Meetings

I'm getting no audio on Zoom. I can hear them but they can't hear me. I get a dialog box calledChoose One of the audio conference options. Then in red: Leave Computer Audio Failed to detect your microphone. Please makesure your microphone is properly connected

I noticed an issue when someone is speaking on Zoom and another person starts talking at the same time, the audio cuts off on the other person entirely and you can see the person's lips moving but no audio coming out. This is an issue that was previously fixed but I recently updated Zoom to 6.2.3 and now this issue is happening again. How do I fix this or is there a way to download a previous version of Zoom where this wasn't an issue?

Hello.  I am on Version: 6.2.0 (1855) and when I try to share my screen or a document with my meeting participants, I get a black screen.  I can't see anything and neither can they.  The only thing I can share successfully, is the Whiteboard.  Any ideas?

The Zoom International Dial-in Numbers does not show up in the invite.I only see a zoom link.I did turn on "Show international numbers link on the invitation email" from the setting.  In the actual invite setting on outlook calendar,I tried to turn on "telephone and computer audio", but it keeps going back to only " computer audio" can anyone please help!?? Thanks.

I record my classes to the cloud. I am in gallery view, and that is the view that is recorded. But when I am screen sharing, the recording shows only the active speaker. I believe my settings are correct: Under 'Settings' and 'Cloud Recording' I have selected 'Record gallery view with shared screen'.  

Hi my name is Abby and I am hard of hearing and I've been trying to find a way to have an ASl interpreter on  zooms because someone told me that is a thing and I can not see to find it and its really annoying me because I don't understand what people are saying to me when they are talking

My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

Hi - whenever I screen share (joining Zoom from my Chrome browser) the microphone access is not activated when I screen share. This seems to be a relatively new issue.  I've also had the same issue when I've tried to use Chrome from the web store (see image below). I haven't tried joining via the Zoom for Chrome PWA.  I use Zoom quite frequently for presentations as not everyone has Microsoft Teams or uses Google Meet. This is turning into a professional disaster - would appreciate any assistance. Was not an issue when I paid for Zoom premium!

My last few Zoom meetings with a friend - he initiates and I join - his video is completely pixelated. He sees my video clearly, he sees his own camera clearly. I have tried uninstalling Zoom and reinstalling, changing HD to Non HD settings on both ends - no change.     

I have recently create a zoom invitation link, but when i went to copy invitation the link is not the same as what i have created. (ie: the meeting code and passcode is not the same) is there an error or system issue?

I hosted a webinar today that's divided into 4 parts. I recorded the webinar, paused the recording during a break, and continued with the recording after the break. I ended the recording after the first 2 parts so the file would not be too big. I repeated the same process for the next part of the webinar.  Now, I can only find the first part of the recording; the rest is gone. I normally do this for the webinar, and there have never been any problems before. I tried contacting Zoom support, but all they said was there were no active accounts under my email address when clearly I was logged in throughout my whole meeting.  Can anyone please help ? 😞 

¿Si actualizo mi plan de pago (ahora lo tengo gratis) puedo recuperar las grabaciones que tenia en la nube?

i need help with my Zoom account. I've lost access to the 2FA and recovery key backup, but I still have my email and password. Currently, I'm stuck because the TOTP is blocking me from logging in. I tried contacting support through chat, but it was unhelpful. Any advice on how to remove 2FA from my account would be greatly appreciated.

Hey! I am Ukrainian but im in Germany for 4 weeks. How can I have a free access here?

Dear community,  I keep encountering an issue that I hope has a simple solution. When setting up my recurring meetings, I typically schedule them for a duration of about two months, with meetings recurring at the same time from Monday to Thursday. To set this up, I select a daily recurrence schedule and then manually delete each Friday, Saturday, and Sunday. This process feels inefficient and somewhat unnecessary, especially since my Google Calendar still shows the meetings scheduled for all those days, requiring me to repeat the process (which might be a separate issue to address). I'm wondering if there's a smarter way to handle this.Thank you in advance for you replies.          

Very recently, URLs for Zoom meetings sent from a Gmail account and received by another Gmail account are modified and do not work.  The change is slight:  the end of every link is changed from   “registration#/registration”   to   “registration%23/registration” .  I realize that  "%23"  is the URL encoded version of  “#”.   However, that is the only change in the received (non-working) URL.  Additionally, when viewing the outgoing email in the "Sent" folder, the same change is evident in the sent email.  For some reason, Gmail seems to be modifying the email as it goes out.  HOWEVER, the same email with the URLs for the Zoom meetings received in Outlook is fine and does not have the modified URLs.  I'm stumped.  Any ideas???

Dear Sir,Yesterday afternoon I made a recording on clouds; however my recording had just been disabled due to exceeding the clouds storage.Now I've just upgraded my clouds capacity. Can I get that recording which was made after my recording was disabled?ThanksRita Nahda***********

As an admin, how to require participants to enter name when joining a meeting via phone call?

How do I setup zoom with macbook pro and a 12 channel mixing board in a church setting? 

I have a new laptop, Dell 12th Gen Intel(R) Core(TM) i7-1255U   1.70 GHz, using Windows 11.Sharing music is not working. I've tested microphones, speakers - they work well when using them generally, no issues with playing music when not on Zoom.But when I'm on Zoom, sharing sound, the music comes in and out and mostly disappears. I've tried mono and stereo and other settings, makes no difference.The issue also occurred when attending an event with music and voice. When the person was speaking the sound on Zoom was fine, when music was played it was terrible, in and out and disappearing. I know how to share music, have done it heaps of times on previous laptop. Used two different music programs, same issue (iTunes, Windows). Assistance greatly appreciated. Thank you.

I use a Livetrak L-8 sound mixer. It is connected to my desktop (HPZ440 workstation). For Zoom Meeting, I lead songs using a microphone and a guitar. They are connected to the L-8 sound mixer so that my audience can hear my singing and guitar clearly. I use ethernet to ensure stable connection. I have a 1Ghz fibre broadband subscription.  I was told that sound mixer is the best approach, but I have failed to get good sound to the participants of the meeting. The vocal is scratchy and the guitar sound is choppy and at times inaudible. I have already selected the original sound (see attached screenshots) In fact it is worse than when I was using the TASCAM recorder/mic as a single audio input, directly connected to my desktop. Can anyone advise if there is something that I have missed? Thanks.

My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

We have a recording which is giving errors and we need support.  We currently have 23 Zoom Business users and 7 Rooms but chat and phone support says we don't qualify?

When I started using Zoom, using the Annotate Draw tool gave me a very thin line. But, sometime in the past 6 months, the thinnest line I can select is a fat line -- similar to the thicker option previously.  How do I get that very thin line back?  The pic attached shows the thinnest line I can get. 

2 weeks ago some problems with the conference began. My home Wi-Fi often doesn't allow me to see or hear participants. And participants can't see or hear me. I have to distribute the mobile Internet from my mobile phone. Sometimes everything is fine, sometimes it's bad. And it's not just me. I live in Russia, and many students have the same problem. The provider says that there are no problems on their side, no restrictions. Perhaps Zoom itself did something and the difficulties appeared. Please tell me what the problem could be. Speed of my router is good.