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After updating my Zoom client, I experienced an issue where the video of the speaker is shown on top of or overlayed over the shared screen. This makes it difficult for me to see the text on the powerpoint because the speaker's head/video is in the way. I've tried changing the format of how I view the speaker and participants (standard, gallery, on the side, etc.) but none of these work because Zoom will show both the video of the speaker above/beside the shared screen AND overlay the video of the speaker ON the shared screen/powerpoint itself. Is there a way to disable this? It's very frustrating. I'm using Zoom Workplace Version: 6.1.12 (46889).

If I had a Focusrite Scarlett 18i8 interface with 4 mic (XLR) inputs, will all 4 mics work in a Zoom meeting? If not, is there a way to use an app or something to combine all 4 inputs into a single channel so Zoom would recognize it? Thanks! Ken

I give support to my users in the state as I moved to Norway.I use the free version of zoom.In the past I was able to request remote control so I could help them quickly. My last help session was in July and it was available. But tonight I cannot find out how to ask for remote control.Is it still available?

"I'm sharing my screen, but the 'share part of screen' function is not available. What should I do?"

Hi I have a problem with the camera. The diagram appears of a mobile phone and a lock on the screen. I don't know why the zoom on my laptop is trying to use my mobile phone camera? But when I go to settings, its the only option in the drop down menu.. there is no option to use my laptop camera. What is happening here? 

I have an updated of Zoom.  Previously all of my Google Contacts were available to me within Zoom to invite to a meeting that I was scheduling.  More precisely, I had 16 Google Contacts in a Group Name within Google, so that I could invite the entire group to a meeting, without typing each individual's email address.  All of that ability seems to be gone in the new Zoom.  I am unable to invite any of my contacts, even individual to a Zoom meeting.  And yet, accounting to my Zoom account I have hundreds of Contacts that Zoom can see, but all they are, are phone numbers, no names.  How do I get me contacts with their names back into Zoom?  

How can I prevent people in waiting room from seeing who is already attending a meeting. Or how can I prevent their names from appearing within my meeting? This seems to lack privacy. 

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Hi everyone,I'm struggling since a couple of days now: I'm trying to record a side-by-side view mode with on the left the ppt and on the right multiple speakers cameras. However, it seems that I can't do that... But.. If someone else is sharing the ppt, I can. Moreover, a colleague tried on his computer with his own zoom account and was capable to do it directly but... If I'm trying with his account on my computer, it doesn't work. Can you help me please? Thanks in advance, Sophie 

I can no longer make video or phone calls using the Zoom app when logged into the company's servers via Citrix  Workspace.  I receive an error message that I need to update to a version of the Zoom VDI plugin higher than 5.15.10 (VDI plugin).  The VDI plugin on the desktop I am using to access the server through Citrix Workspace is 5.17.6 (24660).  Any ideas what the issue may be?  I didn't have any issues up until a week ago.

I've been doing Zoom meetings for a long time without a camera and never had problem until a few weeks ago.I am using the Windows app on Windows 11 (not in the browser).It use to be when I joined a meeting, I would get the prompt that said "Join with audio." And I'd join and that was fine.Now, if I try to join a meeting before it has started, when I try to join, your app thinks I want to use my cell phone camera, and I can't find any way to say "no video." I try to join the meeting and when it starts, I have no audio. So, I have to exit the meeting and join again. Then I get the prompt saying "Join with audio" and everything works as before.Wish I would get this to work the first time without video, without all this trouble.Anyone have any ideas about what I'm doing wrong?Thanks,Mark 

I updated my Zoom on my Mac and started having my camera flash, glitch, go black and white, funky colors, reflect my screen during my Zoom calls when not screen sharing. I DO NOT have an external camera connected. I have never had these problems with Zoom before. When I open photo booth or other apps that use my camera  I do not have this problem. I have restarted my computer and redownloaded Zoom. Both have not worked. 

We have a large body of participants who register for one or more unrelated meetings over the course of many months. We want to collect demographic information such as gender, age, and county, for grant reporting (we are a nonprofit.) However, we don't want participants to have to fill in this information every time they register for a meeting, because many people register for multiple meetings in a week or month. Is there a way to create a master list of participants and have a registration workflow retrieve those demographic files on matching registrant by phone number or email address?We have an enterprise license for Jotform, if anyone has built an integration solution that way. Thanks, all.

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i want to hide participants from each other so that they can only see the hosts video, but the host can see all videos. i want to make it so that participants cant see each others names either, however they should still be able to ask questions and answer polls anonymously.

Two users at my firm have attempted to call a number from the Philippines but the call is still not initiating. Zoom is already updated to the latest version and we have followed all of the steps from the article below. The Philippines is also a permitted region within our settings. Any suggestions on what could be going wrong? https://www.wikihow.com/Call-the-Philippines-from-the-United-States

I am missing two reoccuring meetings that had no end date for the past 4 years and they disappeared in early 2024.  My previous invitees can still "join" the meeting and I can too with the old link but I do not have Admin rights.  I have ZERO meetings under my "Previous" meetings tab as suggested by the Community Boards.  I need to get these two meetings back and to be Admin!!

Is there a way I can block an attendees from recording my meeting

Как собрать необходимые данные пользователей во время перехода из зала ожидания в зум?хочу пускать в зум только тех кто напишет свои данные и ответит на пару простых вопросов. Есть ли такая возможность делать такой опрос для тех кто уже зашел в зал ожидания перед тем как запустить их в сам зум?

Why have Zoom removed the option to start up with OS turned on?  Must be a reason why they would do something so stupid.  Total pain in the backside the way it resets all Prefs when its updated too.  The money they have made out of musicians using Zoom over Lockdown must be ridiculous. 

Is there a way to stop alternative hosts from receiving an email that a Zoom Recording is ready? I thought it used to be an option in settings to turn it off, but I can't find now. 

i was in the waiting room waiting for host to let me in, meeting was over msg flashed on screen saying host has ended meeting. when i contacted the host he says i was in the meeting for 50mins and it could be a network fault

Hi,I can hear everything in normal Zoom meetings. If we separate in breakoutsessions I cannot hear anything or speak. I have a chromebook and micro and tone is all on. Does anyone know what the problem could be?

I have a pro account.I would like to sign up for two licenses for one professional account organization and hold two Meetings at the same time, but I cannot.The first license will be the main license and the second license will be the sub license.The schedule will be created by the main account.I would like to hold two Meetings with the main account and two Meetings with the sub account at the same time.We have confirmed that Meetings scheduled under both the main and sub accounts can be held at the same time.What I want to know is why I cannot hold multiple Meetings scheduled under one account at the same time, even if I have two professional licenses.You cannot sign up for a business account to hold just two Meetings at the same time.Is there any way to do this?

Zoom is such an excellent tool for organizational governance meetings; the specific needs of such meetings should be supported. 1. The host and co-hosts of the meeting are likely to be officers in the organizational governance system and eligible to vote in bylaw amendments. Hosts should not be barred from voting in polls. 2. For the sake of preparing minutes afterward, it would be so helpful if the meeting recording or metadata included the attendance number (proving the quorom). Attendance can be seen live during the meeting, but if the secretary forgets to jot it down, the information is lost. Bonus suggestion: The live transcript is so helpful for preparing meeting notes. Instead of treating it exclusively as an accessibility aide, the live transcript should be as automatic as a meeting recording. Dismissing the transcript should take an extra step instead of having to hunt around to invoke it.