Meetings

 I have several meetings that I want to record and share access to at points throughout the year, but once a meeting is recorded to the cloud, how long is this recording kept on the cloud before it is automatically deleted? I've searched and can find no details, Delete cloud recordings and transcripts after a specific number of days is not active in the settings, but there must be a 'max' amount of time they are kept?  

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I prefer the older version, the one without all the icons at the bottom of the screen which shift around and are hard to press if you have a screen protector on your iPad, but what is even more annoying is zoom keeps reverting back and forth from old to new. Maybe it depends on whose zoom I am in. Maybe it has something to do with the tides. Who knows? One time I ran a friend's zoom for him, typing in his host key,  and when I tried to start up my own zoom I had to get my own host key. Upon doing that, it switched to the old format, which was nice. What gives? Any way to have the old format all the time? Any way to stop the switching nonsense?

Hi, how can I improve I would like to upload zoom recordings to a youtube channel, but as we know the quality is reduced in zoom.  I only want to record myself.I have a paid version of zoom, I have selected HD, I use a logitec brio 4k, so how can I get 1080p? Someone mentioned I can email zoom and they can adjust something from their side?? Any help appreciated. Pete 

Hi Everyone, Hope all is well. I'm a sys admin, and I'm trying to write an install script that will install Zoom (windows MSI x64) with specific settings using the switches that Zoom provides here. All of the switches work except for one, which is vital. Essentially, I'm trying to do the following with my script:Prefill the company domain field in Zoom with our org's domainUsed zSSOHost = "<org>" - This worked without issueUse embedded browser to launch SSO auth windowUsed zRecommended="EnableEmbedBrowserForSSO=1" - This worked without issueDefault to SSO login upon launch (So that the user is prompted with "Sign in with SSO" window upon launch)Used "zRecommend="AutoSSOLogin=1" which causes the SSO login window to auto launch

What are the prerequisites for SSO configuration? I found information in the account section and it mentions I need a minimum of 10 host licenses. Is what I found accurate?  So all I would need is a business plan and only 10 hosts licenses? Would large meeting or webinars licenses differ?

Hi everyone,A client of mine would like to use the Closed Caption setting to save a copy of the meeting transcript. Due to the nature of their business, they will not be recording the meetings, they only want a transcript for reference.  We need to know if Zoom retains a copy of transcripts that were created using the closed captioning function when meetings were NOT recorded.  Does anyone know the answer to this??  Thanks in advance! 

On a regular basis the video pauses for a second or is delayed. I also get a message that my internet connection is "unstable". Any ideas? I've had Spectrum come out and they say the internet connection is ok. They even gave me a new modem.

Can the team please look at the log in page. Every time a user is typing their username, the cookies box pops up and interrupts the input. It is extremely frustrating.

Hello, The turn off original sound button is missing in my advanced settings, Can anyone assist me. HELP!!!!  

Hi Team, I am looking for some support around an issue that I am facing -  recently I downloaded the latest version of zoom on my MAC laptop and from thereon I am seeing a strange behavior, let me explain the scenario step by step :-  Step 1 : I am in a group meeting and the zoom host put a spotlight on me. Step 2: The host then put a spotlight on one more person. Lets say Person 2. Step 3: Now I am in the speaker view on my zoom and I see myself and Person 2 in spotlight and it appears "vertical" in my laptop, I see myself at the top and Person 2 is at the bottom. Step 4 : However, previously under this same situation (as mentioned from Step 1-3), I was able to see myself and Person2 in a side by side view when spotlighted. I want the old view back where I can see myself and the Person2 in a side by side view. What is the setting I am missing? How can I go back to my old view since it's

Recent versions (currently running 6.1.1) of the Zoom application (both .deb and .rpm packages) took over window decorations. Specifically, they took over the window title bar and its pop-up menus. It is a problem with the main window, as without special shortcuts, one has no place to grab and move the window using a mouse or trackpad. It is a problem both in the main and meeting windows, as I no longer have access to the window manager's functions, like "Always on top," which are especially handy for the meeting windows. Interfering with standard environment features that users are accustomed to is not a winning strategy and is a questionable interface decision. May it be that I missed how to re-enable the old interface? Currently on Fedora 40, Wayland, Gnome 46.

Hi, I can use Zoom with two different email adresses. One is my private Zoom account (email1), the other is the account of an association (email2). The association's admin granted the roll member for me in the associations account. If I log in with email2, I can verfify by my email2 that I'm definitely in the correct account an not in my private one. Nonetheless I'm not able to see meetings the association's admin planned in the calender that is displayed for me then. Why is this and what can the admin or I do? regards, Andreas

I use zoom since one year ago,  with a HP Pavilion Laptop One month ago aprox. the shared sound gets super distorted to my sharees. Is almost imposible to hear music or a record of someone  talking from videos or simply shared sound from my computer.  I tested the share with other platforms, say Google meets, skype and Teams and the shared sound goes fine to the other people in the meetings.  I upgraded zoom, my laptop devices and windows it self with no results.  If I speak the sound is fine with the laptop mic or with my head set. I also hear fine others... The issue happens only when I share my  computer´s audio.  Does someone experience the same?  if yes how did you solve?

Hi, can you help as I cannot retrieve registered participants from hubspot, only attendees to the call; also when I check the registered names and email adress, I cannot export the list; the CSV file is only available for import. 

We would like to use EventCat in a Zoom meeting that requires attendees to register. How can we invite EventCat to join our meeting without having to register?

Hi allI seem to have lost the option to livestream through Zoom to my FB page.  I still have the option to my FB group.  I can't even see where I can check my apps on FB page anymore, as I can't find advanced setting. Any ideas please and thank you. 

When my coworker shares their screen that has a PowerPoint presentation, I see the PPT slide on 1/2 of the screen AND his participant's view like in the gallery on the other 1/2 screen. Is there a checkbox somewhere that says to show the participant view also?Windows 10Thanks

After a Zoom meeting, the host sent the Zoom link so attendees could re-listen to the audio. However, the link expires in 30 days. I won't have time to re-listen to the audio of the meeting in the next 30 days. How can I download this Zoom meeting audio recording so I have the audio saved on my computer when the link expires? 

I am a music teacher and I am trying to demonstrate music examples by playing along with a track. First of all,  when I share audio, it is always a lot softer than my system settings. Whenever I hit the share audio button, it seems to change the settings in the system. Then when I try to play along with the music,  my microphone ends up cutting out. The mic also ends up being a little behind the audio.  I am using a scarlet 2i2 interface on a Mac computer.

===A very interesting feature for iOS users is the ability to natively connect the iPad via MacBook and draw on a PowerPoint presentation or open a new screen to draw during the presentation. I use Android - Samsung - and I've been doing some tests using Samsung Notes, using the S Pen on an S9 Tablet, but repeatedly, the image becomes blurry on the screen and I can't show the PowerPoint, unless I open and conduct the presentation directly from my Tablet. Does anyone have the same problem or has already found an alternative?Thank you very much

I need to run zoom reports to show who attendedzoom sessions from Aug 1 to today to determine who attended the most sessions.The reports option only allows me to run a report for one month and within that monthyou may have 4-5 reports. How can this be streamlined?

This may just end up being a feature request, but I would love to know if anyone has discovered a way around this? We have a large team that manages meetings, and on other meeting platforms, when you add a co-host, they can manage meeting settings, etc. In my Zoom Workspace Account, co-hosts can't even find/see the meetings in their dashboards. Which means only the person who created the meeting has the admin powers over it? This seems unnecessary for large teams. Is there any way to allow the co-host to manage settings in their Zoom dashboard in advance of the meeting?

Having same problem as unresolved thread started in Oct. 2021 titled "Microphone Constantly Switching".  The original poster says they accidentally marked as resolved but it isn't. The solutions suggested by Zoom Moderator CarlaA in that thread don't help. I too think this started as of the last update. Zoom constantly switches between the microphone on my closed laptop and my high-quality external microphone, popping up windows as it does. The microphone I've manually chosen in the "Audio Preferences" is the external but Zoom takes control and rapidly switches back and forth so that I come through so broken up that no one can understand me. I bought the external mic because even having my computer open and off to the side the built-in mic on the laptop doesn't pick up. The only way I'm able to use zoom at the moment is to run one session on my computer for video+speaker and a second as a call-in on my phone to be my "microphone." It would be nice for Zoom to trace this d

It used to be that when you scheduled a meeting via the Home Page Schedule tab, Zoom would send out e-mail invitations to all the attendees if you listed their e-mail when you scheduled the meeting.  (I'm not talking about doing it in the Zoom Scheduler add-on.)  Now, even though it asks you to input the e-mail addresses for the attendees the same way that it did before, it no longer sends them an e-mail invitation.  I'm trying to find out if I can turn that back on.  If not, why does it still ask for attendees e-mail addresses?Thanks....Paul