Webinars

I created a webinar but it is not showing up on my Outlook calendar. It does appear on my Zoom calendar. The location shows a registration link instead of the actual meeting link. The meeting link is in the body of Zoom calendar invite. Is this my personal meeting link or can anyone host or panelist click this link to join a practice session?   

Hi All,  I have prepared the follow up e-mails and added the link to deck and the recordings. But recipients got only the default side drafted by Zoom but not the links. I tried to sent he preview e-mail to myself, and I got the the links. Can anyone help me to solve the issue if you had it already.  ThanksFergul 

My webinar plan ended a few days ago and the 2-day webinar was last week. I’m looking for reports and analytics for the 2 webinars.I cannot access the analytics and reports because the plan ended, but the message on the analytics page says:Your Zoom Webinar 300 will be canceled on Jun 13, 2026. By the date, you can reactivate your webinar licenses. From Jun 13 - Jul 13, you can contact customer support to get existing Webinars' reports. After Jul 13, 2026, you will lose all your account's Webinars' data.However I cannot access any live help, only the AI agent, so cannot request the analytics and reports. How can I request the reports from a live agent to send me the reports and analytics?Thanks

I am using Webinar and want to disable the raise hand feature (no one else can raise hand) but to keep the hands raised until the Host puts the hand down. It used to be a “workaround” but isn’t working. I manage public meetings and this is a feature that makes Zoom unusable for our city council meetings. 

Hello everyone.I have two important questions regarding the creation of my event.Is the registration landing page SEO friendly on google? and Can I create a SEA campaign easiest 1-2 week beforeI have a domain name that will redirect to the registration landing page. If I insert UTMs in my link for tracking, will this tracking be lost when the site changes url?for example :  domainwww.miaouwouf.comLanding pagewww.zoom.com/miaouwouf-events/registration I have to create 3 linkswww.miaouwouf.com?utm_campaign=&utm_source=press&utm_medium=Display&utm_content=bannerwww.miaouwouf.com?utm_campaign=&utm_source=linkedin&utm_medium=Organic&utm_content=postwww.miaouwouf.com?utm_campaign=&utm_source=facebook&utm_medium=QR Code&utm_content=flyer  or do I create 3 bitly links (for example) that redirect to each link with the UTMs that end on the registration page?

I was the host of a webinar where the Interpretation feature was enabled for Spanish. One of my colleagues was recording the session locally on her computer (not to the cloud) while listening to the Spanish interpretation channel as a guest participant.During the webinar, there was an issue related to the VPN connection on her work computer. Although she remained in the session, the local recording stopped unexpectedly. Once she noticed the issue, she manually started the recording again.Unfortunately, only the second part of the recording was saved, and we appear to have lost approximately one hour from the beginning of the webinar.We would like to know whether there is any way to recover the missing portion of the local recording. Is it possible that temporary recording files were created and could still be recovered, or are there any troubleshooting steps you would recommend?

Please help me connect to the Belen meeting 

Can anyone suggest a solution to my problem please? I get no sound at all through headphones during Zoom meetings, on a Lenovo T490 laptop with Windows 10. Video audio is good, and music too, and the laptop speakers work ok. My headphones are cheap JVC ones with a lead which I plug into the audio socket on the laptop (there’s no microphone socket, so no chance of me putting it in the wrong one by mistake). Today I uninstalled and reinstalled Zoom Workspace, so it must be the latest version. I have looked through all the Audio settings, nothing seems to be incorrect (and the microphone is enabled by default). I would like to buy some new Bluetooth headphones, but I am frightened that after spending money I will still have the same problem.

Is anyone else seeing this message “This webinar has reached the maximum allowed share sound sessions” when trying to share over another person who is already sharing with sound?This seems new to 7.0.0 They only solution we found was to stop sharing sound on the shared then overtake with screen share, or have sound off on overtaking device then turn on sound once shared. It’s doable but not ideal for our workflow.

I am aware of how to embed the current iframe registration page. However, it does not work well with our site style. Event updating the branding style of the registration page does not look right. Is there any way to seamlessly embed the registration form stripped of Zoom branding with custom fonts to match our site style? We use Cognito forms for other form registrations, and it works perfectly, matching our style, minus a slight change in font, which is easy to live with.  For reference, we have the pro 1 account with only 1 host, so it seems like we might be limited. 

Zoomのウェビナー機能を使用して、企業説明会を実施しました。当ウェビナーではホスト以外にも複数の社員がパネリストとして登壇して企業説明会を実施しました。ホストが画面共有をしながら説明を行ったのですが、他のパネリストのカメラがONの状態になっていたにも関わらず、一般参加者の画面の方でパネリストのカメラが表示されず、ホストのカメラと画面共有されている画面のみ映っている状態となりました。画面共有をOFFにすると他のパネリストのカメラも表示されるものの、再びホストが画面共有を行うと、パネリストのカメラが表示されなくなってしまいます。こちらの原因をお伺いできますでしょうか。 

Hi - I have been creating polls since June 2025 and every time, I add a poll as “save as webinar poll.”  Just today, that option is no longer there.  Has anyone else experienced this?  And how do I save as a webinar poll?!  Thank you!! 

We use Zoom Webinars a lot. Attendees report tend to include several duplicates names. That is why we used Participants Reports (with the boxes for “Export with meeting data” and “Show unique users” checked) to get a report without duplicates names. Not any more. Recently we noticed that Participants Reports is generating duplicates as well although not as many as in the Attendees Report. How can we eliminate duplicates in Participants Reports?

Recently we noticed that the follow up email for webinars attendees does not reflect the updates made. We conduct many webinars and update the follow up email for attendees. Recently we found that even though the preview email sent to myself is updated, the email that attendees receive does not reflect the changes and is outdated. This is a major concern for us and generates misinformation among our attendees because, for example, we tell them in the webinar that they will receive certain information, change the follow up email to include it, verify the changes with a preview email sent to myself BUT then attendees do not receive the information. Please, what can be done to correct this terrible malfunction?

I had a webinar set up and many people registered. The zoom interface to sign up is very boring, so I switched the registration to Luma, with the Zoom integration. So that people don’t have to register in 2 places, I turned off the Zoom setting “Registration Required.” But then it permanently deleted all the email addresses who signed up on Zoom. Reversing that setting change doesn’t do anything. Very bad design.

 Zoomのウェビナーでホストではなく、パネリストが開始する方法ってありますか？

We held an event using two separate links: one for the practice session and one for the official session. The practice session was successfully recorded and appeared under “Records & Transcript,” but the official session did not, even though I’m quite sure all the necessary recording settings were enabled.Is there still any way for me to recover or access the recording?

サブスクが切れた後にアンケート再度見る方法はありますか？

previously you had to use a meeting to host several breakout sessions.Has that changed at all - can we now use a webinar to host breakout sessions?If we can - do we have to have the event license?Does anyone know if you can purchase that for a month or is it a yearly commitment? 

We are changing some roles in our organization, and I will no longer be hosting a series of repeating webinars that I have created templates for. I would like to copy those templates to another user in the same account, who will host the webinars. There doesn't seem to be a way to do this without deleting my account. I don't want to delete my account, as I will still be using it for other meetings. It seems like this is something that we should be able to do.  Is it, if so, how can we do that?   Thank you in advance for any guidance. 

I have a HubSpot form that is meant to register people to a Zoom webinar using the meeting ID. I have three of these forms and three different webinars active. For some of the forms on HubSpot there is no errors with a specific contact registering. However for the same contact on just a different webinar I am getting this error back from HubSpot and the workflow is not completing: "Got User not found error from Zoom API".All the zoom webinar ID’s are correct. The Zoom integration in HubSpot can see all three webinars and can sync to them. The strangest part is that the user with the same email can register for one webinar no problem but the other two return the error.

Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.Em meus Webinars, alguns participantes reclamam que não conseguem ver a tela compartilhada.A unica solução que consigo dar para eles que está funcionando é: Saiam da Sala e retornem, pois o pdrão é visualizar o Paletrante e a Apresentação.

Good afternoon, Zoom Team and Community. I would like to request a feature request to be added to Zoom Webinars. Our college loves conducing single-session and multi-session classes using Zoom Webinars for the following reasons: Automatic reminder emails, automatic follow-up emails, class attendees can’t accidentally or unknowingly turn their camera or microphone on, and guest speakers are able to be added as panelists.  So many reasons to love Zoom Webinars.One negative: When hosting multi-session classes (back to back Wednesdays at 1:00pm, for example) where all registrants attend both classes -- it’s not possible to Import from CSV.  As a result, we have to pay extra for a Zapier account for multi-session webinars. Request: Please allow the option to ‘Import from CSV’ for multi-session Zoom Webinars -- just like we’re able to for a single-session Zoom Webinar.I am more than happy to explain in greater detail if needed. Thanks, Chris C.St. Petersburg, Florida  

Hello, We have an integration with Zoom that uses Server-to-Server OAuth for communicating with Zoom. When we make an api call to create the webinar, it is successful. But when we try to update the same webinar, Zoom returns the following error : {    "code": 4711,    "message": "Invalid access token, does not contain scopes:[webinar:update:webinar, webinar:update:webinar:admin]."} The authorization token created has the following scopes: "scope": "meeting:write:meeting:admin meeting:read:meeting:admin meeting:write:registrant:admin meeting:write:batch_registrants:admin webinar:write:webinar:admin webinar:read:webinar:admin webinar:write:registrant:admin" When we asked the client to add the webinar:update scope, we were told that option no longer exists in zoom. Could you please help resolve this issue? Thanks! 

I use Zoom for my broadcasts, but several of my students are reporting that they can't rejoin the broadcast unless I end it and start a new one. I've tested it and I'm sure they're not logged in on other devices.It's probably a problem with Zoom not recognizing when students leave the webinar.Is anyone else facing the same problem?