Zoom 7.2.0 or 7.2.1 on Linux.

  2. Click a webinar join link (here a Luma event link that redirects to zoommtg://<org>.zoom.us/join?action=join&confno=...&pwd=...&confid=...).

  3. Zoom opens and the launcher logs the URL ("Zoom is running, send message to it: zoommtg://...").

Expected: the webinar join window opens. Actual: nothing happens and no webinar window is created. Restarting Zoom and clicking the link again gives the same result.

Log (~/.zoom/logs/zoom_stdout_stderr.log), logged every time the link is opened:

qrc:/qml/JoinWebinar.qml:144:9: Cannot assign to non-existent property "color"ZoomWebviewHost finally lanuch state is true

No other error follows. With 7.1.5 the same link opens a window titled "Webinar" right away.

Workarounds

  • Downgrade to 7.1.5.

  • Join through the web client: https://<org>.zoom.us/wc/join/<confno>?pwd=<pwd>.

Regular meetings were not tested on 7.2.x. Only webinar links were confirmed broken.

1 reply

Employee
Oct 12, 2026 11:17 AM UTC

Thank you for your feedback. We sincerely apologize for the inconvenience caused. We have identified the cause of the issue, and it will be fixed in the next release. In the meantime, here is a workaround: you can log in to your Zoom account via the client to avoid the problematic window.

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