Webinars

i keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for?

Hi guys, I wanted to know how do I get a report in zoom where it gives me the analytics of the participants. By analytics I mean how do I see the focus time, drop off rates etc during the webinar/meeting of the participants. This is something which is very important for me and was included in the reports of Demio (I recently migrated from Demio to Zoom).Please help, I urgently need to get a solution to this. Thank You.

How can I change the name of the sender that appears when participants receive their registration confirmation? Last year it was possible to change both the sender and the email address, now only the email address can be changed, but not the sender. Is there a solution for this without changing the account name?

Hello,I have a small issue with the Zoom API. When retrieving the participants of a webinar, one of them does not have a “last_name” field. However, this field is required to join our meetings/webinars.What’s even more confusing is that, when retrieving the participant list through your interfaces, the person does have a last name.How is this possible?

Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?

Description: Hello, I am experiencing an issue with the Zoom desktop client on Linux Mint. The client launches without errors, but when I try to join a meeting, nothing happens — the connection does not start, and no error messages appear.Details: Zoom version: installed from .deb package (latest official version). All dependencies are installed (ldd /usr/bin/zoom shows no missing libraries). Audio devices are recognized

I am receiving spam webinars every day, and there's no way to stop them. I have already unsubscribed from all Zoom Webinars emails, but I continue to receive them.  I have also reported these webinars, but Zoom does not take any action against them. Can anyone from Zoom explain why you don't take any action against them? Webinar ID828 4602 3920Passcode186270

I recorded a webinar and it was saved to my local computer, not the cloud as I did not realize I had to indicate the location. I would like to share a link for it. Is it possible for Zoom to provide a link? Can I upload it to the cloud and then get a link?  Thanks. 

I use Zoom for my broadcasts, but several of my students are reporting that they can't rejoin the broadcast unless I end it and start a new one. I've tested it and I'm sure they're not logged in on other devices.It's probably a problem with Zoom not recognizing when students leave the webinar.Is anyone else facing the same problem?

I am hosting a webinar but do not want attendees to be able to see/use the "raise hand" button. How do I remove that option for a webinar? Also, is it possible to prevent other panelists from seeing the # of participants/attendees and their names? Thank you

Hi,I have been looking into the possibility of using the annotation function in webinars. Looking at the compassion between webinars and meetings it shows that this is possible but I haven't been able to make this work.  Is this an option? If so what am I doing wrong? Thanks,Jordin

Hello I’m reaching out regarding a technical issue we encountered during a recent webinar hosted by our company, and I’m hoping to get some assistance in resolving it for future sessions.Here’s a summary of the issue:Whenever our executive, who served as the webinar host, unmuted themselves to speak, participants experienced significant feedback and echo.This occurred even though all participants were muted during the session.The webinar host did not personally experience any feedback or echo on their end while speaking.The host was using a laptop with built-in speakers and a built-in microphone in a private office environment.Given that participants were muted, we’re unsure what might have caused the feedback. Please help in diagnosing and resolving this issue to ensure a smooth experience for all attendees in the future. I've looked at other articles on audio feedback resulting from a second de

During 2025, we have been paying $168 for the Zoom Webinars | 1,000 Attendees – Promotion plan. I would like to ask whether there will be an increase in this fee for 2026.

I've unsubscribed from all Zoom Webinars email notifications, but I continue to receive spam emails from them. Unfortunately, Zoom lacks a strong method to report these spammers. Why don't you take measures against spammers or stop sending emails after users unsubscribe? 

I am going to run a series of trainings and want to pull attendance reports for each training session. If it is a recurring webinar, can you pull individual-level reports per session, or is it all in one report for all of them together?

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day. But once the webinar started, I noticed we only had 3 participants (normally we have 50+) and so I went and tested the link that was sent to registrants. And the link was leading to another webinar with the exact same title and exact same settings....just a different ID. Can someone help me understand how in the world this could have happened if I only had one webinar created?  Thanks!

I am trying to embed a Zoom Webinar registration form onto a page on our website using an iframe.To make the embed look seamless and match our site's branding, I need to completely hide Zoom's default header and footer on the registration page.The technical method to hide these elements is using the Custom CSS tab under the Zoom Admin Portal to Advanced to Branding.However, this Custom CSS tab is currently NOT visible in my admin account.

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:- laptop to laptop - music AOK- ⁠laptop to Cisco - music not ok with original music mode making no difference- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference- Cisco to Cisco over Zoom - music also not ok Anyone else hearing recent Cloud Room Connector music issues? Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is worsening daily with more spam webinars emerging.

Hello! What setting is it in Webinar to make it so the attendees don’t see the black squares of the cohosts when their camera is off during:1. the live session2. a hardrive recordingWhenever I feel like I have this conquered something changes and bam, same issue, Thanks!

I hosted a zoom meeting recently and (stupidly) did not manually save the chat prior to closing the meeting. For many recent webinars, the chat automatically popped up in a folder when the meeting closed - but that didn't happen this time. Is there a way to recover the chat from this meeting that I was host of? I do not think that the autosave feature was turned on. I did check my documents/zoom folder on my computer and it is not there (though several other chats are!).

we got account disabled for no reason!!! its SUPER URGET WE HAVE LIVE WEBINAR SESSION WITHIN HOURSE!!! like what is this service by zoom!!!????we did not harm any rules of the terms!!!WE NEED REVIEW NOW!!!The worst part is no one cares from zoom support and their Ai support is just LLM fluff to cover up the support!!Account got disabled on this Email: *********** 

Scenario: Webinar with an English to Spanish Interpreter. Spanish speaking attendee that has selected the Spanish Interpreters audio channel. Question: Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC? So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "cinco". Note: While testing, our Spanish speaking attendee with CC enabled could only see CC from the original audio channel. So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "five". Thanks in advance for you help.

Hi, I needed to join a zoom meeting/webinar from a logitech device which requires me to input the meeting ID and passcode.The invite link we received is using a TK code instead of a passcode. In doing some searching, it seems this is a token used webinars. Is there any way to join this webinar from a device which is unable to join meetings via the link and instead requires manually inputting the meeting ID and passcode as the only connection method?

I am setting up a webinar and want to adjust the order of the registration questions. I'm using default and custom questions. Is there a way to do this?