Solved
Import registrants
My company has hired a service provider to provide a Zoom webinar service. The service told me that the registrant import function is no longer available for attendees but only penalists. Is that true?
Here's some screen shots from a demonstration Webinar I just created
- Create the Webinar with Registration Required. Note that it cannot be done with a recurring webinar, so ensure that Recurring Webinar is not checked.
- Click Save, then locate the webinar in the list of webinars and click on the title of the webinar (not the Edit button):
- Scroll all the way down to find the Manage Attendees section:
If the Manage Attendees section is not shown, it is because one of the pre-requisites is not met. Check the requirements from the support article (or my previous reply) and resolve any of those issues.