Products

We have a PC running Zoom client (5.14.11, which is another discussion since I do not see this version or the newest version 5.15.5 on Zooms road map list for 2023), a Magewell USB Capture HDMI 4K Plus which shows as a supported device and another laptop connected over HDMI to the Magewell. The Magewell shows up as a second camera feed even though it is supported as a content share device. Magewell is on current firmware. Are we missing something? A setting or piece of hardware? We have tried this with multiple PCs/laptops with all resulting in the same issue. Any help is appreciated.

I use a free account until I use zoom more. I set up a 30 minute meeting and checked a box to record the meeting. When the meeting started, it automatically started recording. I thought I'd be able to select start recording once the meeting started but that's OK. According to the forums and instructional tutorials, the recording goes to my computer on a free account, and I have to have a Windows version 4.0.25513.0228 or later. I have 10.0.26100 Build 26100. I've clicked on "meetings," and "recordings" to try to find it, and "computer" under recordings and it's nowhere. What am I doing wrong?

When I schedule a meeting, I want to make it visible, for all Zoom users to attend. How can I do that?

how do i set up Live captions for phone calls, for me when i receive a phone call through zoom how can i activate automatic translation? 

My # was supposed to be ported to Zoom today.  Now my order status simply says "Failed".  I'm uncertain as to where to go from here.

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I am trying to give a host key that was given to someone as a basic user.  I am trying to set it up so that one of my members can get into the zoom room with a host key so I do not have to be the only one to start it.  Room is open all the time.  meetings are at certain times but not scheduled in the zoom account.   i open the room so they can host a meeting.  The reason for this is because we do not have to have a different ID number for each meeting scheduled.  Question: 1. Can another member get into the licensed account as a basic user using the host key with out a scheduled meeting?2.  If I have to schedule a meeting for another basic member to use a host key, is there a way to change the ID to the licensed ID# so we all use the same ID#?   

I have 8 to 10 recurring meetings, a few of which I have used since 2019. All of my recurring meetings disappeared today. I last used one yesterday. I use the desktop zoom app, so I logged in to web to see if my meetings were visible in my account on web. They are not there. I then followed the support page instructions to "Recover" a meeting (this recovers a meeting that was deleted), but I am not presented with the "Recover" option in the expected place. I created a new recurring meeting and it shows up in my account in the desktop app and on web, whereas all my old recurring meetings are just gone. There is nothing in "Previous" and they are not in "Meetings." Did this happen to anyone else today?? NEW INFO that I discovered right before posting: I am able to see a

MacOS Sequioa 15.4.1.  Zoom Workplace 6.4.6. Whenever I close the application it "quit unexpectedly" and generates a crash report.I have had no problems start or running the application nor any issues with meetings or meeting features.  The only issue is that it crashes when I try to close the application. The forum doesn't allow linking text documents and I don't want to just copy the whole crash report here.  It's huge.  I think the following lines explain the high level reason for the crash. Crashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid))Exception Codes: UNKNOWN_0x32 at 0x000000011231ef42Exception Codes: 0x0000000000000032, 0x000000011231ef42

i want to sync my google docs to zoom docs but i can't. is there a way? or do they need to add it. some might wanna sync with word. i dont use microsoft office but for those who do, please add that too.

Não consigo compartilhar tela. Aparece Code 117001

On the same zoom call I made two separate records. The first one was a quick test and the the second one was the real one but it is not coming up. I have 20 witnesses that they heard that recording was started and stopped. I have a pro account and there is no mention of any limitation. How do I track down the recording?

I participate in  a number of 12 step programs that meet via Zoom.  The entry information is public, because we want to attract the public. Zoom bombers are a huge problem.  They come in, make loud noises, insult our speakers, and show disgusting images.   We do all the security stuff: enabling the waiting room, turning off renaming, removing and reporting -- but the constant need to have security taxes our resources.  Also, some days there might be a less experienced host who lets something slip for a while.  Our members are frequently traumatized by these creeps, and sometimes are afraid to come back. People come to 12 step programs because they are in the grips of life threatening addiction.  If they don't come back, they may die.  These Zoom bombers are really murderers.  This is not just a prank.  It's serious. I feel that the res

ANOTHER CRASH WOULD SOMEONE PLEASE   This has been going on for over a year.  Every time im in the  waiting room I try to join a meeting in zoom My computer crashes. Zoom will  acknowledge that im in the waiting room and when the host opens the room up zoom crashes with a box to send report to   No error but says ”something unexpectedly  happened” I have cleaned and uninstalled zoom  (I cant even  begin to tell you) about over20 times or more.   IVE reinstalled zoom to the Updated latest version.  I have a Lenovo Flex5 Windows laptop.  Ive been a very computer literate client for many years but no solutions since January 2023. HELP Ive tried everything.  CAN YOU PLEASE HELP

I am unable to join meetings that have an animated image/video for the waiting room.  It opens and then instantly crashes.  This is on a Windows 11 PC.  I am only able to join from my iPhone app.

Hi there,I would like to request the ability to use a FQDN as a SBC in BYOC.Currently we only have the option of adding a IP address which means it can only be used for one tenancy. It also limits us as we cannot have redundancy n our SBC using a SRV address for instance.  

Hi there, Looking for some support on syncing with Google Calendar. When a meeting is created in Google calendar, it syncs to the Zoom calendar. When it's deleted from Google calendar, it's deleted from the Zoom calendar. However when it's updated from Google Calendar the changes do not sync. So if the meeting ID/link is changed, or the description is updated, these updates do not sync to the zoom app or website calendar. Can you assist with this please?

While acting as host/co-host when participants raise their hands their windows move to the top left of the screen. The ZOOM bomber while playing pronography has been raising then lowering their hand making it hard to pin them and remove them. It helps to look at their name then got to the “Participate list” and seach for them and kick them out form there, rather than from the video tiles. I would like to disable this so they don't move around the screen when quickly raising and lowering their hand. Thanks

Hello, I need help deleting a product from the shopping cart. I cannot find a delete button! Thank you so much!

dün akşam 20:00 da açtığım derste sohbetten bazı öğrenciler yazamamış. ışıl adındaki öğrenci yazdı bunu.bu sorunu daha önceden başka birkaç öğrenci de söylemişti. In the lesson I opened yesterday evening at 8:00 PM, some students couldn't write in the chat. A student named Işıl mentioned this. A few other students had also mentioned this problem before."

Hi! I want to change my email address for my Zoom account but I am not sure if the chat history will still be restored after setting it?

How does an authorized member login to the account and schedule meetings using their name. 

Why did Zoom change the view of meetings? We use to see all of the meetings scheduled for an infinite amount of time - now it's been limited to 3 months.  And, when I try changing the dates to see my scheduled meetings past the 3 month view, my meetings do not show up.  The update to this does not make any sense and the functionality designed to make up for it, does not work.  Please advise how I can access and see all of my scheduled meetings.

Hi,   Having followed countless "guides" to get Zoom to cloud record in HD I still end up in 360 vertical resolution.  I have a paid account, my client is set to HD and my user settings are set to record in HD (Meeting-HD Video Quality in settings).  I have a good strong internet connection and have tested on mac and PCs with different, but always strong, internet connections.  I have the latest client. There are guides that add the most weird "requirements" and so also, I always use the client in full screen and in speaker view.  I have the lowest number of people visible in the gallery. I have recording set to start as default and I always have original sound switched to on.What else?  Well I join the meeting 10 minutes or more before anyone else and so I can't for the life of me see how their settings willl affect my recordings.  I've even tried test recordings with no one else present.  Nothi

This is very sad to see that Zoom developers do not pay attention to add the Ukrainian language to the platform. However, it is really important for every Ukrainian person to give them a crucial opportunity to use this app in their native language. Not everyone knows English to use Zoom, so many people have no choice but to use Russian because it is more understandable for them. It is really hard to use Russian, especially when you consider the fact that the Russian invasion is still ongoing and when the fight for our native language, which has been tortured and attempted to be destroyed by Russia for many centuries, is really important and cannot be ignored in all or some areas of life. Dear Zoom developers, I am fairly asking you to consider adding the Ukrainian language to Zoom. Ukrainians, who represent a mentionable number of Zoom users, simply need a basic thing - integration of their native language. T