Meetings

I have tried to disable the virtual background on my apple laptop. The "none" button is highlighted but the background remains. I can blur the background, but I cannot remove it. I have the basic package. I have used the virtual agent and read all the instructions. None of them have solved this issue. 

Since downloading the Windows 11 update, I am unable to access any of the apps during a meeting.  I am trying to get into the Virtual Background App, and everytime I click on the icon it disappears and nothing happens.

My video has been configured to mirror. And I can see the mirroring while the meeting is ongoing. But once it ends and the recording is downloaded, the recorded file doesn't have mirroring. I have a Macbook Air M3. Is there a solution to this?

I have the desktop app, version 6.5.7 installed on my Mac (M1 running Sequoia 15.5) and have a Focusrite 4i4 Audio Interface connected to it. When I go to test my speakers, I hear audio over the speakers connected to my Audio Interface. However, when I go to test my microphone, no signal is detected. I've tried selecting my interface, the mic in my monitor, using the mics on my two iPhones, nothing works. If I log into Zoom using my browser, and select my audio interface, the mic is detected as are all the mics on my system.You would think that this is a simple permissions issue, except that I've granted the Zoom app the necessary permissions to use the microphones. I've tried uninstalling the app and re-installing, doing a complete reboot but nothing I try lets the mics work through the app. Anyone experienced this or know what the issue might be?

I have a private room that I'm sharing  with my team. They all use the same meeting URL every day and the same host key from my account. I used to be a team member in another team that had the same type of setup, only this time around I'm the owner of the account and it's my private room URL, not another persons private room. When I was a user of that in prior years everyone in the team was able to create breakout rooms after claiming host, however my team mates are not able to create breakout rooms after claiming host. I have looked trough all the settings in my profile page and inside Zoom PMI settings but there's nothing there to explain this. We are all using desktop application and there's a mix between iOS and W10. Just like it used to be in my prior team.  So it's the same setup with different outcome. What's up with that?  When someone other than me claims host, are they defined as "Co host"? I see this title occurs alot in

Nothing I do allows me to use my actual background. Clicking None just gets me blue sky. I can use photos but I want no virtual background. Reinstalling does nothing to help.

Really at a loss here. Connected my Galaxy Buds 3, all worked fine. Closed Zoom during a break, started back up, tested Buds before logging in - worked fine. Once I got into the room however, the microphone stopped working. I double checked that the Buds were chosen as both Speakers and Microphone, independently and "Same as System." Tried testing them while in the room, sound was fine, but zero microphone.  As soon as I plugged in my old USB headset, instantly everything worked. I read that there had been compatibility issues with earlier versions of Galaxy Buds, but still?Thoughts?

I record in cloud of zoom not in my computer. When I download the video the resolution is Recording_640x360.mp4 But my resolution in OBS is 1280. I don´t know why the recolution is lower. When i do test to check all one pass. Best regards

Hi. My preferred pronouns have changed and I am unable to edit them. When I look at my profile in the app I can see my pronouns listed but when I click to change them nothing happens. I am able to edit my screen name so the app is otherwise working. I have checked and I'm definitely on the latest version of the software. I can unshare them, but I don't *want* to unshare them, I want them to be there but correct 😞  On android phone but I've also tried on my laptop. No error messages, just, nothing happens.  Hope someone can help! 

I used to record my ppt presentations as videos and my image was visible in a little window I could move to where i wanted it before hitting 'record'.  I simply shared the screen and then opened the PPT - I did not select PPT as background. Later I added a 2nd screen and was advised to change some settings but can't remember which ones now and I don't know if it's because of that or because of the 2025 zoom update but now, when I record I can't see that little image to move it anymore.  If I just open a PPT and start recording I can't see it, but when I view the video there it is - I have no choice about where it is placed.When I try to use the options on the right, instead of stretching my presentation right across the screen they center it and in that case I am able to move my image but now the ppt is centered, I'm not in front of it anymore where I want to be. Can anybody tell me what is wrong? I've spent hours playing with this, so many opti

Hello,I recorded a Zoom meeting in the cloud, as art of my membership business. I edited the video using Zoom's trimming tool, and both the video and audio looked perfectly fine. When I downloaded the trimmed files and tried to play them, the video did not appear, but the audio played fine. I tested these files on VLC Media Player, Camtasia Studio, and DaVinci Resolve.  I then reverted the video and downloaded the originals...no luck with any of these, either. Same issue. I have previously downloaded and played many videos from Zoom with no problem, using these same tools. Today, I tried to play back the recording in the Zoom Hub and received the following message: "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." Is there someone at Zoom who can help recover my recording? I received no error code. I am working on a Dell Alienw

Previously when scheduling a meeting, there were fields to enter the time of the meeting, ie, 7pm to 9pm.  Within the past month when scheduling a meeting, there are no fields to enter the specific meeting time.  The invite template just shows the date fields.  Is there something I'm missing or has the invite window changed?   Thanks

Someone, I need some urgent help. My Zoom or my MacBook Air is having some troubles. The case is, that the virtual blue color is being set as default background on my video thought I don't choose any virtual screen. Some blur blue color is set on as background, but I want to use Zoom to show around the town as virtual tour, so I don't need any virtual background. Would you please someone help what's going on?

Hello! I am encountering an issue where all the meetings I have scheduled show as "My Name Zoom Meeting" instead of "Meeting to Discuss Budget YR 2024" (examples) in the zoom application under "meetings" menu.  Has anyone seen this behavior? I schedule all my meetings through Outlook extension. Rarely in the Zoom application directly. Using Windows 10 Enterprise.  Thank you!

Hi all,I'm wondering if it is possible to record each participant's camera as a seperate video and audio file, as well as recording the group screen as a sperate video file too?  Or can you only get the multi screen recording?Thanks in advance for your help!

Hello, i trying to streamline my business and looking for a solution that i dont have to manually share the recording with attendees of my zoom meeting . Yes there is an oprion of an email template but i am trying to have less work with this. i would like to autmatically get attendees the email that the meeting assets are ready. so my clients can download it instead of me doing this manually . ps i am on cloudrecordings thank you so much in advance

今回、家のネット接続変更と、携帯の買い替えをしたところ、家でのPCのメール変更は今まだ以前使っていたメールアドレスが有効なので、難しかったですがうまくできました。でも、携帯の方のアドレスは、携帯電話を破棄してしまいアドレスも返却したためうまくできません。

Hello!I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link. I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings. Thank you in advance, I appreciate your help!

On a Mac the Zoom Workspace app lets you delete or override most but not all Keyboard shortcuts.  e.g. Command 1 can't be changed from "Move to a specific tab".   There's no menu bar option for Zoom  for "Move to a specific tab" which could be used within MacOS Keyboard Shortcuts to override the behavior. Anyone know of a way to delete / override these locked keyboard shortcuts?   thanks   

When joining a meeting, there is an error code 13215 displayed. We are not sure what the cause. Would you pls help me to solve the issue. (Zoom accout have been paid)

Hola a todos espero que alguien me pueda ayudar, tengo un problema y es el siguiente, al momento que estoy compartiendo un video o un audio en una Reunión, este le suena mal a las demás personas como si tuviera una distorsión, yo la puedo escuchar bien, pero los otros no. Ya reinstale la aplicación en mi pc, hasta formatee mi pc haber si así mejoraba pero nada, espero que alguien me pueda ayudar a encontrar una solución ya que me perjudica esto por mi trabajo.

I used the Zoom Outlook Plugin to schedule a meeting. Before the meeting took place, I moved the meeting time till later that day. Once I hit the Send Update button, this message popped up "The event description will be replaced with the Zoom default invitation" (see attached screenshot). So, now the meeting no longer has the agenda text (event description) that I had originally included (so that attendees would know what the meeting was about).   Any ideas on why this happens and more importantly how to prevent it in the future?   FYI, this happened to me with a previous rescheduled meeting too and I've been searching around for this Plugin message without success.

Zoom 6.6.0 and earlier 6.x versions suddenly stopped playing back stereo audio on Linux. I have original sound for musicians enabled and stereo audio selected. It does not matter if high fidelity mode or echo cancellation are enabled. Other people in the meeting get stereo audio from me, but I am only getting mono back. The other side has stereo audio enabled and other meeting participants can hear them in stereo quality.The Linux audio system seems to work fine: When connect a DAW like Reaper instead of Zoom to the same audio ports, stereo audio is recorded and sent back.I am using Ubuntu Studio 24.04 with the default Pipewire sound system.

I have a Zoom meeting with a panel of three to four speakers and two people doing signing. The people signing will be changing every 15 minutes. My plan is to spotlight all of the panelists and the person who is actively signing. I planned on using "Replace Spotlight" when they pass off every 15 minutes. I cannot see how I can designate who the new person is replacing when I hit "Replace Spotlight"; it removes all Spotlights and just makes the new signer as having the Spotlight.  Looking for a solution. Hope this makes sense.

Dear Zoom Support, I am a licensed paid Zoom host, and I am experiencing a serious issue with annotation tools on the Android app. I no longer have access to the Text (T) tool or the full set of 12 colours when annotating while sharing my screen. My annotation options are now limited to Pencil, Spotlight, Pen, Highlighter, Line, Rectangle, Oval, Undo, Redo, Clear, and only 5 colours (yellow, green, red, blue, black). This happens on both my Samsung Galaxy Tab A9 and Samsung Galaxy A73 phone. I have already tried uninstalling and reinstalling Zoom, but the issue remains. Strangely, my students still have access to the Text tool and more colours on their devices, while I do not, even though I am the paying licensed host.  This problem makes it very difficult to run my classes, as I rely on annotating shared documents (not the whiteboard).