Meetings

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom? 

I use multiple Virtual Backgrounds and frequently need to change them in the middle of a meeting (I use the background to illustrate points in class). I am currently going into Settings/Video and manually changing the background. But I have so many, I often can't find the one I want. How can I put them in order? I want students to see me and the slide at the same time.

After attempting to start a meeting I log in, enter the site then it starts rebooting and then freezes my camera and external mouse.  I bought a new mouse thinking that the mouse I had wasn't linking up with my system. Problem still occurs.

Even though I have a fast connection Zoom is locking up in gallery view. All participant videos freeze for 10 seconds or more at a time. 

It appears to me that every window on Windows remembers it's last location and size when the application is closed.  Except Zoom Meetings.  It opens this huge oblong box covering 2/3rds of my screen every. single. time.  I move it to the side and and resize it to get my work done.  Restart, boom, back to the center.   I know, first world problems, but seriously, why can't Zoom perform like every other application?  Yes, I've shift-closed, ctrl-closed, closed following any other article I could find that would give me a clue.  (Don't get me started about the "X" in the upper right corner not closing an application.  I'm seriously thinking this app is getting a kardashian complex (huge resource usage, always has to be the center of attention, can't believe everyone doesn't know who it is..)  

I use Zoom for my yoga classes since many years without issues. Since about a month, I think since Zoom update to Workplace, I start my class sharing music from Spotify, as always, and using my Rode Wireless microphone. Suddenly, my mic disconnect and no more sounds are shared. When I try to unplug my mic or adjust the setting in Zoom, the whole app freezes and stop working. I have to start the meeting again and use my laptop microphone instead of my Rode microphone. Is there a solution to this issue??

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A host option to limit chat messages (for example, one message every 3–5 seconds per participant) would keep discussions manageable in open meetings, seminars, and classrooms.The issue: In larger meetings, even one participant can send dozens of rapid messages, burying important instructions or questions and disrupting the flow. Existing features like passwords, waiting rooms, or private links help, but many sessions must remain open or semi-open.Proposed solution: A lightweight host control to set a chat rate limit. This would not restrict normal conversation but would prevent chat flooding.Benefits:- Keeps discussions readable.- Reduces disruption in open or classroom settings.- Easy to implement as a host control.- Saves hosts and participants from unnecessary stress.Environment:Device type: MacBook Pro (Apple Silicon)Zoom version: Workplace for Mac 6.5.12 (63499)Troubleshooting: Tried existing security setting

Hola, al intentar programar una sesión de zoom para más de un día usando el enlace personal de mi página me crea la sesión pero con fecha y hora del día de hoy y envía, automáticamente, correos a los invitados. Sabéis cómo solucionarlo? Es muy incómodo.  Gracias

Hello, How can I switch off that zoom records faces of other people than me in group sessions? Thank you for your help!

When you sign in the "Stay signed in" checkbox is automatically checked by default. How can I change this so that is is NOT checked by default?

I have downloaded the windows version. When I tried to schedule a meeting the time format is in US mode. When I try to switch to the format I like, I am connected to myaccount page on the web. There the format is the preferred one.Using the settings on the windows app it directs me back to the zoom.us settings page. What can I do to have the same format in all platforms I am using my account? Thanks

I am forced to schedule my meetings, which I haven't done it so far.  My students have my personal ID and password and I just clicked in meetings and started.  Now, that option disappeared and I am forced to schedule the meeting with a calendar.  Could you help me, please? 

How can I enable 1024 HD video so my participants can see HD content? I can purchase the business version for testing 

Hello, I work in Executive recruiting and I am scheduling meetings over Zoom for our clients & candidates to meet.  I often times have several (5+) meetings at the same time or overlapping.  I do not join these meetings.  Is there any license or solution out there to schedule multiple meetings at the same time?  We have the Business plus plan and everything I understand, there is nothing better we can purchase to allow this.  Thanks!

I have been using Zoom to teach voice lessons online since Covid, and while there were sometimes some lag or freezing, I could always hear my students sing.  Starting 2-3 months ago, the audio in Zoom became increasingly more problematic, and now doesn't work any more at all for singing.  At present, I am only using Zoom for one student.  We can hear each other speak, he can hear my keyboad, and he can hear when I sing to demonstrate, but I cannot hear him half the time.  The sound cuts in and out.  Why is this?  Something obviously changed at Zoom.  There has been no change to either of our computers.  What changes did Zoom make to audio that created this problem?

 Guys, I have a problem I had error code:-202 the mail from zoom can you help me fix this Untrusted Server CertificatesYou attempted to access a server (xmpp012.zoom.us) with acertificate that is not trusted. Trusting this certificate may revealyour personal information to attackers.Error code:-202View Certificates

Hi there! I’m trying to record a Zoom meeting or webinar to my computer (not a live session — just a local recording), and I need help with the layout settings.I’m using a layout where my silhouette (the cut-out of me without the background) is placed over my shared screen (I’m sharing Canva slides). I love this effect and want only that silhouette of me visible in the recording.However, when I watch the recording, I see:The silhouette of me (which is great)Plus a second box in the top right corner showing my webcam video with a white background (which I don’t want).Is there a way to only record the silhouette overlay and remove that extra video box from the final recording? Or do I have to crop it out myself?I’m not sure what the official Zoom term is for this kind of layout — maybe it’s called "immersive view",

I am using an Android Tablet. I have the requirement to share my screen and play an video (with audio) from a website. When I share my screen, I am choosing the option to Share Audio: ON. However, I am unable to hear the audio. Video is obviously visible. To troubleshoot, I played a clip from YouTube app - I am able to hear the sound and also see the video. However, when I open YouTube on a web browser - Chorme/ Edge, I am unable to hear the audio. I have checked all the permissions for Zoom, uninstalled and reinstalled the Zoom app, etc. Nothing seem to work. Could anyone help?

I need to stress first that I've never had issues with the sound on this speaker before.  But now it seems like no matter what I do, if I try to go into a zoom meeting the volume is to the max.  I have been googling how to fix this and literally nothing does.  Let me tell you what I have tried so far: Went into setting and put the audio at almost all the way down.  Tested the audio.  Still blasting and way to high.Went into sound on my computer with the speaker.  Put it down to 2.  Tested the audio.  Still freakishly loud.Went into sound mixer.  Lowered just zoom this time.  Tested it.  Sound still louder than the music I listen to.  And I listen to rock music. Went into setting on my computer.  Went to the section where I can adjust for apps.  Lowered zoom too what is suppose to be very low.  Tested the audio.  Still so loud I'm afraid my n

I am zoom subscriber for 4 years, today when i tried to launch zoom it pop up message saying Zoom.eve - Entry Point Not FoundThe procedure entry point GetThreadDescription could not be located in the dynamic link libraryc:\user\xxx\AppData\Roaming\Zoom\bin\viper.dll I tried to uninstall zoomdelete the folder c:\user\xxx\AppData\Roaming\Zoomreinstall, but still the same i also tried to reinstall Microsoft Visual C++ 2-13 redistributable (x64) 12.0.3051and also reinstall Microsoft Visual c++ 2008 did try to sfc /scannowand restartand reinstall but still the same i still able to use zoom on my desktop on yesterday morning i am using window 10 x64bit with up to date updates please guide, thank you 

I lost live transcriptions of a meeting I held. How can I retrieve them?

I am attempting to update the email address associated with a license on one of my site's subaccounts. Initially, I created a new user account associated with the new email address, and deactivated + transferred the old account's license to the new account. However, I forgot that there was an upcoming webinar still scheduled on the old account, so I deleted the pending user and returned the license to the old account.I then remembered that I could simply update the account's sign-in email to the new email address in user management. However, when I enter the new email address and complete the captcha, I receive an error message saying that "email 'xxxxx' has already been used."I can no longer see an account associated with that email under neither users nor pending users in the subaccount, and I can confirm that the email is not in use among any other subaccounts nor our main Zoom account.Is my deleted invitation to that email address still cached

I need your help and collective wisdom, I am having some issues while sharing my PowerPoint presentations and viewing my presentation notes at the same time (I want my presentation notes to be visible only to me, not to the participants). I have both MacBook Air and mac book pro m3 laptops, I have the same issue on both.1) When I do Presentation View in PPT slideshow options, everyone can see my presentation notes in the side panel. I want only me to see the presentation notes. What can I do to prevent others from viewing them? 2) When I do Basic Screen Sharing of my PPT, I cannot see my presentation notes in the side panel. So when I choose Advanced Share Screen - and make a section of the screen, it appears as a blurry quality resolution for most participants. The framed part of the shared slide appears clear on my side, but not for everyone else. 3) Before sharing, I open my own slide in presenter mode. Then when I say share screen, on

Hello, Even though my microphone works correctly during meetings (the green level indicator moves and the test microphone feature works), my recordings contain no sound at all.I have tried both cloud recording and local recording → in both cases, the MP4 and M4A files are completely silent.My microphone is not muted during the meeting.I verified that all recording settings are enabled in my Zoom account (record active speaker, record audio file, etc.).I tested with different microphones and manually selected the device in Zoom settings.I updated Zoom to the latest version (Zoom Workplace).I restarted my computer after reinstalling.My network statistics show normal values (latency, jitter, packet loss = 0%).Despite all this, the audio track is still missing from every recording.Can you please help to