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Can i buy 3 admin accounts and have them together in one meeting as i need the permissions that the admins have to the 3 persons together in one meeting .  

My zoom one pro is expired today 29 Nov. Yesterday i tried to renew, but i didn't see the invoice for payment , it only show pending (status), i wondering is it it will auto renew as last year i paid by credit card. Thanks

I have just installed Zoom on my new MS Surface Pro 9 (Intel i7 with 16GB Ram). In a meeting with one other participant when I share PPT slides or a video I get an Unexpected Quit message.  This only happens when I try to share a screen or a large application such as Powerpoint or a video.  It's not happening if I share a word document for example. Also not happening if I am the only participant. It was working fine on my old Surface Pro 7. I have checked that I have the latest version (5.12.8) and I have also uninstalled and reinstalled Zoom. I have tried changing the share screen settings to remove hardware acceleration and removed TCP connection. Similarly, I have switched off hardware acceleration for video and tried changing the rendering method to Direct3D9 and Dircet3D11. None of these things have solved the problem.  I can share screen using Zoom on the browser but that is limited, and I want to be able to use the downloaded programme.  Any id

I get this error message when trying to install updates.

I have a mixed in person and online zoom meeting. When someone who is there in person asks a question - the people in the zoom portion complain that they cannot hear the question. How are people solving this issue?I\m using my laptop so the mic is facing me as I face the pc and the folks in the room are behind the laptop so the mic does not pick up what they are saying.Is there a simple solution to this short of my repeating the question?

The past two years I was able to buy a 1 month package with Zoom but I don't see that option anymore? I have the basic package but afraid some of my meetings will go over 40 mins. That is why I liked the 1 month option but not sure if that is available. Any help?

Is WMM enabled in the Zoom app or is this only handled at the WiFi router?

Hi, I have an event that we are in charge of creating the zoom webinars for the sessions over 3 days. I have one zoom webinar license and one pro. All the sessions must be webinars for the streaming aspect. With that being said, what do i need to do to run 3 concurrent sessions off of one zoom webinar license? Can it be done? Also, if not, do i need to buy multiple webinar licenses for this one customer?Thank you for your thoughts in advance. 

Hello I have. zoom Pro account which has worked fine on my MacBook Air until recently , now I continually get the attached message ,  My Wifi is fine and I have no problems connecting to zoom on my iMac  so not sure what the problem is, I'd be grateful for any advice if anyone has had the same issue ,  many thanks !!

ウェビナーで主催者・パネリストから参加者の顔を確認したいのですが、可能でしょうか？パネリスト同志がお互い顔を確認できないままで良いです。

We are recording events at the basic quality level of XXXX x 360, told you can ask ??? to up this to XXXX x 720 which means a much bigger file to download asap and clear to free up bandwidth, anyone know who to ask and if its possible lead me through it slowly.

Hi, in the last zoom-meeting with friends of mine some of us faced sound issues when sharing the screen and the sound. All users that watch and listen to the steam had bad sound output when the host or co-host who was sharing a video had following proberties What I don't know: -if this problem still exists when just the sound is shared -if this problem still occurs when using the web-client of zoom -if this problem still occurs when using an Intel processor or different audio-device What I know: -All of my firends with this issue used a LAPTOP with one of the following AMD Prozessor: 4500U or 5600H (And realtek audio drivers with versions 6.0.907.1 or 6.0.9.035.1 ) -There is no difference when sharing just the application or the whole screen-All of my friends using Desktop-PCs (Including Mac and Windows) did not have this issue even with AMD Ryzen 5 Processors -The Laptops with the issue where using the Zoom-Versions: 5.7.1  or 5.7.4 -The issue occurs with LAN-Cable & W-LAN Ma

During a talk I was giving yesterday, someone tried to logon after the talk had started.  I could see their name pop up in very small print in the left hand side of the screen, then the name moved about a bit at random leaving a trail behind it. It stopped moving after a minute or so, but the trails were left as a blue line which persisted throughout every slide for the rest of the talk . I've attached a link to the section of the talk where this occured.  Can anyone tell me what happened here and what I can do to avoid it in the future? I am dealing with a quite elderly audience here, so asking the culprit what they were doing isn''t likely to help.http://follies.org.uk/wp/wp-content/uploads/2022/11/bad-section.mp4 

Zoom Rooms controller and appliance version upgraded to latest 5.7.3 and calendar integration completed.  But we still cannot join Microsoft Teams meeting.

Ao gravar na nuvem, a gravação fica na exibição de orador, mesmo a configuração estando para galeria, como alterar

I've create a new meeting schedule using my free account. But my account has just been added to my company's paid account. What happens to the meeting I've just created? Does it still have the 40-min time limit?

My company has hired a service provider to provide a Zoom webinar service.  The service told me that the registrant import function is no longer available for attendees but only penalists.  Is that true?

Hello, My SUBSCRIPTION PERIOD will end after 6 days so i would like to renew it but i can't found  the renewal page, Also i cant check if the Auto renewal enabled or not  . Please help .. Thanks in advance ..

Hi, i’m having a hybrid meeting and want to know how/if i Can mute one participants Sound.to clarify, i do not want to mute their microphone, I just want to mute their sound on my computer (not anyone elses) best Jamie 

Hello, I am co-host on the account of someone who have a paid account. I've a basic (free) account. But now I want to have a paid account also. How can I do this? I can not upgrade, because then I get the accountsetings of the paid account from the other. Can I stay co-host on the other account and have my own paid account? Kind Regards,Angelique

Hi!  I'm hoping someone can help since my plan doesn't qualify for Zoom support with a real person.  I have a Pro plan and purchased 2 licenses for US/Canada Unlimited Calling plans.  I chose a company main number, assigned myself an extension and my colleague and extension.  I also set up a custom voicemail greeting.  When I called the main number and my extension, it just says, "The person you are trying to reach is unavailable- goodbye," and hangs up.  It's clear that if someone is trying to call me, they can't get through.  Can someone help me figure out what's going on?

At zoomtopia last week, it was mentioned that there are new reports for call queues for per-agent reports call "User Performance Reports. I can't find them anywhere in the portal, though maybe they just meant that these were going to show up in the near future; anyone know anything?I've asked our account rep but haven't heard back.d Picture of the slide from the zoomtopia session is attached.... 

Hi,I am new to Zoom. I would greatly appreciate your help and advice as to the best plan for the following requirements:- I intend to ask a tutor to teach a group of up to 12 students on Zoom.- Each lesson lasts about one hour.- The assignment consists of 12 hours, one hour a day, spread over 3 weeks.- There will be up to 5 tutors, each teaching a separate group (details as above)- Both tutors and students are on Zoom Basic.- Tutors will need Screen Sharing, Breakout Rooms, Team Chat and Whiteboarding- I will upgrade to Zoom PRO. Questions:1. Am I right in assuming that I need to buy a PRO license for each tutor?2. What about participants (students), do they need to have Zoom PRO each as well?3- Tutors will also need to speak with students, even in their "Breakout Rooms". Is that possible?4. When a tutor completes his/her assignment after 3 weeks, and they are not available for a while, can I cancel their license, and request it again if and when needed? Thank you in advance!

Dear All, I can't use Zoom with the above mentioned tablet. I tried to start a meeting but I received the following message: Update Required. Your app version needs to be 5.8.6 o higher to join this meeting. Please update to continue What shall I do? Daiana

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