Meetings

I am looking for a detailed report of the participants list of zoom meeting which includes the IP Address and mac address of the devices that they used to join the meeting

Today I suddenly stopped hearing anyone on video conferences. I tried all the speakers that work, but all in vain. I can't hear the sound at all. It's not my laptop problem, because I can hear any other sites just fine, but not Zoom. I checked my speakers several times, but to no avail. My camera works, my microphones work (all), but I can't hear anything from Zoom. The version is the latest.Reinstalling didn't help. The only way to get Zoom to work today is to connect from my phone, which is not very convenient. How can I fix this, because I really need Zoom for my studies. I've never had this problem before, but today it just doesn't work at all.What to do and how to fix it?

When I send a meeting invite the email does not go thru. She does not receive the invite. I CAN send her a message from Gmail separate from Zoom so I know our emails work. ???

I updated Zoom on my personal laptop a month ago and lost the microphone capability, and the app. I now use a USB attached microphone for my Zoom calls, and have to open a downloaded Zoom folder when I want to use it.I updated Zoom a week ago, and when invited to a Zoom my camera was not working, in addition to having to use a USB microphone.How can I get my microphone and camera features back?Can I ever get the App back, so it's easily accessible?

Anyone encounter this issue with not able to enable the video function using my Macbook with Ventura version?  It show three selections  1) Facetime HD camera ( buildt in)2) X desk view camera3) X cameraBut when you select one, it remain disable it. I will need to enable the video for my work. Any solutions for this?

Hola tengo 4 cuentas empresariales y lo que que queremos hacer es saber los pasos de como desactivar el icono de zoom apps o Aplicaciones cuando los invitados entre a las reuniones y también queremos saber los pasos a seguir de como desactivar en Zoom el Read.AI y sino se puede (ya que es una aplicación de terceros) como lo puedo bloquear en mi consola de zoom workplace. Gracias y Saludos.

I just upgraded to the pro version and I have a work email and a personal email. the pro version was purchased under my personal email and I sign in with my personal account. I just scheduled a meeting and the responses are arriving in my WORK email inbox!! How can I make them come to my personal email?(I plan on retiring at the end of the year, so my work email will go away, so I need to get this resolved asap.TIA!!! 

Dear Zoom Support Team, I am using a Mac computer. I am encountering an issue with my video feed not appearing while screen sharing during Zoom meetings.I have gone through all the suggested settings, including:Ensuring I am using the latest version of the Zoom application.Checking the operating system version of my computer (macOS).Making sure my camera is turned on and selected correctly in the video settings.Checking the "Optimize for video clip" option in the screen sharing settings.Checking the "Record video during screen sharing" option in the recording settings.Despite this, when I share my screen, specifically a web page, my video feed does not appear on the screen.I would greatly appreciate it if you could help me resolve this issue.Sincerely, Additional information you can add:A detailed description of the steps you take to share you

 Issue Description:During meetings, my computer experiences several issues:Attempting to open another app or moving the participants panel causes the screen to glitch and the computer to freeze.Instead of hearing other participants, I hear squeaky, machine-like sounds.Occasionally, the screen darkens completely, making the computer unresponsive until I perform a shutdown and restart.My device is a lenovo yoga pro 7 laptop. I have Windows 11.The zoom version is 6.1.12 (46889).Thanks in advance!

The built in microphone on my iMac stopped working in zoom. It works properly in all other video meeting software. There is no error, and it shows that it's working but the volume is extremely low and inaudible on the other end. I uninstalled zoom, and then reinstalled and that helped for a day, then stopped working again. I also made sure I had the apple silicon version of Zoom, which again worked for one day and then stopped. The only thing that has worked is to use my iPhone as the mic for zoom.To be clear, there are no error codes, it's just that the volume from the built in mic is so low that it's inaudible.

I have the latest updates. I used to start a meeting as and when required. Now I am faced with a calendar and no obvious ways of doing anything but a scheduled meeting. I cannot get past the link calendar page which I don't need at this time.

Dear Zoom Support,I am currently using Zoom on a MacBook Air M1 running MacOS Sequoia. Unfortunately, I am unable to share my iPad screen via AirPlay during Zoom meetings.Could you please provide assistance on how to resolve this issue?Thank you for your support.Best regardsAlongkorn Saetung 

My issue is that if I'm in a call (not sharing my screen) I can talk and hear others and they can hear me well too, but also everyone can hear my computer sounds. Everything. My notifications, spotify, youtube, every sound on my computer. The headset has a mute button which obviously only mutes the mic of the headset but not the sounds from my computer, if I'm muting myself from zoom it mutes everthing as expected.Any guess how to fix it?(Using a Turtle Beach RECON 500 on a mac.)

I have a meeting tomorrow with a larger group of about 40 people.   The person making a presentation just informed me they are having issues and would like me to share and operate the PowerPoint presentation while they speak.  I would like the attendees to see the PP presentation and the speakers video at the same time, if at all possible.    Should I just share my screen with the PP presentation?  If attendees have side by side activated, will they see the shared PP and the speaker? It there a better way to make this go smoothly? Can I use my pc to log in as HOST ... and then also log in on my laptop as a regular user?  If I shared the PP on my laptop, can I  (on my HOST PC)  choose to spotlight the shared presentation AND the speaker? I'm thinking thru this pretty fast, and thinking that may not work. Any ides on how to make

Hello, We have the Shure MV88+ Kit and using it for Zoom meetings using iPhone.We have an issue that there is no way to hear the other participants without speakers, that connects with 3.5mm jack to the mic output.With one iphone (iPhone SE 2023) the speakers work, and we can hear the participants, however, only in low volume, otherwise we get a strong "feedback" noise, so I must reduce the volume.With another iphone (XS) the speakers does not play sound at all. We tried many things:connecting the speakers before zoomor during the meetingconnecting the mic during/before the meetingtried to change the settings of the output...But the issue persists.The iphone details are attached. This is the iphone where the speakers does not play any sound with.Also a photo of how the external speakers are jacked to the back of the mic is attached as well. 

Hi!I have a question about filters to videos: unfortunately, in my version I don't see an option to add the picture itself, although it is indicated on the site. Maybe there is a more up-to-date instruction? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062112#h_01F8BB9FJKQSX99121GZ0C7WCB It would be great to be able to use the 6 hats technique in zoom when brainstorming. To do this, you would need to have an option in the filters to choose between Edward de Bono's 6 thinking hats: white, black, yellow, green, blue, red. It's a simple idea, but I'm sure it could greatly improve the quality of calls in Zoom.

is it possible to display a clickable link, for example an offer price, during the meeting that the participants can click on? I don't mean in chat.

I have to teach tonight and have uninstalled and reinstalled only to get this message: 'You have macOS 10.15.7. The application requires macOS 11.0 or later. 'Any help appreciated!Jenni

After enable HDR in video setting in Citrix , the Video option screen and Video is hanged. How can I turn it off or open the zoom without enabling HDR?

My laptop won't let me download and install the Zoom PC App. Every time I'm about to finish to download and install the app, it shows the pop up that contact the software manufacturer for assistance. My laptop is also good. It's Dell latitude 7280 corei5 6th generation. It's driving me crazy. Has anyone found a way to get past this and successfully install Zoom? Please Zoom support help me when I go to this link https://zoom.us/download/ I can't Download the app. I need your help.

This has happened to, at least, two Zoom calls with different users.  They are sharing their screen and mouse icon changes from a pointer.  At this point, it no longer works with whatever application they are showing me. The work around has been for me to force share my screen (their mouse d/n work).  They then get control of their mouse.  I stop my share and they share the screen again.  That usually lasts a few minutes and we have to repeat.  I believe I am on the latest version of Zoom (auto update). I doubt they have the desktop version installed but I do. Any idea what setting needs to be changed here?

Hello, I am running the Zoom silicon client on a Macbook Pro M3 Pro. I use an Anker PowerConf 200. Since updating to 6.0.x, I get the spinning beach ball and then encounter an error when I join a meeting about 95% of the time that says my background isn't loading, and do I want to continue. If I open the meeting using my default laptop camera, I get the same error when I try to change to my external camera.I then get an error in a window saying that my mic won't work and everything freezes. I have to leave the meeting and try again, which sometimes works but not always. Sometimes I have to reboot. Sometimes I can get away with restarting my finder and killing the Zoom client. This *only* happens in Zoom. It does not happen in Teams. It does not happen in Google Meet. It does not happen in Facetime. However, once it happens in Zoom, I have to restart my entire system to use my camera again in another app. 

I cant access my recordings and this has not happened before. Mp4 files not showing

When you have the waiting room enabled, and there are people in the waiting room, you will get a pop-up on the bottom right of the screen.  It tells you there are # people entered the waiting room. It has a button to view.   We want the waiting room but with 10 or so co-hosts managing a large Zoom with multiple breakout rooms. we hate the pop-up on the bottom right that tells us there are people in the waiting room. We know they are there. That pop-up gets in the way of us answering the chat! It is so annoying and I don't see a way to turn it off.   Attached is a screenshot of the notification that we desperately want to turn off! 

I used to be able to share desktop (rather than share PowerPoint) and then position my webcam where I wanted it, then stretch to enlarge the webcam to the desired size, and the recording would capture the large webcam because I had positioned in on my shared desktop.  See examples attached.  Now, when I try, the recording always just show the default webcam small size in the upper-right.  How can I achieve the desired result which is to show position and stretch the webcam larger and get it to appear as such in the recording?