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JRTessier
Explorer
Nov 12, 2026 2:53 PM UTC
Question

Recordings available after auto-delete

I am the Zoom Admin for our organization. We deliver paid lectures via webinars. We record each lecture and set auto-delete for 6 days. I have just determined that at least some of those recordings are available long after the 6-day period. For example, a recording from Oct 20 for webinar 853 8129 6619 is still available today. In the Zoom web portal it appears in the Trash. Why is it still available?

1 reply

aluyun
Community Manager
aluyun
Community Manager
Nov 12, 2026 3:59 PM UTC

Hi ​@JRTessier,

 

Thank you for participating in the community! 

That behavior is expected with Zoom’s auto-delete setting.

When you enable “Delete cloud recordings after a specified number of days”, Zoom will move the recording to Trash after that many days—it does not permanently delete it at that point. Recordings in Trash remain recoverable for 30 days, and then they’re permanently deleted (typically within 24 hours after the 30-day Trash period ends). If Trash is disabled, recordings can bypass Trash and be deleted immediately.

So your Oct 20 webinar recording can still be “available” (recoverable) today because it’s sitting in Trash within that retention window.

I hope this helps!

 

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