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Newcomer
Mar 5, 2026 5:44 PM UTC
Question

How do I disable attendees from adding AI Notetakers (otter.ai, read.ai, fireflies.ai, etc.) to our Webinars

Attendees have been joining AI notetakers to our company webinars, and I am trying to prevent this from happening. 

I don't want to manual remove them during the live session. In the account settings I have blocked as domains Read.ai, Otter.ai. 

Do you have any recommendations? 

3 replies

MGSR
Community Manager
Community Manager
Mar 6, 2026 8:30 PM UTC

Hello ​@Events Quantuma,


Welcome to the Zoom Community! We’re glad to have you here.
 

To help prevent AI notetakers like Read.ai and Otter.ai from joining your webinars, you can:

  • Disable third-party recording applications in your Zoom App Marketplace settings to block these services from joining or recording your sessions.
  • Continue blocking their domains in your account settings, as you have done.

This should reduce the chances of these AI notetakers joining your webinars automatically

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Newcomer
Jul 24, 2026 11:03 PM UTC

There are no “Settings” in the marketplace. There is currently no location to disable automatic AI notetakers, all up. Very confusing and convoluted, and it should not be this difficult. There should be ONE location to disable ALL external notetakers. As someone who has led many software development teams, this is not difficult.

 

If I’m running a 100-person workshop, you cannot be seriously be telling people that they must do all of this to protect ones IP. Unacceptable. Because you have no way to anticipate all the possible domains. 

Guys, you really need to do better. 

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Newcomer
Apr 15, 2026 1:57 PM UTC

I had to do it through Otter ai, go into your settings in Otter, go to integrations and disconnect from zoom. all the zoom options didn’t work for me, but going through Otter worked. 

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