Zoom App Marketplace Community | Zoom Communications, Inc

App is not currently available to EU users

Hi everyone,My app is already published on the Zoom Marketplace. I’ve enabled EU availability and turned on discoverability, and I’ve completed all the required business information fields (Business Name, Business Phone Number, last 4 digits of the business bank account, Trade Register Number, etc.).The integration works correctly for most Zoom accounts. However, I’m facing an issue specifically with Irish Zoom accounts, where an error message appears during the integration process.Has anyone encountered this before or knows how to resolve it?

1072

vor 10 Tagen

Michael FraidenburgExplorer

How to stop unwanted Zoom marketing emails.

Where and how do I change the setting to stop receiving unwanted email marketing messages? Right now the problem is auto messages about a phantom item sitting in my “cart” and not yet purchased. Zoom Help counsultants are not aboe to give me that information! Thanks for the help.

693

vor 20 Tagen

System DeveloperNewcomer

Submitting Ap for Publication: Reviewer getting Error

Missing OWASP Secure Headers: ["Content-Security-Policy"] for URL..Selected Element<body><body> =$1

610

Nick GyurovNewcomer

How to users authorize admin-managed level Application in Zoom?

I created General App with Admin-managed level. But users cannot authorize this app to use. How to give permissions to users?- The reason why I created Admin-managed level application User-managed level application doesn’t include scope “phone:write:sms_message”.Please help me this issue.

982

Shun FujitaNewcomer

Cannot resubmit application into Zoom Marketplace

We are currently in the middle of getting our app reviewed on Zoom Marketplace, but we noticed that we can’t resubmit the app.It saysThe following fields are required to submit your app However, we already answered both items in the chat, and we don't know what is blocking the re-submission.How can we make it possible to resubmit this?if this is UI bug, we’d like to know how to avoid (A while ago, we faced an issue where the setting for EU check button was not saved every time. We also suspect a similar UI bug….).Or, if there is no way to avoid this, It would be helpful if we could know the email address to contact Marketplace team...

660

AntimNewcomer

Zoom Marketplace App Migration Between Accounts

Hello Zoom Team,I wanted to check whether a Zoom Marketplace app can be transferred from one Zoom account to another.Could you please confirm if this is supported and share the recommended approach for handling such a migration?Also, please let me know if there are any prerequisites or important considerations during the process.Thank you.

440

AntimNewcomer

Request for Zoom Marketplace App Migration Between Accounts

Hello Team,I would like to know whether it is possible to migrate or transfer a Zoom Marketplace app from one Zoom account to another Zoom account.If yes, could you please share the supported process and whether there are any limitations or impacts on existing app users, OAuth credentials, or published status?Thank you.

450

Chris ButlerExplorer

zoomSdk.startRTMS returns 40316 in Local Test despite RTMS scopes enabled

I’m building a Zoom App that uses RTMS for transcript-only live meeting ingestion. The app is in Development / Local Test mode. I have enabled RTMS-related scopes, configured Event Subscriptions with a webhook endpoint, and enabled the RTMS surface/auto-start option where available.When the app runs inside the Zoom desktop client and calls:zoomSdk.startRTMS()the SDK returns:code: 40316msg: "This api is not supported"error: "API hasn't passed marketplace verification"Questions:1. Is `zoomSdk.startRTMS()` available in Local Test / Development apps, or does it require Marketplace review/verification first?2. Are there additional account-level entitlements or approvals needed before RTMS APIs are exposed to a Zoom App?3. If RTMS is intended to support host-authorized transcript streaming, what is the recommended development/test path before Marketplace submission?The intended use case is transcript-only RTMS ingestion for a host-launched Zoom App, not a bot participant joining the meeting.

762

Maria Maria MariaNewcomer

android 8.1.0: NON POSSO INSTALLARE ZOOM

Ho un samsung tab a6 android 8.1.0 ma non mi fa installare zoom. Come posso fare?

2593

Widsley incNewcomer

DAST / Pentest Environment Requirement — Production vs Staging for Apps Pending Approval

Hi Zoom Marketplace team and community,I'm preparing a Marketplace submission for our app and need clarification on the DAST documentation requirement, specifically around which environment the OWASP ZAP scan should be performed in.Our situation:Our app integrates with Zoom to join meetings for recording and transcription purposes. Since the app has not yet been approved by Zoom, the Zoom integration feature is currently only functional within our development Zoom account and has not been released to our production environment for general users. Running the ZAP scan against production would require us to release a feature that isn't yet approved.My questions:1. Does the DAST scan need to be performed against the production environment specifically, or is a staging/pre-production environment that closely mirrors production acceptable?2. For apps in this pre-approval state, what is the recommended approach — scan a production-equivalent staging environment, or wait until some other mile

460

Penyusunan Program PUPPNewcomer

Cannot Place Order

Hello,I want to order Zoom Workplace Pro, but I'm having trouble clicking the "Order Now" button.I filled out the Address Information form, then entered my Credit or Debit Card, and then clicked the "Order Now" button. I get this warning:Error! The system cannot process your request at this time. Please try again later or use a different payment method. If the problem persists, please contact your bank or try a different payment method.I've tried using three different credit cards, but the same warning still appears.Any suggestions?

571

dokternetExplorer

Has Anyone Integrated Zoom with Claude AI for Automated Development?

Can Zoom integrate with Claude Code (Anthropic) to automatically build applications from business conversations?I'm exploring whether it's possible to connect Zoom meetings with Claude Code to:Capture business requirements discussed in Zoom calls Have Claude AI automatically generate code or build solutions based on those conversations Streamline the development process from discussion to implementationHas anyone tried integrating Zoom with AI coding assistants like Claude? Are there APIs or workflows that support this use case?

10043

frizbeeNewcomer

where to whitelist domain in pro account

Where in the app should I go to whitelisted all applicable Redirect URLs both production and development redirect URLs? thanks

1081

Renee JonesExplorer

Can the “reason” field for Zoom Marketplace app requests be made mandatory, and what intake information do others collect?

Hi everyone, I’m exploring governance and intake processes for Zoom Marketplace app requests in an enterprise university environment. At present, when a user clicks Request to Add for a Marketplace app, the request email we receive only contains very limited information such as: requestor name requestor email app name There is also an optional reason field in the Zoom request pop-up, but in practice this is often skipped, and we are also finding that it may not reliably carry through into our downstream ticketing workflow.I wanted to ask whether anyone in the Zoom Community has dealt with similar issues and, if so, how you approached them. I would like to know:Can the “reason” field on a Zoom Marketplace app request be made mandatory? Has anyone successfully passed that field into ServiceNow or another ticketing system? What minimum fields do you collect before deciding whether to review an app request? Do you use a second intake form or triage form to gather purpose, users, cost,

1151

Chris KaplanExplorer

Server-to-Server OAuth App Returns Error 124 Invalid Access Token Despite Valid Credentials

I have a Server-to-Server OAuth app that is activated and live on my account. When making API calls I receive error code 124 Invalid Access Token. I have verified my Account ID, Client ID, and Client Secret are correct and have regenerated the Client Secret multiple times. The app has the following scopes: meeting:write:meeting:admin, meeting:read:meeting:admin, user:read:user:admin, webinar:write:webinar:admin, webinar:read:webinar:admin. Please help me identify why the token is invalid.

1271

marafinomParticipant

Changing the installer for LTI Pro

Have any LTI Pro admins ever gone through the process of changing the installer? I found this help doc with says the following:Following the steps below to change the LTI Pro Installer will ensure that the LTI key and secret will not change, and all upcoming meetings, previous meetings and associated cloud recordings will still be available. That wording suggests that all configuration persists during the “remove and reinstall within 7 days” workflow.However, the reply I received from Zoom Support, which appeared to be AI‑generated, seemed to imply that I would need to reconfigure the entire LTI Pro installation from scratch. Since these two sources conflict, I’m hoping someone who has actually gone through this process can confirm what really happens. Specifically, when you remove and reinstall LTI Pro under a new admin, did your Client ID, redirect URIs, settings, and LMS configuration persist, or did you have to rebuild the integration? I’m trying to get an accurate picture of what

680

JenWExplorer

Zoom game Apps won't open

When I log into the desktop client on Windows 10 PC and click on Apps, it comes up saying Loading Zoom Apps with spinning wheel and stays that way.  I have downloaded several game apps that say they have been added, but I can't seem to get to them.  Other family members all use Macs and have no issues.  As the only PC user I need help getting to the games I've supposedly added.  Any and all suggestions are most welcome.  Thank you. 

BPBL LombokNewcomer

Why i have been charged by zoom 3 usd, and my plan didnt go through

1001

ZiyueZhuNewcomer

How to login in zoom app （Error code 1044）

The app login failed with error code 1044. However, the web login was normal and the network conditions did not change during the period. System: Mac OS sequoiaChip: Apple M4 Pro

3812

Bhuvaneswari SExplorer

Zoom and Marketing cloud Integration not working

We used the Webhook-only application to capture Webinar Registration data in Marketing Cloud, but the data was not captured. Could you please help us identify what the issue might be?Also, please confirm whether Endpoint URL validation is mandatory. We used the Marketing Cloud CloudPage URL, but it is showing the error: “URL validation failed. Try again later.”Could you please advise how to resolve this issue?

981

Dalibor GrudenicNewcomer

App Chatbot integration stopped working

Some of the customers using our Marketplace App started reporting an issue when using our zoom integration.I’m not going to get in lot of details about our integration but basically the workflow is when you start the zoom meeting you get an chatbot message with 3 buttons you can press and depending which one you press different action gets triggered….Around 10 days ago customers started reporting that nothing happens when they press button and on our side in the logs I can see 403 when calling API:Failed to execute command: POST: api.zoom.us. Status code returned: 403 : response body was:{"code":7004,"message":”Not authorized.","result":false}We tried a lot of things but one thing that kind of uncloged everything and where we started seeing things getting back to normal was when we manually execute bellow against customers account_idcurl -X POST https://api.zoom.us/v2/im/chat/messages \-H "Authorization: Bearer xxx" \-H "Content-Type: application/json" \-d '{"account_id": "xxx","conte

1201

Bhuvaneswari SExplorer

Zoom and Marketing cloud Integration not working

811

vor 4 Monaten

tule3Explorer

Beta App Review – TLS 1.0/1.1 Rejection Despite Supporting Only TLS 1.2+

Hi Zoom Developer Community,I’m currently in the process of submitting my app for Beta Testing on the Zoom Marketplace.After completing all mandatory requirements and switching the environment to Production, my app failed the Security and Privacy Compliance Review with the following message:“We noticed your app supports TLS 1.0 & TLS 1.1, which are considered insecure. Please consider ceasing/upgrading these versions.”However, I’ve verified multiple times that:TLS 1.0 and 1.1 are completely disabled on our servers.Only TLS 1.2 and 1.3 are enabled for all inbound and outbound HTTPS traffic.The backend (Node.js / NestJS) runs behind a reverse proxy with strict SSL configuration.We’ve attached full configuration and connection test screenshots in our reply to the Marketplace team as proof, but the review still failed.I’d really appreciate if anyone from the Zoom team or community could help clarify:How does Zoom test or verify TLS protocol versions during app security review?Could the

1504

vor 4 Monaten

Mateusz KielbasaExplorer