Meetings

Temos clientes fora do Brasil no idioma Inglês e Espanhol. Não temos funcionários que falem os idiomas Inglês e Espanhol, apenas Português. Neste caso queremos utilizar a plataforma Zoom para fazer o papel de Interpreter para nossos funcionários escutarem em português o que nossos clientes estiverem falando em seus idiomas nativo (Inglês e Espanhol), e que nossos clientes escutem ou em Inglês ou Espanhol o que falarmos em português. Tentamos seguir a documentação passo a passo, mas não obtivemos o resultado esperado. Nossa licença é a PRO.

How about the Q&A feature. before the last update i was able to access Q&A settings now i can even find it anywhere anymore. it is only accessible using the personal ID and this is loss of my investment right now if i create an official meeting using generated IDs i lose the Q&A feature even when i am the host

I need help with what my participants will see when they are in the waiting room before I let them into group. 

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can some

I am trying to attend a Zoom meeting using my web browser, Librewolf.  This web browser is very similar to Firefox.  So, whatever troubleshooting steps are available for Firefox should work here.I am able to join the meeting and see the other person in the meeting.But, after a few seconds, I get this messageSomething went wrong. Please close your browser try again.When I tried again, the same thing happened.

I asked my co worker for the recording and he gave me a file name “double_click_to_convert_01.zoom”. It won’t convert when I double click how do I get the recording?

The Zoom Workplace UI is too small, and I can't figure out how to change it to be bigger. I am using Kubuntu 24.10, and have Display & Monitor -> Display Configuration -> Global scale set to 175%, but Zoom Workplace seems to be ignoring this. I can't find any option to scale the whole UI; only the "Webview" thing, which seems to be the thing that shows the current time and upcoming meetings. I have also looked at ~/.config/zoomus.conf and tried setting autoScale to the opposite option (it started as true, so I set it to false), but there was no visible effect (and yes, I restarted the app). How do I scale up the UI?

 I can't see the "Record" button. I still have "Record on Computer" enabled in Settings.What could be the problem? Device: MacBook Pro (MacOS 15.6.1 (24G90))App: Zoom Workplace app version: 6.5.12 (63499)Zoom Version: Free 

 I am sharing an in-house presentation on an Epson overhead projector/screen which is for the dedicated powerpoint slides. I am working off of a laptop PC for accepting invitees and answering chat. The two screens are identified as 1 and 2 (1 is the laptop, my main display, and 2 is the projector for the powerpoint presentation). My issue is when I use my laptop keypad, the presenter is unable to advance the PowerPoint Slides. I have to select or click on powerpoint to give the control back to the remote clicker/slide advancer. How can this be remedied with settiings?

Hi, at the end of the meeting. ZOOM didn't convert the meeting. I go to manually converted from Meeting - Recording. I open the folder and then I double click the file named: "double_click_to_convert_01" and I get the message: " Failed to convert recording. There is another recording conversion in progress, please convert this recording later from Meetings>Recording". Any help?

The zoom app is causing my mackbook M4 heat, I worked with Apple support and performed all tests and identified that its Zoom which is causing the issues

I have Zoom Workplace 6.3.0 (52884) installed. The computer is trying to update to 6.4.2.During the course of the update, I receive the message that the feature I am trying to use is on a network resource that is unavailable. I am to look for “zoon InstallerFull.msi”, which cannot be located.Downloading the latest version of Zoom does not resolve anything. The computer does not accept the msi file that has been downloaded.Attempts to delete the app failed, with the same error message generated.Suggestions / Guidance please.Thank you

I have been getting help for weeks and no one can figure out why I cannot add a background photo or use Virtual backgrounds this happens on my Samsung phone as well as my chromebook. It does not give me the plus option to add a background photo and on the Chromebook when it gives me the arrow to add virtual backgrounds it comes up error occurred and it does that on the phone as well. I have tried doing this during a meeting, with my video open or my video off

How can I do a meeting with my friends but don’t have the app

For zoom meetings in my group I will copy and paste the zoom link in our chat for easy access. Recently, when I paste the link a WhatsApp phone number shows in the pasted message even though the WhatsApp number is not in the original message. When I try to edit the number out the number doesn't appear in in the edit box. What can I do to stop the WhatsApp number from appearing. I do have WhatsApp on my phone but I rarely use it and only to read messages, not send 

Hi dear community members,I hosted recently an online masterclass and I hit record & stop two times. So there are two archives in the cloud: the first one (36 seconds), the second one (1 hour two minutes).I’d love to delete the first archive, because it has no content, and leave the last one.I see both at the same time in the list of the recordings, and the system lets me see them one after another, but I want to delete the first one and leave the second one and share it with the attendees.Do you know how can I do it? I couldn’t find a way…Thank you in advance for your answer.MontserratGirona, Catalonia, Spain

Hello, I used to have a plethora of virtual backgrounds to choose from, and not there are only 5. When I click the "+" sign, my options are to add a video or image (of my own), but no other backgrounds to choose from. Just got a new MacBook but they were there last week. Anyone know how to find the other options? TIA

I have an external mic to record interviews with people during an event (to help minimize background noise) and cannot figure out how to apply it to zoom. My phone recognizes the device and completes the connection but I can’t seem to get zoom to use it. 

HI, I am using zoom on linuxno matter what i do i cant get the app icon to appear in the zoom toolbar when in a meetingi have apps available in the main zoom page but not the toolbar in a meeting which means i cant access the timer appi have synced to my online web settings and clicked the enable apps button still nothingcan you help?

I am using an individual Zoom account (not managed by an organization). When I try to enable virtual backgrounds in the Zoom app, the option is blocked or grayed out on the Zoom website, even though you are the account owner. I have already:Checked and confirmed all account-level and group-level settings for virtual backgrounds.Verified that your device supports virtual backgrounds (since it works with your personal account).Signed out and back in, and reinstalled the Zoom app.Ensured you are not signed in with multiple accounts.Confirmed your account is not managed by an organization or IT team.Despite these steps, the virtual background setting remains blocked and cannot be enabled.

After the most recent Zoom update for iPad, I’m not able to share documents from my Google Drive App or other PDFs from Safari.  There is only a blank grey screen that appears.

Okay, after updating the desktop IOS Mac Studio, now the iPhone is not showing up as an option to use for camera, even though it’s plugged in.

Our company has been getting spam Zoom invites for webinars, and because we are all on iOS, it is automatically included in our calendars, etc. As they are valid Zoom meeting requests, even just declining these meetings is a pain, so the admin has just blocked any email from zoom.us, and told everyone to use "something else." Is there a way to report these spam to Zoom? Zoom does not do customer support very well.

We conducted a meeting and the next day was sent an email from webinartv.us that our "webinar video" was available on their website. We did not agree to this and it seems that they had a fake person register and then recorded our meeting to be posted on their website. The only person that was on the registration that was not engaging and stayed on even when the meeting was over was named Jordan Spencer and had an email ending in lightconnect.space Alerting zoom about this and others.